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2120 Camino Del Rio N, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just to let you guys know! If I can put additional stars! 10 stars would be great! I really appriciate JUSTINE from the front desk! Special shoutout to JUSTINE! She really help us so much! We love If the Customer service is Awesome! keep up the good work!
Business response:
Hi Anthony! Thank you so much for your feedback! We are thrilled you had a great customer service experience with us!
We have a 1 1/2 year old Blue-nosed pit rescue who is just learning to socialize; still can't really take him for walks without him barking at other dogs. Turns out we had to leave town for the weekend on an emergency and heard very good things about Wag Hotels, so decided to take him in. They allowed us 2 free "day visits" before we left him off; we only had time for one. Just from that first interaction we saw the staff knew EXACTLY what they were doing; they had him socializing/playing with other dogs with ZERO incidents ... read more
Business response:
Thank you so much for the feedback! We are so happy to hear that both you and your pup had a great experience with us. We hope to see you back very soon!
We love Wag! We have been taking Gambit since moving down here in May. They're efficient, clean and have taken good care of our pup. The staff is friendly and super nice. We always check in on our dog throughout the day on their Wag Cam to see how he's doing and it looks like he's having a ton of fun. Thanks for taking care of him!
Our pup, Dazz loves Wag! He gets so excited when we pull up and he sees other puppies. The funny thing is that our little guy is kind of timid, but he still has a great time. We've taken him twice for the puppy social ($8) and we've had no issues. We are also able to watch through the wag cam to make sure he's okay. It seems as though they definitely care about every dog that comes through their doors. And while I have yet to board our pup, I know that Wags is the place I'll take him to.
Business response:
Thanks so much for your feedback. We love seeing Dazz for his play times. We look forward to many more with him.
We came here for the first time today with our puppy Zeke and it was his first time at doggy daycare. They gave me all the information I needed when I called in the morning and were very helpful and nice. We showed up and they were very friendly and helpful for our first visit. They made zeke feel at home in his first visit and made it easy for him to play with the other dogs at his own pace. I loved that i could keep an eye on him through the live stream to make sure he was doing okay. They let you use 2 free visits for you... read more
Business response:
Thank you, Sarah. It was so nice to meet you and Zeke. He had a great time in playgroup, we look forward to his next play date.
Professional and friendly staff. Great facility- conviently located, large, clean well maintained. Play areas seperated by dog size and supervised by staff. Super user friendly web page for quick reservations, information and access to web cams to check on your pet. Highly recommend
Business response:
Thank you, Tim. We really appreciate your feedback.
I bring my 1 year old greyhound mix here. She has so much fun and comes home nice and happy. The have a webcam so you can check in on your pup throughout the day as well. They also have grooming services. I have had her nails cut while here. They even have one on one play time and additional options for play or snacks you can select for them while they are at all day play or boarding. Some other things are vaccines on occasion from a third party and overnight boarding.
Business response:
Thank you, Rosa! Bluetooth has such a blast with her new friends. We love having her in our playgroups.
I really like Wags for their day camp. My dog comes home very tired. With the exception of a woman with a British accent, the staff are absolutely wonderful, helpful and professional. I have to take 2 stars off because my 2 dogs got kennel cough after boarding with them, and then gave it to our other dog. So now we have 3 dogs with kennel cough! I dont like to have to pay vet costs for this when I just spent alot to have them stay there. Unexpected expense.
Our Dog Lucy has been there two times now. So far we are extremely happy with the care she gets. However, to be honest a few weeks ago after talking to a nice person on the phone we were told we could get a tour as long as we got there before 5:00pm but if we were a few minutes late no worries they would still give us a tour. We got there at about 4:50pm and was greeted at the front desk by a lady with a British accent that was not warm and inviting we asked for a tour and she seem irritated and let us know she was busy and ... read more
Business response:
Thank you for your feedback. We are glad Lucy is enjoying daycare, thank you for choosing Wag Hotels. I apologize for not making you feel more welcome on your initial visit. We are very happy to have Lucy in our pack.
Wag Hotels - San Diego has a 4.5 star rating with 1,022 reviews.
Wag Hotels - San Diego is closed now. It will open on Monday at 9:00 a.m.