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Wag Hotels - Redwood City

4.8

About this business

Wag Hotels is the Ultimate Stay & Play Resort Conveniently located just off the intersection of the 101 and 84 freeways near downtown, you’ll find the most unique pet hotel Redwood City has to offer. Wag Hotels is the ultimate in fun, safety, and convenience for cats and dogs. 

Location details

1025 Hansen Way, Redwood City, CA, 94063, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.8660 reviews
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Escarlett M.'s profile image
Escarlett M. 
rating
4 years ago

I am beyond thankful for the staff that took care of my puppy . Reservation was easy to make, my puppy had a great time and I was able to go back to work knowing he was in great hands. I recommend everyone who has a furry dog or cat to bring them here, you will not regret it! 

Business response:

Thank you so much for your positive feedback. We are delighted to hear that you enjoyed our services. We look forward to seeing you again soon. 

Tom G.'s profile image
Tom G. 
rating
4 years ago

Staff was friendly and helpful made me feel comfortable to leave my lil pup. Love that I can watch my dog play. Highly recommend. 

Business response:

Thank You! 

Anonymous R.'s profile image
Anonymous R. 
rating
4 years ago

Amazing customer service all throughout. Friendly, helpful front desk staff. Groomers always deliver. Big yard for the pups to play in and there's even suites for those of you who love to spoil your pets to the max. Highly recommend. 

Destiny A.'s profile image
Destiny A. 
rating
4 years ago

Great place to board your cat and dog and you can watch your dog play all day! The staff is always friendly and helpful! 

Business response:

Thank you so much for your kind words, we are very happy to hear that you are enjoying our Hotel. We hope to see you again soon for more happy days! 

Angie P.'s profile image
Angie P. 
rating
4 years ago

This was my go to spot pre covid! Recently I feel like they have changed. The customer service I would receive is the reason I didn't mind paying the higher prices. I'm hoping everything is just temporarily and not permanent because I love using wag. I feel comfort and safety for my pets. 

Paula A.'s profile image
Paula A. 
rating
4 years ago

Brought my Saint Bernard in for a trim and bath grooming. They were able to get me in for an appointment within a few days of my call and it was the BEST grooming my Saint has ever had! Great haircut and he smelled great for a long time. Sooooo much better than PetSmart. 

Business response:

Thank You so much for your feedback, Our groomers take pride in their work and we are happy to hear your groom turned out Great! Hope to see you again soon 

Selin H.'s profile image
Selin H. 
rating
4 years ago

UPDATE: I actually got a phone call shortly after this review. I provided them with a different email address and received the link. So thank you very much for the follow up. 

Business response:

We appreciate your feedback and apologize for the mix-up. Thank You and hope to see you soon 

Daniele H.'s profile image
Daniele H. 
rating
5 years ago

Wag Hotels RWC has been such a blessing for me, and would be for any single dog parent. Everest and I went to their free puppies socials since he was 13 weeks old. Junior and Alexa do an awesome job running the puppy socials, teaching you how to communicate with your puppy and teaching you how to intervene or not intervene. I even started doing individual training sessions with Alexa and junior and I am so impressed with Everest's progress! Wag Hotels RWC has been such a blessing for me, and would be for any single Once Ev... read more

Travis R.'s profile image
Travis R. 
rating
5 years ago

I've been going to Wag Hotels exclusively since I adopted my best friend mid last year, I get her groomed there and have done all day play and even boarding. Granted I think she's an easy dog, I've never had any issues at all. The grooming is always good and she has a great time (you can watch on the camera during the work day which is amazing) - they even give you report cards. I'd keep going there if I didn't move. 

Business response:

Thank you for the kind words, Travis! We are delighted to hear you and your pup have had great experiences at Wag. Wishing you well in your new place. 

Frequently asked questions about Wag Hotels - Redwood City

How is Wag Hotels - Redwood City rated?

Wag Hotels - Redwood City has a 4.8 star rating with 660 reviews. 

When is Wag Hotels - Redwood City open?

Wag Hotels - Redwood City is open now. It will close tomorrow at 12:00 a.m.