Wag Hotels - San Diego's cover image
Claimed

This profile has been claimed by the business owner or representative.

Wag Hotels - San Diego

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 8 freeway in Mission Valley East, you’ll find an elite pet retreat like no other. Our state-of-the-art San Diego pet hotel is open 24/7/365 and features completely customizable packages and a unique range of services designed to keep cats and dogs of all sizes and breeds happy, healthy, and having fun! 

Location details

2120 Camino Del Rio N, San Diego, CA, 92108, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9692 reviews
Select a rating
Rosa S.'s profile image
Rosa S. 
4 years ago

I bring my 1 year old greyhound mix here. She has so much fun and comes home nice and happy. The have a webcam so you can check in on your pup throughout the day as well. They also have grooming services. I have had her nails cut while here. They even have one on one play time and additional options for play or snacks you can select for them while they are at all day play or boarding. Some other things are vaccines on occasion from a third party and overnight boarding. 

Business response:

Thank you, Rosa! Bluetooth has such a blast with her new friends. We love having her in our playgroups. 

Patricia W.'s profile image
Patricia W. 
4 years ago

I really like Wags for their day camp. My dog comes home very tired. With the exception of a woman with a British accent, the staff are absolutely wonderful, helpful and professional. I have to take 2 stars off because my 2 dogs got kennel cough after boarding with them, and then gave it to our other dog. So now we have 3 dogs with kennel cough! I dont like to have to pay vet costs for this when I just spent alot to have them stay there. Unexpected expense. 

Kat F.'s profile image
Kat F. 
4 years ago

Our Dog Lucy has been there two times now. So far we are extremely happy with the care she gets. However, to be honest a few weeks ago after talking to a nice person on the phone we were told we could get a tour as long as we got there before 5:00pm but if we were a few minutes late no worries they would still give us a tour. We got there at about 4:50pm and was greeted at the front desk by a lady with a British accent that was not warm and inviting we asked for a tour and she seem irritated and let us know she was busy and ... read more

Business response:

Thank you for your feedback. We are glad Lucy is enjoying daycare, thank you for choosing Wag Hotels. I apologize for not making you feel more welcome on your initial visit. We are very happy to have Lucy in our pack. 

Michelle P.'s profile image
Michelle P. 
4 years ago

My puppy, Rocky stayed all day on Saturday. I picked him up and was told that it is free for first time customers for a second day too. I couldn't believe this is free without a catch. Sure enough the second day I picked up Rocky and was told it was free. They even cleaned Rocky after he had an upset stomach. That extra care makes me think they really care about animals. I will definitely use them all the time. 

Business response:

Thank you, Michelle. Rocky is a very sweet boy and we look forward to many more play dates with him. 

Kristen D.'s profile image
Kristen D. 
4 years ago

Our high energy lab absolutely loves Wag!! Let's be honest, my husband and I love them too as Cali usually comes home tired from all her playing! The staff always showed they loved Cali as much as we do! We absolutely love the creative activities they come up with to keep things interesting for the pups! Great place for boarding, daycare, and spa. 

Business response:

Thank you, Kristen. Cali always has a great time playing with her friends. She is definitely loved by all of us. 

Alie L.'s profile image
Alie L. 
4 years ago

My husband, pup and I LOVE Wag!! The workers are so friendly and always remember our pups name and greet him! He loves going to see his friends (staff & pups alike) and will try to jump out of the car when we get into the parking lot! And we love watching him play with his friends through the live feeds they provide, especially when we have tough days in the office. They host seasonal camps & puppy proms, which we love. I have the picture they took of my pup at prom sitting on my desk at my office and absolutely love it! ... read more

S L.'s profile image
S L. 
4 years ago

See attached photo for how my dog comes home from wag daycare. She doesn't even care that I'm leaving as soon as wee pull into the parking lot. Thanks Wag, we love you. 

Jenna R.'s profile image
Jenna R. 
5 years ago

This review is long overdue. This place has changed my life and more importantly Frank's life. When I adopted Frank he was destructive, one expensive custom bed frame later I brought him to Wag Hotel formerly Pooch...this was nearly 3 years ago and today everyone at Wag is now part of my pups family. They are my go to anytime Frank needs an overnight or a good day of play. Wag is the only place I will take him. I wish I could name each and everyone of the amazing people at Wag. The care and love they have for Frank is trut... read more

Business response:

Thanks so much, Jenna! You know how much we all love Frank! He's definitely one of the team favorites. We truly appreciate your feedback. I will be sure to share it with the whole team!. 

Goose A.'s profile image
Goose A. 
5 years ago

Wag is an awesome place to take your dogs! The staff are very welcoming and friendly. We liked the idea that we were able to check on our dogs throughout the day via camera. It's cool to be able to see them interact and have a great time with other dogs and the staff. The only thing I wished that was different about Wag is that they would offer the all day play from the time the dogs get dropped off to the 12 hr mark not just until 7pm because some dogs still have energy after 7pm, like my dogs and they can play all day!... read more

Frequently asked questions about Wag Hotels - San Diego

How is Wag Hotels - San Diego rated?

Wag Hotels - San Diego has a 4.9 star rating with 692 reviews. 

When is Wag Hotels - San Diego open?

Wag Hotels - San Diego is closed now. It will open at 9:00 a.m.