This profile has been claimed by the business owner or representative.
Wag Hotels - Hollywood
- Pet Boarding
- Los Angeles, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort You’ll be treating your pet to a life of luxury when you book their stay at the Wag Hotels Hollywood pet hotel, equipped with spacious indoor and outdoor play areas, private rooms, and a range of specialized amenities for dogs and cats. Whether you need a fun place for your pup to socialize while you’re at work, or a serene environment where your cat can relax while you’re out of town, our staff is on-site 24/7/365 for your convenience. We make sure each guest gets the care and... read more
Location details
960 N Highland Ave, Los Angeles, CA, 90038, United States
Get directions
We love wag!!!! Have come a few times and the staff are great and so friendly. Would recommend.
Business response:
Good evening Carina! We really appreciate your kind words! Domino is quite the social butterfly, we love him! We look forward to seeing you both soon. Thank you!
I've been going to Wag Hotel for over 2 years now to board my Golden retriever or to use the daycare. I'm always impressed with their friendly customer service. My dog seems to enjoy herself when I check on her on the cam via website. When I board her for several days I don't have to worry if she'll be taken care of because I get calls if something happens (like she vomits or doesn't eat her food, etc). I've also had my dog groomed there and it's so convenient. Will continue to use Wags services for the future
Business response:
Good Afternoon Santi! Thanks so much for your beautiful review ! We are extremely proud that we were able to remain consistent with providing a safe place and excellent service for you and your fur baby! Thank you for trusting us, We truly adore Benew! see you soon!
Awesome place. Bright and clean. My dog loves it and I feel good about leaving him there. They have plenty of activities to keep them occupied not just daycare all day when boarding. Highly recommended. They could improve answering the phone.
Business response:
Good Morning Karry ! Thank you so much for taking the time to share your experience at Wag Hotels Hollywood! We truly appreciate your kind words and feedback. We pride ourselves in creating an amazing experience for out clients and guest. We do apologize that you have been experiencing a hard time when trying to reach us via phone. We will definitely work on being more timely when it comes to incoming calls.
My beagle Carmine loves it here! Always trust them to watch him when we leave for a vacation
Business response:
Good Evening! Thank you so much for sharing your positive experience with Wag Hollywood! We're thrilled to hear that you and your pup love it here! We LOVE Carmine!
Wag seems very safe, clean, and well-kept. We had very high hopes! The staff seemed nice. Our first try with wag didnt go great, though. Our dog had a day of boarding with all day play. However he didnt get to spend much time in the play yard. There was a dog or dogs (unclear) that kept trying to mount our dog, and he did not appreciate that. So they ended up separating our dog and kept him in his kennel for the duration. We did not receive a call or text about this. I only knew because I checked on him via the camera availa... read more
Business response:
Good Morning Joe, Thank you for taking the time to share your feedback about your recent experience at Wag Hotels Hollywood. We sincerely apologize for any disappointment and/or frustration you may have encountered during your visit. Over Communication is something we pride ourselves in here at WAG, So we truly apologize for our lack of communication. we strive to protect and keep all our guest as safe as possible, which is why sometimes we have to switch programs , give time outs, etc... If your open to it, I would love to ... read more
i've been bringing my dog Alfie to the daycare for almost a year now. He loves it and has so much fun. The staff are attentive and always address any concerns or questions that I may have. Kris, especially, goes above and beyond for guests. I would highly recommend this daycare center to anyone looking for an all play for their dog.
Business response:
Dear Lilya, Thank you so much for your heartwarming review! We're thrilled to hear that Alfie has been enjoying his time at our daycare for nearly a year. It brings us immense joy to know that he has so much fun and that our staff has been attentive to your concerns and questions. We truly appreciate your kind words about Chris Callahan. Our team is dedicated to providing the best possible experience for our furry guests, and it's fantastic to hear that Chris has gone above and beyond to make Alfie's time with us special. ... read more
Traveling with a pet can be a challenging experience but Wag Hotels Hollywood is a silver lining for all of your pet care needs when you're away from home. They're conveniently located, with top-notch professional staff who are attentive to your pet's needs. Manny and his team including Gerald and Andrew create an experience and special care for your pet that makes them feel at home away from home. They build a special bond with every dog that walks through the door and a relationahip with their clients that puts your mind a... read more
Business response:
Good Morning! Thank you so much for taking the time to share your experience at Wag Hotels Hollywood! We truly appreciate your kind words and feedback. We understand that traveling with a pet can be quite challenging, and it warms our hearts to know that we've been able to provide you and your furry friend with a positive and comforting experience. Our team, led by Manny and with the dedication of Gerald and Andrew, is committed to ensuring that every pet feels at home away from home. We take pride in building those speci... read more
Absolute best place to board your dog hands down. Everyone is super kind and friendly and you can tell they love dogs! You can see the dogs in the play group and they all look super happy with smiles on their faces. They also do a beautiful job grooming them and are very reasonable too. Our large GSD Rocky is a handful but they are great with him. We also board our older GSD Heidi and get a large room so they can stay together. Always very very clean. Nothing compares to this place (we had a not so nice experience at another... read more
Business response:
Hi Connie, We absolutely love spending time with Rocky & Heidi every time they stay with us. Big as they are, they are simply the most loving gentle giants. We're so happy to hear that we have earned your trust. We hope to see you and the kiddos soon! - Sheryl Diaz
We love WAG! Convenience and quality all in one -- so great to have peace of mind dropping off my fur baby. And they are super reliable when you have last minute boarding emergencies! Couldn't recommend enough!
Business response:
Good Morning! We're thrilled to hear that you love Wag Hotels It's wonderful to know that you find both convenience and quality in their services, providing you with peace of mind when leaving your fur baby in their care. Their reliability in handling last-minute boarding emergencies is indeed a valuable feature. Thank you for taking the time to share your positive experience and for recommending Wag Hotels. Your feedback is truly appreciated, and we hope you and your fur baby continue to enjoy the excellent service they pr... read more
Frequently asked questions about Wag Hotels - Hollywood
How is Wag Hotels - Hollywood rated?
Wag Hotels - Hollywood has a 4.9 star rating with 567 reviews.
When is Wag Hotels - Hollywood open?
Wag Hotels - Hollywood is open now. It is open 24/7.