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Wag Hotels - Redwood City

4.8

About this business

Wag Hotels is the Ultimate Stay & Play Resort Conveniently located just off the intersection of the 101 and 84 freeways near downtown, you’ll find the most unique pet hotel Redwood City has to offer. Wag Hotels is the ultimate in fun, safety, and convenience for cats and dogs. 

Location details

1025 Hansen Way, Redwood City, CA, 94063, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.8660 reviews
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Dana K.'s profile image
Dana K. 
rating
5 years ago

Love this place! The facility is very clean and the staff is so nice! I have kept my dog at WAG hotels a couple times now and I would never choose a different kennel. I have a seriously difficult time leaving my baby girl anywhere but I fully trust that she gets the best care when she stays. We followed Cameron over from the Santa Clara location and I know he makes sure all the animals are getting the best care possible 

Mike D.'s profile image
Mike D. 
rating
5 years ago

When we moved here from San Diego, one of our biggest concerns was finding a place for our pup to spend his days while we were at work. He had been going to a great daycare in San Diego and we were having trouble finding a place that we felt comfortable with. We just happened to find Wag Hotels in Redwood City and we are extremely thankful that we did. Cameron is the manager and he made us feel better the minute we started talking to him. It took a few days for our dog, Lucky, to adjust, but soon he got to the point where he... read more

Business response:

Good Afternoon Mike, Thank you so much for your positive feedback. We absolutely adore Lucky, with his happy go lucky self; all pun intended! We are so happy that you all found us and that we can provide the love and care that Lucky needs. Lucky is a star in our All Day Play a master sunbather and we are so thankful you choose to share him with us! 

Scott S.'s profile image
Scott S. 
rating
6 years ago

We've been going to Wag for years, through two German Shepards. This place is awesome, great atmosphere, service, and attention to detail! Everyone is great, but we especially love Sam. 

Business response:

Good Afternoon Scott, We always love hearing that our guests and their parents are enjoying their time with us. Bosco is a Star in our All Day Play and does well for his baths. Our team looks forward to seeing his handsome face and wagging tail weekly! Thank you so much for your positive feed back! We too especially love Sam, her dedication to our guests and their parents is beyond measure and we are thankful to have her. We hope to see you all soon! 

L F.'s profile image
L F. 
rating
6 years ago

I have 2 rescue dogs that I have been taking to Wag Hotels in RWC for the past 3 years on and off. There were many things that I liked about them and also many things I was unhappy about. Each time I communicated and made sure people in the corporate office knew what was going on. The change had to come from above which it did. They have made so many improvements. One of the best things that happened to this location is Mia Cummings who is the client service manager. She is truly customer service oriented. She sincerely care... read more

Business response:

Good Afternoon Lena, Thank you so much for your feedback! We absolutely love having Essie and Icy in for All Day Play. It is true what they say, the squeaky wheel always gets the grease! Thank you also for giving us the opportunity to change your mind by changing the way we do things. We can only make things better if we know where we need to improve! We look forward to seeing you, Essie and Icy this week for All Day Play. I'm 100% sure that Icy is itching to fetch some balls during his K9fit as well!. 

Pourya N.'s profile image
Pourya N. 
rating
6 years ago

My recent visit was amazing but what made the service exceptional is Efrain who just gets it. His customer service makes it so in that he actually cares about my Doggy 

Business response:

Good Afternoon Pourya, Thank you so much for your positive feedback! We are are so pleased that you enjoyed your experience with us. Having a great team of people who truly care is only one of the things that set us apart from other establishments. We look forward to seeing you all soon! 

Frequently asked questions about Wag Hotels - Redwood City

How is Wag Hotels - Redwood City rated?

Wag Hotels - Redwood City has a 4.8 star rating with 660 reviews. 

When is Wag Hotels - Redwood City open?

Wag Hotels - Redwood City is open now. It will close tomorrow at 12:00 a.m.