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Wag Hotels - West Sacramento

4.3

About this business

Location details

1759 Enterprise Blvd, West Sacramento, CA, 95691, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,125 reviews
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The Gaming C.'s profile image
The Gaming C. 
rating
a year ago

They always take care of the pups while getting things done quickly. They are the go to for any boarding or spa needs. 

Vanessa C.'s profile image
Vanessa C. 
rating
a year ago

Such a cute place, staff seem organized and love on your babies. Little pricey, I would like to suggest a rewards system of some kind for discounts. 

Business response:

Thank you for providing your feedback and informing us about our prices. We strive to offer the best service for your beloved pet. If you have any further questions or concerns, please don't hesitate to reach out to us at (888) 924-5463. Christina C Client Service Manager 

Maggy R.'s profile image
Maggy R. 
rating
a year ago

Always wonderful to board my cat with Wag in West Sacramento! Gabi at the front desk is amazingly helpful and always makes sure things go smoothly :) 

Dee Dee G.'s profile image
Dee Dee G. 
rating
a year ago

My foster dog, Layla, stayed here for 5 nights. I'm extremely pleased with her stay! Each day I received an email with a photo of her! I was also contacted on her last morning, when she vomited a small bit. They also found that Layla did better with the small dogs and placed her accordingly. I was especially happy that Donovan gave Layla the extra attention she needed to make Layla comfortable. Thank you Donovan! I can see that the employees have a true love for animals and are not just there for a "job"! I highly reco... read more

Business response:

Thank you so much for the kind words. Layla quickly became part of our family here at Wag Hotels, and we all fell in love with her. We hope to see you and Layla again. Christina C Client Service Manager 

Elsa M.'s profile image
Elsa M. 
rating
a year ago

Super patient, kind staff! My nervous 12 year old dog was at ease with the groomer, Sarah. The entire group of people working at Wag were friendly and made dropping off easy. 

Business response:

Thank you for your kind words. We're thrilled that you and your furry friend enjoy visiting us. We look forward to seeing you both again soon. Christina C. 

Lynette B.'s profile image
Lynette B. 
rating
a year ago

Today I took my large Newfoundland Hank to the Wag Hotel for grooming. They did a great job he seemed pretty happy, last week I took my other Newfoundland Luigi and he also had a good experience. The only issue is they don't let you know about the add ons so if they ask you if you want certain things done they charge you quite a bit extra and I had no idea. The staff is very very nice and the General Manager Garrett is very very helpful as well. A few years ago I stopped going because I felt the staff was under trained ... read more

Business response:

Thank you so much Lynette! We really appreciate your feedback! We are so thrilled that your experience was great!!! Hank is the cutest! Our Team is working hard to make our guests experience Top Notch! Jared is one of our Senior groomers and he takes a lot of Pride in grooming our Guests ! Hank Looked ready for the runway after his fresh groom! We are making some amazing improvements to help make the experience the best for each and every guest! Thank you for coming back to our Hotel! We are happy to have Hank, Jaxon a... read more

Liane Q.'s profile image
Liane Q. 
rating
a year ago

We have used Wag Hotel as our main kenneling service since 2021. It is such a good feeling to know our dog is in good hands when we drop him off for vacations. The front office/check-in staff are always friendly and helpful when checking him in. The handlers are very friendly and always recognize him even though we use kenneling services only 2-3 times a year. And the groomers are patient and gentle. Our dog leaves looking dapper and reluctant to leave Wag! 

Business response:

Liane, Thank you so much for your 5 Star review of our hotel. We are so grateful for the time you took to let us all know how we are doing. I know everyone on our team works their tails off to ensure our guests are well taken care of from the minute you and your pet walk through our doors. Thank you for trusting us with your pup and for giving us this valuable review from your experience with us. I know our grooming department, and client services will also be thrilled to know you and your pup are very pleased! Thank ... read more

Reece K.'s profile image
Reece K. 
rating
a year ago

I love the staff at Wag Hotels in West Sacramento. Jared, Quinn, Annalise, Summer, Kelsey, and Valeria are extremely caring and give the personal attention to my dog she needs! Thank you Wag! 

Business response:

Hi Reece, Thank you for taking the time to leave us a review. We appreciate your kind words and are grateful for your trust in us to care for your furry friend. Christina C. 

Dawn F.'s profile image
Dawn F. 
rating
a year ago

Nala loves her time at Wag Hotels in West Sacramento. The staff is so friendly and helpful. I feel like I am leaving my fur baby with family every time I drop her off. They take amazing care of her. The staff treats us like family. We love Wag Hotels in West Sacramento 

Business response:

Dawn, thank you so much for your very kind review and sharing the cutest pictures of Nala! She is the best girl, and we love having her come in for all day play! We love having our guests surprise their parents with special paw-made gifts. We consider every fur pet, a true member of the family. We are delighted to hear your feedback, and hope to see you both in very soon. 

Frequently asked questions about Wag Hotels - West Sacramento

How is Wag Hotels - West Sacramento rated?

Wag Hotels - West Sacramento has a 4.3 star rating with 1,125 reviews. 

When is Wag Hotels - West Sacramento open?

Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.