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Wag Hotels - San Diego

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 8 freeway in Mission Valley East, you’ll find an elite pet retreat like no other. Our state-of-the-art San Diego pet hotel is open 24/7/365 and features completely customizable packages and a unique range of services designed to keep cats and dogs of all sizes and breeds happy, healthy, and having fun! 

Location details

2120 Camino Del Rio N, San Diego, CA, 92108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9692 reviews
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Stewart D.'s profile image
Stewart D. 
5 years ago

Easy drop off. Even took us around on a tour. Web site SUCKS!!!! But at the property they were kind and professional. Gave us our first visit for free. Would use them again. 

Business response:

Thanks, Stewart. If you would like to give more details of your dissatisfaction with our website, feel free to reach out. I would be happy to pass on your concerns. 

Elisha S.'s profile image
Elisha S. 
5 years ago

Love love love this place!! I've came here a couple times for boarding and day care and it's the perfect fit for me and my pup. My 75 pound Lab has so much energy so I often put her in the all day play which is 12 hours long. She gets to interact and socialize with dogs that match her size and energy. The staff is friendly, the place is clean, and prices affordable. Also, the Wag Cam is an awesome addition and lets me check up on Lila throughout the day while she's there. Wag Hotels also has a discount for military and first... read more

Business response:

Aww, thank you Elisha. Lila is adorable, we love to see her. 

tracee h.'s profile image
tracee h. 
5 years ago

I love wag hotels for my dog! My boy SJ can be a very shy dog around people at first but loves the company other dogs. He prefers the play groups and loves his boarding stays as well. Great customer service always! Love receiving a report card after each visit too! 

Business response:

Thank you, Tracee, for your feedback. We love to see AJ he's a sweet boy. 

Daniel D.'s profile image
Daniel D. 
5 years ago

I love wag hotel. The entire staff is in love with all their pet customers. I take Icarus there and even when he's not feeling it they'll have 3-4 staff members there coaxing him in with treats and love. You can watch him on camera all day and you can see how much they really do care for the pups. They also do super cute holiday theme things. I'm stoked that they are here. Super convenient. 

Business response:

Thanks so much, Dan. Icarus has come such a long way since his first visit. We love to have him here for play days. Loving the picture! 

Jit M.'s profile image
Jit M. 
5 years ago

Very friendly staff!! And very convenient as they are open 24hrs! Definitely would recommend to anyone that has to leave their dogs early or pick up late!!! Overall good experience 

Business response:

Thank you for your feedback, we truly appreciate it. 

Michelle H.'s profile image
Michelle H. 
5 years ago

My Yellow lab Abby absolutely loves coming to wag hotels. She leaves every day happy and tired! They take such good care of her every time! 

Business response:

Thank you, Michelle. Abby is a sweet girl. She always has a fun time. 

Steven N.'s profile image
Steven N. 
5 years ago

I have no option than to give them 5 stars because 6 is not an option. In July 2019, our family went to my nephew's graduation from Marine boot camp. Since the entire family went, I decided to bring Holly, my White GSD, and kennel her in the room during graduation day. Oh, Holly's middle name is Houdini and it took her a minute to get out of her kennel and opening the hotel room door was child's play. I had planned on this and made sure there was a dog kennel next to the hotel but I didn't know it was 100% open play and Hol... read more

Pat F.'s profile image
Pat F. 
5 years ago

We're 1st timers as far as using a boarding kennel for either all-day play or overnight boarding. We were thrilled to read all the positive Wag Hotel reviews regarding this location since they've been in operation in San Diego. Their facility still appears and feels pretty new despite the fact that they have been open for 7 years. I took a tour of the boarding facility and like the variety of overnight rooms which the dogs and cats can opt to stay in (everything from small/med/large rooms, private rooms w/ cameras, small sui... read more

Business response:

Thank you for your feedback, Pat. I am sorry your first experience was not fully satisfactory. Client and guest satisfaction is very important to us, we strive to offer exceptional care for our guests and their owners. We appreciate your feedback as it helps us identify areas where improvements can be made. We have looked into your concerns and have addressed them with our team. It seems our communication upon pick-up was lacking on this occasion. A manager has reached out, but please don't hesitite to contact me if you have... read more

Juan F.'s profile image
Juan F. 
5 years ago

This is a great place to leave your pup. I've left Noelle here for daycare and even for a whole weekend once. She absolutely loves going. She usually doesn't eat much and falls asleep as soon as we get home because she ran around so much all day. There's a live webcam feed on their website so you can see for yourself what your dog is up to. You can add so much to the care including, treats, training, grooming, and extra walks. There's also a shop when you walk in with some cool things like cake mixes for dogs. They have so ... read more

Business response:

Thank you so much for your feedback, Juan. I am so happy Noelle enjoys her time with us. We would love to see her more often for daycare. We are open 24 hours so you can drop off and pick up at a time that is convenient for you and your pup. We offer several package options for all of our daycare programs. If you are looking at Monday - Friday daycare our Monthly Unlimited package would be a great option for you, averaging around $19 a day! With all of our packages, there are many extra perks included such as one free bath, ... read more

Frequently asked questions about Wag Hotels - San Diego

How is Wag Hotels - San Diego rated?

Wag Hotels - San Diego has a 4.9 star rating with 692 reviews. 

When is Wag Hotels - San Diego open?

Wag Hotels - San Diego is closed now. It will open at 9:00 a.m.