Wag Hotels - Redwood City

Jack S. 

on Yelp

3 years ago

We had an urgent situation that required us to use Wag Hotels for boarding for four nights. It was the first time we have been away from our 10 month old puppy. We were distraught and very worried about leaving him for the first time. Wag Hotels was great and we are now happily back with our puppy. They accommodated us and it was so reassuring to be able to get phone updates while we were away. Upon our return you could see how much the staff cared and we were treated with great customer service. As we were leaving one of ... read more

Alice J. 

on Yelp

3 years ago

We had a few hiccups with the website but called and someone nice called me back. For some context we are evacuated from our home in South Lake Tahoe and have been living in a hotel room with two teenagers and two dogs for 10 days now. So we just needed a break for the day. So we could shop and just not have to worry about our dogs 24/7. Wag hotels gives you first day free. No questions asked not just for evacuees but for everyone. We had brought the dogs vaccination records just in case as we knew this would be something we... read more

Michelle E. 

on Yelp

3 years ago

My experience was great. I boarded my Frenchie puppy Gigi for 3 days, 2 nights last week. She was in a deluxe suite. I think she was well cared for and enjoyed the play area all day. She was a bit sad the first night because she's used to sleeping with her human. But she got used to it. When I came to get her, the young man knew who she was, and said how much they all loved her. She was healthy and happy, although understandably tired after 3 days of long play days! 

Jps W. 

on Yelp

4 years ago

I recently was panicking trying to find a place to take my dog because the place i usually take him was full but after picking him up i fell in love with this place and will bring my dog back whenever I have work trips. The gentlemen Rafael was delicate with my dog and so welcoming when I came back, he even remembered my name. A def try for anyone with dogs! 

Giselle C. 

on Yelp

4 years ago

I brought my dog in for the first time a couple weeks ago and the staff was super friendly. Love the way Rafael interacts with the dogs, will definitely continue bringing my dog back! 

Blanca V. 

on Yelp

4 years ago

This place is amazing, shout out to Rafael i always see him engaging with the dogs and has great Customer service. Totally recommend! 

Mehida G. 

on Yelp

4 years ago

I'd like to thank an employee " Rafael Moreno " for the great customer service he provided me when I arrived. I was skeptical about leaving my dog but after a great explanation about how my dog will be taken care of, I left with peace of mind. Not only was he kind, but professional. Will be back soon for another visit. 

Tim H. 

on Yelp

4 years ago

My lab goes to Wag Redwood City for all day play twice a week. She loves going and comes home happy and tired. The managers and staff have been most helpful and professional. The camera allowing you to view your dog during all day play in a positive feature. I recommend Wag Hotel. 

Mary Kay S. 

on Yelp

4 years ago

Wag Hotels is tops in my book! Liz has been doing my girls' pedicures and they absolutely adore her. They were very wary before, as they had terrible experiences. No more!