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Wag Hotels - West Sacramento

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs. 

Location details

1759 Enterprise Blvd, West Sacramento, CA, 95691, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.9810 reviews
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Liane Q.'s profile image
Liane Q. 
rating
a year ago

We have used Wag Hotel as our main kenneling service since 2021. It is such a good feeling to know our dog is in good hands when we drop him off for vacations. The front office/check-in staff are always friendly and helpful when checking him in. The handlers are very friendly and always recognize him even though we use kenneling services only 2-3 times a year. And the groomers are patient and gentle. Our dog leaves looking dapper and reluctant to leave Wag! 

Business response:

Liane, Thank you so much for your 5 Star review of our hotel. We are so grateful for the time you took to let us all know how we are doing. I know everyone on our team works their tails off to ensure our guests are well taken care of from the minute you and your pet walk through our doors. Thank you for trusting us with your pup and for giving us this valuable review from your experience with us. I know our grooming department, and client services will also be thrilled to know you and your pup are very pleased! Thank ... read more

Reece K.'s profile image
Reece K. 
rating
a year ago

I love the staff at Wag Hotels in West Sacramento. Jared, Quinn, Annalise, Summer, Kelsey, and Valeria are extremely caring and give the personal attention to my dog she needs! Thank you Wag! 

Business response:

Hi Reece, Thank you for taking the time to leave us a review. We appreciate your kind words and are grateful for your trust in us to care for your furry friend. Christina C. 

Dawn F.'s profile image
Dawn F. 
rating
a year ago

Nala loves her time at Wag Hotels in West Sacramento. The staff is so friendly and helpful. I feel like I am leaving my fur baby with family every time I drop her off. They take amazing care of her. The staff treats us like family. We love Wag Hotels in West Sacramento 

Business response:

Dawn, thank you so much for your very kind review and sharing the cutest pictures of Nala! She is the best girl, and we love having her come in for all day play! We love having our guests surprise their parents with special paw-made gifts. We consider every fur pet, a true member of the family. We are delighted to hear your feedback, and hope to see you both in very soon. 

Margaret S.'s profile image
Margaret S. 
rating
a year ago

Christina was fabulous and over and above customer service! She helped my first time at the Wag puppy stay a pleasant experience! 

Business response:

Hi Margaret, Thank you for taking the time to leave us a review. We absolutely adored having Cody here and look forward to his next visit. Christina C 

Rochelle K.'s profile image
Rochelle K. 
rating
a year ago

Wags never disappoints. The other day, there was a snag in the computer system. Chardonnay was quick in response & made sure all credit & payment was taken care of. Plus, no matter how busy they are, she ALWAYS has a smile on her face 

Business response:

Rochelle, we just wanted to reach out and say thank you for leaving us a review. Your feedback truly means a lot to us, and we're excited to hear from you again in the future. Christina 

Michelle K S.'s profile image
Michelle K S. 
rating
a year ago

Jared did an amazing job on our Danica Dawn. She looks absolutely adorable. Love your attention to detail. 

Business response:

Dear Michelle, thank you for taking the time to leave a review for Jared. We appreciate your feedback and look forward to seeing you and your furry friend again soon. Christina 

Ruth Z.'s profile image
Ruth Z. 
rating
a year ago

Just got our girl back from grooming and she looks fabulous! Jared did a fantastic job! Highly recommend him 

Business response:

Hi Ruth, Thank you so much for your kind review! We appreciate all of your feedback and seeing Finch always makes our day! We will absolutely pass along your kind feedback to Nicole and we can't wait to see both of you in the hotel soon. All the best, Chelsea 

Kim N.'s profile image
Kim N. 
rating
a year ago

The branch in Sacramento is awesome. I have trusted the care and safety of my dogs with them since 2018; and all these years there was not one single time when I was worried about how my dog was being treated or my dog being neglected. The staff there just loves pets and go above and beyond to update you if anything seems off. They truly treat your dogs like they are family. I go to work with peace of mind every morning. Keep up the awesome work guys. 

Business response:

Hi Kim, I just wanted to say thank you so much for choosing us to take care of your adorable doggies. Your review truly means the world to us and we're grateful that you took the time to leave it. We're thrilled to hear that you were happy with our service and we can't wait to have your furry friends back with us again soon. Warm regards, Christina C. 

Victoria O.'s profile image
Victoria O. 
rating
a year ago

My dogs mean the world to me ( just ask my kids). Jax, Reece and Reina are so excited as soon as we pull up to the hotel and can't wait to get out of the car. We are all greeted by the staff in front and the staff who come and get the dogs. My dogs are happy and exhausted when I pick them up and my day is always made when I get pictures of them. I'm 1000 % satisfied with every aspect of the west sac wag hotel! 

Business response:

Hi Victoria! I just wanted to say a big thank you for leaving us a review. Your kind words really made our day and we're so happy to hear our furry friends had a great stay with us. We can't wait to see you again soon! Christina C. 

Frequently asked questions about Wag Hotels - West Sacramento

How is Wag Hotels - West Sacramento rated?

Wag Hotels - West Sacramento has a 4.9 star rating with 810 reviews. 

When is Wag Hotels - West Sacramento open?

Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.