Wag Hotels - West Sacramento

Paw Savvy M. 

on Yelp

2 months ago

I wanted to take a moment to share how impressed I was with the experience during our recent visits. From the moment we walked in, I was struck by how welcoming and kind the entire staff was. You created an environment that felt calm, reassuring, and genuinely thoughtful -- something that's not easy to come by. What stood out most was how confident and knowledgeable the dog handlers were. They approached my dog with patience and sensitivity, quickly recognizing her shyness and adapting their approach to make her feel safe a... read more

Hannah E. 

on Yelp

2 months ago

I spoke with Crystal in customer service and she said this is not something that should have happened and gave us an upgrade for our next visit with the room with a camera. Wag is not our first option for now, but we will try again at some point and see how that goes. We appreciate them reaching out and making it right. 

Matthew R. 

on Yelp

4 months ago

They take really good care of my dog, and the people there are very nice. We don't board our dog, but we do take him there for all day stay for a couple hours. Definitely would recommend going here. 

Daisy L. 

on Yelp

4 months ago

A Puppy Paradise with Exceptional Service! As a pet parent to an adorable almost 6-month-old golden doodle, I couldn't be happier with Wag Hotel. From the moment we arrived, the staff welcomed us with warmth and professionalism, putting my mind at ease about leaving my pup in their care. What truly sets Wag Hotel apart is their commitment to keeping pet owners updated on their furry friend's stay. The regular updates provide peace of mind, knowing my dog is in good hands. As a first responder, I also greatly appreciate the... read more

Joanna G. 

on Yelp

5 months ago

Great facility. My dogs love coming here. Scheduling is always easy, and they keep track of vaccines for you pups. They offer many different services and their customer service is awesome. 

Diana B. 

on Yelp

5 months ago

It was nice to take our dog here and walk the facility, tour it, see the difference between each suite and ask questions before commenting to stay here. Especially with our boy being special needs. The have a complementary play date as well to try out. We like that they're a 24 hour facility so we can pick up at any time just in cause of early or late flights. Staff are super friendly there and will answer any questions you have. 

Bianca C. 

on Yelp

5 months ago

I've been meaning to leave a review for this place but unfortunately kept forgetting! I've had nothing but good experiences here with wag. I bring my dog in regularly for all day play and with a consistent schedule i'm always greeted by the same employees (though I don't remember everyone's names sorry!). The morning and evening crew are always incredibly kind and helpful. It's super reassuring seeing my dog, Wallie, excited to see some of the folks in the morning despite not being a fan once I leave him there. He's a very... read more

Ingrid G. 

on Yelp

6 months ago

Kept our Bella for 2 nights during Xmas. They were efficient and the place was nicely set up. The staff is always very responsive and attentive to us. I love me some Wags care for my furry baby! 

Nancy E. 

on Yelp

6 months ago

Finding a facility or individual who will take care of your Fur Baby like you would is a huge ask. And, I have tried many boarding places. However, I usually wind up using the Rover app so that someone will come to my home. But, Wag Hotels is different. They are top notch and customize to fit any pets' needs. One of the most important attributes for me is that they don't crate. I am not a fan of my Baby being caged. Some may think it's comforting, but that can only be the case if the animal can come and go as they please. ... read more