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Wag Hotels - West Sacramento

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs. 

Location details

1759 Enterprise Blvd, West Sacramento, CA, 95691, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.9868 reviews
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Erika N.'s profile image
Erika N. 
rating
2 years ago

This is one place I know and trust that my dog is well taken care of when I am away. I also boarded my dog, Bailey for 3 days while I was at a wedding and she was so well taken care of. West Sacramento Wag has been amazing each and every time Bailey has stayed. They are very accommodating when it comes to drop off which is amazing. Checking in and out is always quick and customer service is amazing. The place is huge and roomy for dogs to enjoy their time. 

Business response:

Erika, Thank you for sharing! I'm so happy Bailey enjoyed her stay with us!! -Ryan 

Craig R.'s profile image
Craig R. 
rating
2 years ago

The manager Charlotte reached out to me to go over my issues. We discussed in length the problems. She came up with a solution for his food that I was happy with. She made things right and took my complaints seriously. Going to give them another try with my dog. 

Business response:

Hi Craig, we are very sorry about your last experience with us. Thank you for taking the time to reach out and provide our leadership team with feedback about Max's last stay. If there is anything we can do for you, please do not hesitate to reach out. All the best, Chelsea 

Toni V.'s profile image
Toni V. 
rating
2 years ago

Wag hotels is such a wonderful place for your fur baby. They definitely exceeded my expectations and really do a great job taking care of my dog while I'm at work. He seems to enjoy himself there and it gives him an opportunity to interact with the other pups. 

Business response:

Toni, I'm so happy to hear that you and your pups love using our services! We absolutely adore Juno and Alaska!! Can't wait to see the both of them again. 

Amy P.'s profile image
Amy P. 
rating
2 years ago

I cannot say enough good things about wags. Especially if you have a good dog. They really like their regular customers, take the time to get to know you and your pup. 

Business response:

Yay!! Thank you for sharing these kind words with us Amy! -Ryan 

Alix M.'s profile image
Alix M. 
rating
2 years ago

Nothing but great things to say about Wag! We're new to the boarding game, but after trying this location a few times now...there's no doubt this is the way to go. Staff communication is excellent (they could tell me right away how my cat or dog was doing!), facilities are clean, and checking in/out is so easy. It helps that everyone working there seems to really enjoy what they do. There was one stay when my dog's harness went missing, but the manager Ryan was quick to help get us a replacement (and bonus monkey toy!). Than... read more

Business response:

Alix, thank you for the kind words. I will let the team know how much you enjoyed your experience with us! I'm so happy that Fanny loves her little monkey toy (it was between that or a squeaky elephant) What are the chances her favorite animal was a monkey :) We look forward to seeing you,Chef and Fanny again! All the best, Ryan 

Matt S.'s profile image
Matt S. 
rating
2 years ago

This is a very clean and nice location. We keep our dogs here whenever we are going away. They have varying price ranges depending on what your price range is. My dogs always seem happy here and the staff make a visible effort to keep your fur babies happy and healthy. 

Business response:

Thank you Matt! I am so happy to hear you and your dogs love it here! -Ryan Interim Client Services Manager 

Laura J.'s profile image
Laura J. 
rating
2 years ago

every time I mention going to the Wag Hotels my dog gets so excited. She is a 7 pound Chihuahua who does not have much experience hanging out with other dogs and when I take her there for grooming and a play date she looks sad when I pick her up. The staff there always gives me so much feedback on how she did and I've never felt more comfortable leaving my dog in another person scare! We will be repeat customers for quite some time! 

Business response:

Hi Laura! We are so happy to hear that you and your fur baby love using our services! -Ryan Interim Client Service Manager 

Kristen G.'s profile image
Kristen G. 
rating
3 years ago

Overall I was happy with my cat Leia's stay here at wags for about two nights, three days. I feel that the pricing here is fair, especially when food is included if the one you bring runs out. My cat Leia is a rescue cat, and is almost a year old now. She does not prefer new places she isn't familiar with. As expected she was nervous when being brought into wags, but when I picked her up she seemed to be in good spirits and was clearly well taken care of. I would recommend short-term stays here. My cat Leia seemed to like it... read more

Business response:

Oh Kristen, I'm so sorry that you had this experience with our staff! Thank you so much for bringing this to our attention. If you'd be willing to discuss this further I'd love to speak with you at 916-373-0300 and please ask for Chelsea! 

Meena P.'s profile image
Meena P. 
rating
3 years ago

The one place I know and I trust that my pretty girl is well taken care of when away! I absolutely LOATHE being away from my Nova Bear whose an 7 year old Akita Mix, especially when I go out of town. I'm always thinking of her, what could she be doing, is she okay, did she eat and list goes on..... I always knew Wag would be the place I board my back then in my mind imaginary future dog. After grieving the loss of my last husky, my pack was ready for the new pack member. All the trauma, distress and emotional rollercoaster... read more

Business response:

Meena, thank you so much for taking the time to leave us a review! Nova is such a sweet angel, we can't wait to see you all in July! We'll make sure she gets some extra love and that her deluxe suite is extra comfy! 

Frequently asked questions about Wag Hotels - West Sacramento

How is Wag Hotels - West Sacramento rated?

Wag Hotels - West Sacramento has a 4.9 star rating with 868 reviews. 

When is Wag Hotels - West Sacramento open?

Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.