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Wag Hotels - Hollywood

4.5

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Location details

960 Highland Ave, Los Angeles, CA, 90038, United States

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4.5771 reviews
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Fred A.'s profile image
Fred A. 
rating
10 months ago

I love taking my puppy Fred to his happy place. Wag Hotel Hollywood. All the staff is very nice and my puppy just loves everyone. I definitely recommend this place. When I turn the corner before I get there he knows exactly where he is and he gets so excited. And, it's three other places in the neighborhood I stopped here first and never looked back I love this place for my puppy.. and for me it's like sending your kid to school you always want to make sure it's a good place.. Amazing -5 stars. Sorry I almost forgot the gr... read more

Business response:

Hi Fred!! Thank you so much for your positive feedback! we truly appreciate you taking time out of your busy day to shed some light on how we've taken excellent care of Fred! he is such a sweet baby. We love that he warmed up pretty quickly with the team, we love his wonderful character! We cant wait to welcome him back. Thank you again for trusting us with your Fur-baby! With Love, Your Wag Family! 

Diamond B.'s profile image
Diamond B. 
rating
10 months ago

Took my baby to Wag and they groomed her so well! She was able to play with her friends until I was able to come pick her up! Wag always takes good care of my baby! 

Business response:

Hi Diamond! Thank you for taking the time to give us your wonderful feedback. We were super delighted to meet Lady! She became a staff favorite very quickly. Thank you for trusting us in taking care of her and we hope to see you and Lady very soon! With love, The Wag Family 

Josh A.'s profile image
Josh A. 
rating
11 months ago

Five stars isn't enough for Michael! Michael is truly a gem. He's incredibly attentive--not just to my dog Kevin, but to every pup that walks through the door. You can tell he genuinely loves what he does, and that kind of passion and care makes all the difference when you're trusting someone with your fur baby. As a dog parent, that peace of mind is everything. Protect this gem at all costs--he's one of a kind! 

Business response:

Thank you immensely for sharing your experience with Michael! We appreciate your kind words and are thrilled to hear about the exceptional care he provides to all the pups. We love having Kevin, he's such a delight! 

Topanga J.'s profile image
Topanga J. 
rating
11 months ago

I've taken my dog here multiple times for a variety of different reasons, but mainly on nights that I bartend and don't have a sitter to come check on my baby. I generally work 7pm-4am and that's generally the only time frame that I leave her there. The wag hotel has always been more than accommodating to my weird schedule, all while still making sure I'm not paying anything extra for the limited services I request (just a room while I'm working, no play time or food since it's so late already by the time I bring her). I l... read more

Business response:

Thanks so much for letting us work with you. We understand that parents have crazy schedules, and we love to be able to work with them as much as we can! We are overjoyed to hear about your positive experiences at Wag Hotels - Hollywood. Thank you for sharing your feedback with us! 

Brianna N.'s profile image
Brianna N. 
rating
a year ago

I want to preface this review by saying that not a single soul asked me to write this -- I just felt deeply compelled to share our experience. The level of care and customer service we received at Wag Hotels was truly unmatched, and it's so important to me that the team gets the recognition they deserve. Our dog, Gemma, is 7 months old and had never been left at daycare before. We weren't even able to bring her in for the initial intro appointment, but despite that, the staff still went out of their way to gently and though... read more

Business response:

Hi Brianna ! Thank you so much for taking the time to share such a heartfelt and thoughtful review. Your kind words truly mean the world to our entire team. We know how nerve-wracking it can be to leave a beloved pet for the first time, and it was our absolute honor to care for Gemma and help her feel safe and comfortable during her first daycare experience. She’s such a sweet pup, and we’re so glad to hear she had a great time! Thank you again for trusting us with Gemma we can’t wait to welcome her back. She’s a part of t... read more

Dena W.'s profile image
Dena W. 
rating
a year ago

It was my first time boarding my dog with Wag Hollywood. The staff led by Regional Manager Ronnie were so caring, kind and all obviously dog lovers. Roxie was relaxed when I picked her up after an 8 night stay. She's happy to be home but I'm relieved I have a place for her to stay when she can't come away with me. 

Business response:

Hi Dena!! Thank you so much for your positive feedback! we truly appreciate you taking time out of your busy day to shed some light on how we've taken excellent care of Roxie! She is such a sweet baby. She came out her shell pretty fast with the team! We cant wait to welcome her back. Thank you again for trusting us with your Fur-baby! With Love, Your Wag Family! 

Steve C.'s profile image
Steve C. 
rating
a year ago

Evrrything was great. I and working in Woodland Hills and i wish they were in the Valley. 

Business response:

Thank you immensely for your positive feedback, Steve. We appreciate your kind words and hope to see you again soon at Wag Hotels - Hollywood. 

Scott B.'s profile image
Scott B. 
rating
a year ago

Can't thank this place enough and shout out to Andrew for being the most helpful, polite, friendly and all around best person for handing over my dog for the first time to be boarded. I got a phone call update, pictures, was able to check in on the webcam. Looney Tunes came home exhausted and happy and it's such a relief to now have a place to trust when I go out of town. Thank you! 

Business response:

Hi Scott, Thank you for your kind review! we truly appreciate your beautiful words. We're thrilled that Looney tunes received excellent service and had a great time. We're glad our updates and webcam access were helpful. It's wonderful to know your fur baby came home happy and tired from all the fun activities he experienced . We look forward to welcoming Looney Tunes back soon! 

Debra H.'s profile image
Debra H. 
rating
a year ago

I highly recommend the Hollywood location of Wag Hotels. My dog, Melody, stayed at this location for the first time last week and received excellent care by the team members and general manager. They followed all my instructions and provided sincere love and care for my fur baby. I received thoughtful consistent in-depth updates of her stay as well, which really put my mind at ease. The general manager, Ronnie is fantastic. He genuinely cares about the well being of his furry clientele. His dedication and concern for his gue... read more

Business response:

Hi Debbie !! Thank you so much for your beautiful review, We truly appreciate your kind words! The team and I simply fell in love with melody, She is such a bundle of love. She is definitely a great addition to the WAG family ! We look forward to see you both again soon! Thanks again for trusting us with your Fur baby! With Love, Your Wag Family! 

Frequently asked questions about Wag Hotels - Hollywood

How is Wag Hotels - Hollywood rated?

Wag Hotels - Hollywood has a 4.5 star rating with 771 reviews. 

When is Wag Hotels - Hollywood open?

Wag Hotels - Hollywood is open now. It is open 24/7.