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Wag Hotels - West Sacramento
- Pet Boarding
- West Sacramento, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs.
Location details
1759 Enterprise Blvd, West Sacramento, CA, 95691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had great boarding however their customer service via phone is terrible, as there is always a long wait
Business response:
Hi Kristin, I'm glad you had a great boarding experience. Thank you for the feedback on our phone lines. We value out clients input and are constantly trying to improve. All the best. Ryan
I have been taking my pup here for 7 years. He is happy and healthy every time I pick him up. The staff at Wag treats their customers like family. I have seen some turnover in staff, but every single staff member has been a joy to interact with for both me and my whippet. Whatever their hiring and training process is it is extremely high quality.
Business response:
Thank you, Camille! We love our lash, our most frequent wagger of all!
We left our dog for the very first time at wags for 4 days. We all went on a family vacation and did not want to leave our dog with just "somebody". So I found wags and called. I spoke with Ryan Ram. The way he explained everything to me, I was convinced to leave my dog in their hands. I met Ryan in person when I went to drop Oreo (my puppy). Ryan was so friendly and his customer service was phenomenal. Oreo also went straight to him and looked very comfortable. I felt so much better, as I was having so much anxiety about le... read more
Business response:
Thank you so much for the kind words. I’m happy the Team and I was able to make Oreo’s stay with us a fun and enriching. I’m glad we were able to help you feel comfortable leaving him in our care. All the best, Ryan
Wag Hotels has been a great option for my dogs. I have one dog that loves to interact and play with other dogs. My other dog prefers the one on one care. WG accommodates both.
Business response:
Yay!! We are so happy to hear that, Thank you for the review !
We are grateful for the Wag Hotel in West Sac. The smoke is horrible these days and I am grateful that we have a place to take Barkley that is safe and where he feels comfortable. Thanks for being there for Barkely and others. The staff is amazing, and it's always comforting to know that Barkley is in good hands and will enjoy his day. Our son's dog will be visiting next week and he is no stranger to the Wag Hotel. Luka loves to visit his friends and especially enjoys the camp experience Wag offers. Thanks, Wag Staff... read more
Business response:
Hello Jody, We love when Barkley, Marley and Luka comes to see us. Barkley loves being with the other guests in All Day Play, he often pays with new guests and has become our Wag Greeter! Thank you for taking the time to leave this review and we will see you later today when you pick Barkley up.
Love the Wag Hotel! I bring my dog for boarding, grooming and All Day Play. She is always well cared for and the staff are amazing.
Leonitis our Rottie loves Wag Hotel!! The team takes great care of the pups!! The all day play is great for socialization. The groomers are the best and always do an amazing job.
Business response:
Awww we love Leonitis. He is the sweetest !!! Thank you for sharing this with us . All the best, Ryan
Wanna give a shout out to Wag Hotels in West Sacramento. Can't say enough about this facility they have made my dog feel comfortable and ease his anxiety when mommy has to leave him behind. I so appreciate the comfort I receive when I leave him here, not to mention he loves it there. Thank You again for making Bane feel comfortable much appreciated. Laurie, banes Mom
Zoey has a great time every time she goes!! She has done the daycare for months and she gets so excited every time we pull up.
Business response:
Patrice, I'm so glad that Zoey has a blast when she's here for the day! All the best, Ryan
Frequently asked questions about Wag Hotels - West Sacramento
How is Wag Hotels - West Sacramento rated?
Wag Hotels - West Sacramento has a 4.9 star rating with 866 reviews.
When is Wag Hotels - West Sacramento open?
Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.