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Wag Hotels - San Diego
- Pet Boarding
- San Diego, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 8 freeway in Mission Valley East, you’ll find an elite pet retreat like no other. Our state-of-the-art San Diego pet hotel is open 24/7/365 and features completely customizable packages and a unique range of services designed to keep cats and dogs of all sizes and breeds happy, healthy, and having fun!
Location details
2120 Camino Del Rio N, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing service! Dropped my two dogs there for their day care and thought it was such an easy process! You go in, check them in with some stuff you have and then you come back when you're ready (like all things) My dogs are kinda of reactive so when I told them - it was easy to have them in a separate room! We brought some food for them, toys, and they actually remove the collars/leashes for safety I think. Easy to reach and my dogs were happy to see me.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless experience with our daycare service. We're glad that our separate room option helped make your visit stress-free. Ensuring the safety and comfort of your pets is our top priority. It's great to know that your dogs were happy and excited when you picked them up. We look forward to welcoming you and your furry friends back soon!
I'm a little disappointed with this business. We were at Bark and Brews and visited their tent there. The lady at the booth was really friendly. we have a senior dog with mobility issues. He was with us. We explained his issues and our concerns, she stated that they would be able to handle our needs and invited us to visit the facility. We visited the next day. Tour went well until we started explaining his needs to the tour guide. She said everything was doable except she didn't know if they could support one thing and that... read more
Business response:
Thank you for bringing this to our attention. That is not the customer care we would like to display to any of our clients, new or old. If you would like to message us or call our hotel directly so we can give you detailed information, we would greatly appreciate it!
So far so good! I love the real time Wag Cam, daily itinerary, pictures and positive messages, and the peace of mind while away on business
Business response:
Happy to hear you had a great experience. Thank you for choosing us! Reach out if you need anything in the future.
I've used Wag pet hotels before in Northern California and they were great! So I was glad to see they have a location here in San Diego. I usually like to keep my little guy more in a home care situation, but when you can't do that or have to have your pet in an extended stay so you can have a nice long extended vacation, look no further for the perfect place for your beloved pet to stay! My little guy loves being here! I'm comforted knowing he is safe and in the best care! Most boarding facilities are only operated during... read more
Business response:
Thank you for the kind words, Juliana! Neyo is definitely super excited when he comes for a visit. Whether he's staying 2 weeks or just 1 night, the kiddo seldom stands still out in play (or in general whenever we are trying to get a good picture of him). Hope to see you two in the future whenever you plan another getaway!
INCREDIBLE LOCATION TO BRING YOUR DOGS whether it is for all day play (day care) or boarding (overnight stay)! I brought my 1 year old dog here ever since I've adopted him and he seems to have a great time every time he visits! He experiences separation anxiety and general anxiety however it is always great to see he socializes with other dogs and the staff! The staff is friendly and understanding to his anxiety behaviors and any behavioral issues. They also memorize his name and who he is which is wonderful! I absolutely lo... read more
Business response:
Thank you so much for your kind words! We remember when Lucky was incredibly shy as a pup, but he has blossomed into such a confident little guy! He has so much fun when he comes for a visit and we're glad we can provide him with the love and care that he deserves! Hopefully, we can see him again soon :)
I've had nothing but spectacular interactions with this team! One of the Wag representatives, Richard S., was a great help; He answered all my questions and provided me with multiple solutions to my problems. I will be sending my cat there soon!
Business response:
Thank you so much for sharing your positive experience with our team! We're delighted to hear that you've had spectacular interactions with us. We take pride in providing excellent customer service and helping our clients find the best solutions for their needs. We look forward to welcoming your cat soon. Thanks again for choosing us!
Here is my experience with wag hotels over the years. I have been taking my dogs to this facility since it was called Pooch in 2013. I trust this facility in the care they give to my animals for various reasons. I enjoy taking my dogs here when I am at work all day because it will allow them to have mental stimulation in an air-conditioned building versus some outdoor kennels, which get a little hot for my comfort during the summer. Many of the staff who work here have been with this since I started taking my animals here,... read more
Business response:
Thank you for your kind words! We love when Cinnamon comes for a visit! Sol & Molly as well!
Where dogs play and stay! Wag Hotel San Diego is accessible off the 805 and 8 freeways in Mission Valley (east) to the rear of a large parking lot shared with Rubio's Grill (In-N-Out Burger adjacent-just saying). Open 24/7/365 there's always a place for your pup to play and sleep with currently five locations in Northern California, and four in southern. The amenities at Wag Hotels are impressive enough that even a hooman will want to sit, and stay. Good human! The actual real helpful human who guided us through a tour of t... read more
Business response:
Thank You for taking the time to write this awesome in-depth review. It was a real joy to meet Max and his family and show you all the fun and exciting amenities that Wag Hotels as to offer. We had a fun time hanging out with Max and we look forward to seeing you and Max again soon.
I have been using Wag hotels in Mission Valley for all day play (dog daycare) for about two years. We've had nothing but great experiences here! All of the managers and employees are so nice. They know my dog by name, and my dog gets excited to see them. They have a new app which has great functionality, and send photos of your dog during the day. I also like that they have a camera that you can check and see your pet live throughout the day as well. The groomer on site, Rita, does a great job, and her prices are so reasonab... read more
Business response:
Thanks for your wonderful review! Beau is such a little sweetheart and he has so much fun here. We absolutely adore him! :)
Frequently asked questions about Wag Hotels - San Diego
How is Wag Hotels - San Diego rated?
Wag Hotels - San Diego has a 4.9 star rating with 713 reviews.
When is Wag Hotels - San Diego open?
Wag Hotels - San Diego is closed now. It will open at 9:00 a.m.