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Wag Hotels - Hollywood

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort You’ll be treating your pet to a life of luxury when you book their stay at the Wag Hotels Hollywood pet hotel, equipped with spacious indoor and outdoor play areas, private rooms, and a range of specialized amenities for dogs and cats. Whether you need a fun place for your pup to socialize while you’re at work, or a serene environment where your cat can relax while you’re out of town, our staff is on-site 24/7/365 for your convenience. We make sure each guest gets the care and... read more

Location details

960 N Highland Ave, Los Angeles, CA, 90038, United States

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4.9535 reviews
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D W.'s profile image
D W. 
rating
a year ago

I'm a first time fur mommy and I wanted a place where my fur baby could socialize and interact with other fur pals. I'm blown away by Wag Hotels! It means so much on how they treat my puppy caring for her as if she was their own puppy or even baby. I love the web cam feature in which you can watch your fur baby at ease knowing that they area being taken care of. I've NEVER left Tapioca with anyone else except Wag Hotels which is a Big Deal!! I Highly recommend that you bring your fur baby to Wag and tell a friend. 

Business response:

Dear DW, Thank you from the bottom of our hearts for sharing your amazing experience as a first-time fur mommy at Wag Hotels! We are absolutely thrilled to hear how impressed you are with our services. We understand the importance of finding a place where your fur baby can socialize and interact with other furry friends, and we're delighted to be that place for you and your precious puppy. Our dedicated team goes above and beyond to treat each pet in our care with the utmost love and care, just as if they were our own. Kno... read more

Stacie B.'s profile image
Stacie B. 
rating
a year ago

Love and trust this place! The best staff ever, they take such great care of my frenchie! My dog's favorite spot! 

Business response:

Dear Stacie, Thank you so much for your lovely review and for expressing your love and trust in our establishment! We're thrilled to hear that you consider our place to be the best for your beloved Frenchie and that we've become your dog's favorite spot. Our team takes immense pride in providing exceptional care and attention to all the furry friends who walk through our doors. It warms our hearts to know that we've earned your trust and that you appreciate the dedication and love we pour into looking after your Frenchie. ... read more

Kelly M.'s profile image
Kelly M. 
rating
a year ago

Since 2020, I really can't leave my old dog alone anymore. I work remotely, but on the occasion I have to go the office or other appointments, Wag's Daystay is a life-saver. I feel so safe leaving him in their excellent care. He's not really a player, so I do the one-on-one and every time I've picked him up, while he's happy to go home, he's also not stressed or nervous. I really can't say enough about the staff. I've used two locations in addition to Hollywood (WLA before it moved to Santa Monica) and they've all taken suc... read more

Business response:

Hello Kelly! Thank you for taking the time to provide us your experience and feedback on our services. We greatly appreciate your thoughts and value your opinion! We are glad to spend time with your pup and hope you all come back very soon! Helmuth Jaime General Manager 

Maria J.'s profile image
Maria J. 
rating
a year ago

Great place, they take a very good care of my lovely Lola, I like that they keep you update all date with pictures and messages. I will definitely recommend. Every one was very kind and helpful with us. Thank you for everything 

Business response:

Good Afternoon! Thank you for your kind words! We strive on giving every owner a peace of mind when leaving their puppies here with us. Lola was such a sweet girl. We really hope to see you guys soon! 

Victor D.'s profile image
Victor D. 
rating
a year ago

I love Wag Hotels! And more importantly, my dog Teddy loves them too! Their customer service is fantastic. I especially want to thank Andrew, David, and Rose for going above and beyond whenever Teddy stays at the Hollywood location. They send photos of him playing with the other dogs which puts me at ease. And they also give me detailed reports when I pick him up of his behavior, eating habits, and even his bowel movements. Wag Hotels gets 5 stars fron me and 5 woof woofs from Teddy 

Business response:

Thank you so much for your honest feedback Victor! Everyone here absolutely LOVES Teddy. He's such a bundle of joy! We really hope to see you guys soon! 

TECTA ..'s profile image
TECTA .. 
rating
a year ago

I just got off the phone with Bella at Wag. Our phone call got disconnected and she called me back right away. I have two cats and I had a grooming crisis. She talked me down, helped me make an appointment and helped me so much. Moral of the story is number one don't groom a cat with claws second, if you have to groom a cat with claws, call, wag, and specifically get lucky enough to talk to Bella. Tomorrow is grooming day and we shall see how that works out. Post script; both my cats were groomed today. Terrific staff, exce... read more

Business response:

Thank you so much for your kind words! We absolutely loved having Kit and Kat. They were such wonderful kitties whilst getting groomed! We really hope you guys visit us again! 

Jessie L.'s profile image
Jessie L. 
rating
a year ago

This place has really been my saving grace. I rescued my dog Brunita from the streets of Morocco and when I moved back here to my condo in LA, I was worried what to do with her during the day while I'm at work. I am very particular with how I want my dog cared for and who I trust to care for her. This place is great. I do the monthly all day play pass. The WagCams let me check in on brunita all day. The facility is so clean. Brunita never smells when I pick her up. The staff are all so professional and personable. They take ... read more

Business response:

Thank you so much for your kind words towards all the staff members. Everyone here loves Brunita! She's such a great doggo! We strive on providing great experiences such as yours! Please give Brunita lots of hugs and kisses from her Wag fam! <3 

Mandy C.'s profile image
Mandy C. 
rating
2 years ago

I don't want to be unfair here, from what I know they did as good a job as they could with my dog, but the reality is she was terrified the entire time and did not eat much of anything while she was here for 4 days, and when I picked her up I could feel that she lost obvious weight. My chihuahua is a rescue who is attached to me, but she does really well when I leave her with a friend. No friends were available to watch her, so I did research and decided this would be a great place, and I didn't mind paying for the private ... read more

Business response:

Hello Mandy, Thank you for taking the time to share your experience, we appreciate and value your feedback. Please give us a call at your earliest convenience to discuss further details about your puppy's stay with us. 1-888-924-5463. We are looking forward to hearing from you. Best, Helmuth Jaime General Manager Wag Hotels-Hollywood 

Michelle M.'s profile image
Michelle M. 
rating
2 years ago

Love this location! It's the cleanest one and most friendly staff I've seen. They gave me feedback on how our dog was doing when he stayed there for daycare. Kenia is very friendly and answers all our questions. 

Business response:

Thank you so much for your kind words Michelle. Our staff strives on providing the cleanest dog boarding facility there is. We truly appreciate your feedback and we hope to see you soon! 

Frequently asked questions about Wag Hotels - Hollywood

How is Wag Hotels - Hollywood rated?

Wag Hotels - Hollywood has a 4.9 star rating with 535 reviews. 

When is Wag Hotels - Hollywood open?

Wag Hotels - Hollywood is open now. It is open 24/7.