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Wag Hotels - West Sacramento

4.4

About this business

Location details

1759 Enterprise Blvd, West Sacramento, CA, 95691, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,245 reviews
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Daisy L.'s profile image
Daisy L. 
rating
a year ago

A Puppy Paradise with Exceptional Service! As a pet parent to an adorable almost 6-month-old golden doodle, I couldn't be happier with Wag Hotel. From the moment we arrived, the staff welcomed us with warmth and professionalism, putting my mind at ease about leaving my pup in their care. What truly sets Wag Hotel apart is their commitment to keeping pet owners updated on their furry friend's stay. The regular updates provide peace of mind, knowing my dog is in good hands. As a first responder, I also greatly appreciate the... read more

Business response:

Thank you immensely for sharing your experience with us. We're overjoyed to hear that your puppy had a wonderful stay with us and that you appreciated our services. It's heartening to know that our staff's warm welcome and professionalism put your mind at ease. We strive to provide regular updates to all pet parents, and we're glad this feature was helpful to you. As for our first responder discount, we're honored to support those who serve our community. We're also pleased that you found our array of services impressive and... read more

Joanna G.'s profile image
Joanna G. 
rating
a year ago

Great facility. My dogs love coming here. Scheduling is always easy, and they keep track of vaccines for you pups. They offer many different services and their customer service is awesome. 

Business response:

Your positive experience at Wag Hotels is greatly appreciated. Thank you for sharing your feedback! We're delighted to hear that your dogs love coming here and that you find our scheduling process easy. We're glad our vaccine tracking system and variety of services are helpful to you. It's wonderful to know that you've had a great experience with our customer service as well. Christina C. Client Service Manager Christina C. Client Service Manager 

Diana B.'s profile image
Diana B. 
rating
a year ago

It was nice to take our dog here and walk the facility, tour it, see the difference between each suite and ask questions before commenting to stay here. Especially with our boy being special needs. The have a complementary play date as well to try out. We like that they're a 24 hour facility so we can pick up at any time just in cause of early or late flights. Staff are super friendly there and will answer any questions you have. 

Bianca C.'s profile image
Bianca C. 
rating
a year ago

I've been meaning to leave a review for this place but unfortunately kept forgetting! I've had nothing but good experiences here with wag. I bring my dog in regularly for all day play and with a consistent schedule i'm always greeted by the same employees (though I don't remember everyone's names sorry!). The morning and evening crew are always incredibly kind and helpful. It's super reassuring seeing my dog, Wallie, excited to see some of the folks in the morning despite not being a fan once I leave him there. He's a very... read more

Business response:

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our staff and services. Your loyalty means a lot to us, and we appreciate your trust in us to care for Wallie. If you have any questions about your package benefits, please feel free to reach out to our team. Christina C. Client Service Manager 

Ingrid G.'s profile image
Ingrid G. 
rating
a year ago

Kept our Bella for 2 nights during Xmas. They were efficient and the place was nicely set up. The staff is always very responsive and attentive to us. I love me some Wags care for my furry baby! 

Business response:

Your review is appreciated. We're glad Bella had a great stay with us during Xmas. Thank you for sharing your experience! We can't wait for your next stay with us. Christina C. Client Service Manager 

Nancy E.'s profile image
Nancy E. 
rating
a year ago

Finding a facility or individual who will take care of your Fur Baby like you would is a huge ask. And, I have tried many boarding places. However, I usually wind up using the Rover app so that someone will come to my home. But, Wag Hotels is different. They are top notch and customize to fit any pets' needs. One of the most important attributes for me is that they don't crate. I am not a fan of my Baby being caged. Some may think it's comforting, but that can only be the case if the animal can come and go as they please. ... read more

Business response:

Your positive feedback is greatly appreciated. We are thrilled to hear about your wonderful experience. We're glad you found our hotel rooms and customizable options to be a great fit for your fur baby. It's wonderful to know that you value our crate-free environment and the various amenities we offer. Thank you for taking the time to share your thoughts and for choosing Wag Hotels! Christina C. Client Service Manager 

Casey C.'s profile image
Casey C. 
rating
a year ago

I was researching dog boarding and daycare centers for my dog. He is not the most dog-social, so I needed a place that would keep him away from other dogs, yet still provide good care. At the last minute, I ended up getting quite sick and did not want my dog to be cooped up in the house with me. I submitted a daycare request at the last minute, and Wag was able to accommodate! They were happy to take my dog in for daycare. I loved the little picture they sent during his stay. He came home, ate, and slept like a baby. I asked... read more

Business response:

We are truly delighted to hear about your positive experience at Wag Hotels and that we were able to assist with your reservation. Thank you for taking the time to share your feedback. Christina C. Client Service Manager 

Shannen C.'s profile image
Shannen C. 
rating
a year ago

We just recently started to bring our dog to Wag while we are out of town and so far we had good experiences both times. The last time was for almost three weeks and was the longest we left him. The customer service has always friendly and the lobby is always clean. While we were away Wag has communicated with us if there were any issues. Definitely recommend Wag to all pet owners that need to board their pet. 

Business response:

Thank you for your generous remarks. We are delighted to learn that they found their stay with us enjoyable. We look forward to your next stay with us. Christina C Client Service Manager 

Michelle L.'s profile image
Michelle L. 
rating
a year ago

I have been bringing my boxers (Shadow and Finn) here for at least the last 6 years. They have always been fantastic. From the folks at the front desk to the ones in the back we've had nothing but great experiences over the years. A few years back we were impacted by a fire and had to stay for one night and they did not charge for the stay. Today we had a hiccup with an upcoming boarding reservation and Naudia went above and beyond to help find a win-win solution. I can't say enough good things about them! 

Business response:

Thank you, Michelle. We are thrilled to hear that Naudia went above and beyond to assist you with your reservation, and we can't wait to see our furry friends again. Christina C. Client Service Manager 

Frequently asked questions about Wag Hotels - West Sacramento

How is Wag Hotels - West Sacramento rated?

Wag Hotels - West Sacramento has a 4.4 star rating with 1,245 reviews. 

When is Wag Hotels - West Sacramento open?

Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.