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Wag Hotels - South Bay Carson
- Pet Boarding
- Carson, CA
About this business
WAG HOTELS IS THE ULTIMATE STAY AND PLAY RESORT Located just off of the 405 freeway on Wilmington Avenue, our elite South Bay pet boarding resort provides the ultimate blend of fun, safety, and convenience for you and your pet. We are open 24/7/365 offering a range of specialized amenities for cats and dogs of all ages, sizes, and breeds. Treat your pet to a life of luxury at Wag Hotels.
Location details
22251 S Wilmington Ave, Carson, CA, 90745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hi All! I believe it was back in October 2021 when we first walked into the pet hotel. It was a beautiful and calming experience. We had been looking for a hotel last minute because of a family emergency and we stumbled upon here thanks to google maps. The assistant manager, I think his name is Fabian was very sweet to us! Also the young lady at the reception. They calmed my mother and I down since we were crying because we didn't know where to leave our golden retriever puppy at. Thank You so much for this experience of und... read more
I love on how the employees are friendly, understanding, and excellent memory. I have been taking my dogs there for years. One lives in Texas with my Mom but when I bring him to Wag Hotels the OG team would instantly call him by name. My new dog has been there twice and he is very shy, but the employees have been super patient and warming. They help my new puppy be welcoming for the one-on-one play.
Business response:
Hi Andrea! Thanks for the awesome review, and the kind note on how patient the team is. Our caregivers love animals immensely and understand that some may need more coaxing than others, our shy guests are our favorites because eventually with time they bloom and come out of their shell. We are happy to hear that our OG team knows your pup by name when he visits too! Thanks again, we will see you soon.
We live near LAX and there are plenty of boarding options close by, but instead drive a few more minutes to Wag Carson. We take our dog here both for boarding and daycare and are happy and, most importantly, trust that our girl is well taken care of! It's slightly pricier than other options, but you get quality and peace of mind. The facility is clean and hotel-like (unlike other places that are more like glorified warehouses). The people who work there are always so friendly, seem to really love animals, and our pup is al... read more
Business response:
Hi Lindsey! Thanks so much for driving the extra few minutes to use us! Our hotels were built with ensuring we provide real comfort to our guests. We believe pets should have their own private room accommodations, and a menu that offers a personalized touch for the many different personalities' pets have. We are happy to hear you love the photo updates in our app, too! Thank you for choosing us, and we look forward to seeing you again very soon!
I highly recommend Wags Hotel. The 24/7 hours of operation is definitely a plus when the need to board is a must. Whether I am communicating with management, customer support and anyone within the entire staff, have been very professional, thorough, understanding and patient. I appreciate the concern with follow up calls, messages, emails, and any offers to help with my pets needs. The variety of services is awesome as well. Thank you everyone at Wags Hotel
Business response:
Hi Joanna! Thank you for trusting us and recommending our services! We are happy to hear you have had consistent, helpful communication for all of the support team at Wag Hotels! We appreciate you. Hope to see you again very soon.
Brought our pup here for doggy daycare back in 2021 and back again today for her first try at daystay. I love having the three daycare options to accommodate your dog's needs and a variety of room options that best fit the size and needs of your dog. We usually do all day play with the daycare but today we are trying out the daystay option, meaning the dog has a few hours of socialization then has rest time in her own private room. It's a great option for my dog who needs to have a rest between playtime with other dogs. Tiff... read more
Business response:
Rebekah! Wow, we can't thank you enough for the wonderful review! We are so happy to hear that you enjoy that variety and options available for daycare. We noticed that many pets require different needs, and we came up with the 3 daycare programs, to tailor as much as we could to the many personalities of dogs. Whether it's social play, one on one care with a person, or a little of both- you can try them all for the same price. Thank you for trusting all of us at Carson, we hope to continue to provide a fun and safe place... read more
Wag couldn't have made me feel more at ease leaving my Stella there for day care. Their all day play day care is excellent for my energetic dog. I love being able to see what she's up to on the camera. The pup to trainer ratio is perfect. Would recommend to anyone looking for a good daycare at a good price!
I usually get anxiety when leaving my baby anywhere, but I must say after my experience at Wag Hotels in Carson I have a different outlook on dog hotels. The check in process was super easy and thorough. The customer service was exceptional. I dealt with Tiffany the General Manager who provided a peace of mind. We will definitely be back!
We dropped off Olive for the first time and Wag it as easy as possible. We were definitely anxious to drop her off, having never left her here before, but Tiffany made it as easy as it could possibly be. She wasn't even scheduled to work that day, but saw a long line and decided to help us get through as quickly as possible. We have received several pictures of Olive since we dripped her off, and so far could not feel more comfortable leaving our baby with away. We will definitely be bringing Olive back in the future.
Wag Hotels took great care of my fur baby. Tiffany is so knowledgeable and answered all my questions which left me at ease. Miguel helped me with my registration and was very pleasant to talk to. I enjoyed watching the dogs on the cameras and the pictures they sent me of my baby at the sleepover. I highly recommend Wag Hotels for your fur baby when you unfortunately have to leave them behind.
Frequently asked questions about Wag Hotels - South Bay Carson
How is Wag Hotels - South Bay Carson rated?
Wag Hotels - South Bay Carson has a 4.9 star rating with 693 reviews.
When is Wag Hotels - South Bay Carson open?
Wag Hotels - South Bay Carson is closed now. It will open at 9:00 a.m.