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Wag Hotels - South Bay Carson
- Pet Boarding
- Carson, CA
About this business
Location details
22251 S Wilmington Ave, Carson, CA, 90745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We love to have our Kobe come here! Excellent customer service and clean facility. They separate play time for big dogs and small dogs. Buying a daycare package also has been the lowest pricing we've seen in this area. When you download the app you can see the cameras and receive a daily report card.
If you're nervous boarding your pet or are like me and have never been away from your little fur baby before and don't know who to trust... look no further than this place!!! They've been absolutely amazing from the day care we took my baby to, until today dropping her off for her first week long boarding experience. She's staying in the Catalina room and when we walked in she felt like she was at home and was so happy!! We were greeted by Miguel at the front desk who has the most AMAZING customer service I've experienced in... read more
Business response:
Thank you Olivia for your wonderful review! We cant thank you enough for taking the time to provide us feedback, and we appreciate the trust you give us in caring for your furry family member. The Catalina room is one of our most popular room accommodations, we are delighted to hear you love it. We look forward to seeing you again very soon!
Just used Wag for the first time and it was an amazing experience! Huge shoutout to Miguel at the front who helped us check out, he clearly really cares about the fur babies and after staying only a single night, our baby Riley (Slayden) was clearly attached to him. His attitude and actual customer service are also absolutely top-notch. Riley stayed in one of the top end suites. There's only a few of those in particular, so reserve as far in advance as you can! The suite allowed us to watch and talk to her whenever we wante... read more
I absolutely love Wags Hotel! My dog and I are greeted with a smile from the staff every time we walk in. They are now familiar with us from our frequent visits and he gets excited every time I pull in their parking lot. I love the services that are available and the activities for the dogs.
I've been bringing my puppy Ozzy here since he was able to come, they're always so sweet and so excited to see him and treat him amazing. They even called to let me know when his little puppy teeth fell out. I live in Orange County and would rather drive here than go anywhere else
So far, so cute!! I boarded my Australian Shepherd for a night for the first time and Miguel behind the counter was really helpful and happy to check him in and set us up with the room. It's really cool that you can view your pup's room with the Petzi camera too! It seems like everyone who works there are so in love with their dogs, so I feel super comfortable that my baby is in good hands!
Business response:
Hi Jordan! We are delighted to hear you enjoyed the visibility provided in our suite rooms, and the customer service provided by Miguel. We love our 4 legged guests, and want to do everything we can to ensure they have a safe, comfortable, and fun experience while with us. Thank you so much for your wonderful review!
My experience with Wag has been positive during each visit. I've brought my pup Gale here a few times, and each visit has been great! What's been really helpful for me is that Wag is open 24 hours. This allows for flexibility in dropping off my pup, which has been super helpful. I don't have to worry about scheduling an overnight stay after hours, like with some other pet boarding places. The intake process when I bring my pup in is easy. There are times where they are really busy (7am ish), but it's no issue as long as I... read more
Business response:
Hi Morgan! We LOVE Gale! Thank you for your loyalty, visiting us several times for Boarding, Daycare, and Spa services. You are right, Gale loves his suite amenities and especially enjoys running around outside on our WagKiki beach. He is a lot of fun, and we are honored that you have trusted us to care for him while you are away. Thanks again for the very sweet review, hopefully we can see you all again very soon.
We have taken our puppy to Wag since he was 6mo old. Their outdoor area looks so fun for the dogs! They have great customer service - attentive, welcoming staff. Love the photos they take of the dogs that can be viewed by the pawrents in their app. The photo of our pup even came with comments on how he is doing. We especially want to thank Miguel, who always takes the time to ensure our pup is getting everything he needs & reassures us pawrents have nothing to worry about! We are so happy to have found Wag!
Business response:
Hi Vince! We cant thank you enough for the kind comments on our care and service. It's great that you like the app photos and message updates. We know being away from your fur baby can be hard, thank you for your trust in our care. We are lucky to have such wonderful clients like you. We look forward to seeing you again soon.
Even though I haven't used them as much as I have in the past ( I moved so it's not convenient as it use to be) they always take care of my dog. She's is completely wiped out.
Frequently asked questions about Wag Hotels - South Bay Carson
How is Wag Hotels - South Bay Carson rated?
Wag Hotels - South Bay Carson has a 4.6 star rating with 945 reviews.
When is Wag Hotels - South Bay Carson open?
Wag Hotels - South Bay Carson is closed now. It will open tomorrow at 9:00 a.m.