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Wag Hotels - West Sacramento
- Pet Boarding
- West Sacramento, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs.
Location details
1759 Enterprise Blvd, West Sacramento, CA, 95691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have been bringing my boxers (Shadow and Finn) here for at least the last 6 years. They have always been fantastic. From the folks at the front desk to the ones in the back we've had nothing but great experiences over the years. A few years back we were impacted by a fire and had to stay for one night and they did not charge for the stay. Today we had a hiccup with an upcoming boarding reservation and Naudia went above and beyond to help find a win-win solution. I can't say enough good things about them!
Business response:
Thank you, Michelle. We are thrilled to hear that Naudia went above and beyond to assist you with your reservation, and we can't wait to see our furry friends again. Christina C. Client Service Manager
Thank you crew at West Sac Wags Hotel! I was in a bind about where to put my pups after I goofed on my vacation plans, but everything went well. They sent photos, give a progress report, and after a week of being there, a bath. Left with photos, great pricing, and happy pups!
Business response:
Thank you so much Katrina we are so happy that we were able to make this work and you were able to enjoy a vacation knowing your pups are well taken care of. We look forward to your next stay with us. Christina C. Client Service Manager
Such a GREAT experience! It was our first time ever boarding our pups anywhere so we didn't know what to expect. But I'm so happy that we trusted and chose this location! Their supervisor, Christina C. and her team went above and beyond to take care of our doggies, Aldo and Lucky. At first, i was concerned of boarding them at all due to their age and health (Both are approximately 10-11 years old. And Aldo takes 2 different daily medications for seizures). After speaking with Christina, she understood and listened to our co... read more
Business response:
Thank you so much for your kind words, Jackie. We are thrilled that Lucky and Aldo enjoyed their stay with us. We are pleased to hear it gives you peace of mind knowing that your fur babies are well cared for. We look forward to your next visit! Christina C. Client Service Manager
They always take care of the pups while getting things done quickly. They are the go to for any boarding or spa needs.
Such a cute place, staff seem organized and love on your babies. Little pricey, I would like to suggest a rewards system of some kind for discounts.
Business response:
Thank you for providing your feedback and informing us about our prices. We strive to offer the best service for your beloved pet. If you have any further questions or concerns, please don't hesitate to reach out to us at (888) 924-5463. Christina C Client Service Manager
Always wonderful to board my cat with Wag in West Sacramento! Gabi at the front desk is amazingly helpful and always makes sure things go smoothly :)
My foster dog, Layla, stayed here for 5 nights. I'm extremely pleased with her stay! Each day I received an email with a photo of her! I was also contacted on her last morning, when she vomited a small bit. They also found that Layla did better with the small dogs and placed her accordingly. I was especially happy that Donovan gave Layla the extra attention she needed to make Layla comfortable. Thank you Donovan! I can see that the employees have a true love for animals and are not just there for a "job"! I highly reco... read more
Business response:
Thank you so much for the kind words. Layla quickly became part of our family here at Wag Hotels, and we all fell in love with her. We hope to see you and Layla again. Christina C Client Service Manager
Super patient, kind staff! My nervous 12 year old dog was at ease with the groomer, Sarah. The entire group of people working at Wag were friendly and made dropping off easy.
Business response:
Thank you for your kind words. We're thrilled that you and your furry friend enjoy visiting us. We look forward to seeing you both again soon. Christina C.
Today I took my large Newfoundland Hank to the Wag Hotel for grooming. They did a great job he seemed pretty happy, last week I took my other Newfoundland Luigi and he also had a good experience. The only issue is they don't let you know about the add ons so if they ask you if you want certain things done they charge you quite a bit extra and I had no idea. The staff is very very nice and the General Manager Garrett is very very helpful as well. A few years ago I stopped going because I felt the staff was under trained ... read more
Business response:
Thank you so much Lynette! We really appreciate your feedback! We are so thrilled that your experience was great!!! Hank is the cutest! Our Team is working hard to make our guests experience Top Notch! Jared is one of our Senior groomers and he takes a lot of Pride in grooming our Guests ! Hank Looked ready for the runway after his fresh groom! We are making some amazing improvements to help make the experience the best for each and every guest! Thank you for coming back to our Hotel! We are happy to have Hank, Jaxon a... read more
Frequently asked questions about Wag Hotels - West Sacramento
How is Wag Hotels - West Sacramento rated?
Wag Hotels - West Sacramento has a 4.9 star rating with 831 reviews.
When is Wag Hotels - West Sacramento open?
Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.