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Wag Hotels - West Sacramento
- Pet Boarding
- West Sacramento, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs.
Location details
1759 Enterprise Blvd, West Sacramento, CA, 95691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Today I took my large Newfoundland Hank to the Wag Hotel for grooming. They did a great job he seemed pretty happy, last week I took my other Newfoundland Luigi and he also had a good experience. The only issue is they don't let you know about the add ons so if they ask you if you want certain things done they charge you quite a bit extra and I had no idea. The staff is very very nice and the General Manager Garrett is very very helpful as well. A few years ago I stopped going because I felt the staff was under trained ... read more
Business response:
Thank you so much Lynette! We really appreciate your feedback! We are so thrilled that your experience was great!!! Hank is the cutest! Our Team is working hard to make our guests experience Top Notch! Jared is one of our Senior groomers and he takes a lot of Pride in grooming our Guests ! Hank Looked ready for the runway after his fresh groom! We are making some amazing improvements to help make the experience the best for each and every guest! Thank you for coming back to our Hotel! We are happy to have Hank, Jaxon a... read more
We have used Wag Hotel as our main kenneling service since 2021. It is such a good feeling to know our dog is in good hands when we drop him off for vacations. The front office/check-in staff are always friendly and helpful when checking him in. The handlers are very friendly and always recognize him even though we use kenneling services only 2-3 times a year. And the groomers are patient and gentle. Our dog leaves looking dapper and reluctant to leave Wag!
Business response:
Liane, Thank you so much for your 5 Star review of our hotel. We are so grateful for the time you took to let us all know how we are doing. I know everyone on our team works their tails off to ensure our guests are well taken care of from the minute you and your pet walk through our doors. Thank you for trusting us with your pup and for giving us this valuable review from your experience with us. I know our grooming department, and client services will also be thrilled to know you and your pup are very pleased! Thank ... read more
I love the staff at Wag Hotels in West Sacramento. Jared, Quinn, Annalise, Summer, Kelsey, and Valeria are extremely caring and give the personal attention to my dog she needs! Thank you Wag!
Business response:
Hi Reece, Thank you for taking the time to leave us a review. We appreciate your kind words and are grateful for your trust in us to care for your furry friend. Christina C.
Nala loves her time at Wag Hotels in West Sacramento. The staff is so friendly and helpful. I feel like I am leaving my fur baby with family every time I drop her off. They take amazing care of her. The staff treats us like family. We love Wag Hotels in West Sacramento
Business response:
Dawn, thank you so much for your very kind review and sharing the cutest pictures of Nala! She is the best girl, and we love having her come in for all day play! We love having our guests surprise their parents with special paw-made gifts. We consider every fur pet, a true member of the family. We are delighted to hear your feedback, and hope to see you both in very soon.
Christina was fabulous and over and above customer service! She helped my first time at the Wag puppy stay a pleasant experience!
Business response:
Hi Margaret, Thank you for taking the time to leave us a review. We absolutely adored having Cody here and look forward to his next visit. Christina C
Wags never disappoints. The other day, there was a snag in the computer system. Chardonnay was quick in response & made sure all credit & payment was taken care of. Plus, no matter how busy they are, she ALWAYS has a smile on her face
Business response:
Rochelle, we just wanted to reach out and say thank you for leaving us a review. Your feedback truly means a lot to us, and we're excited to hear from you again in the future. Christina
Jared did an amazing job on our Danica Dawn. She looks absolutely adorable. Love your attention to detail.
Business response:
Dear Michelle, thank you for taking the time to leave a review for Jared. We appreciate your feedback and look forward to seeing you and your furry friend again soon. Christina
Just got our girl back from grooming and she looks fabulous! Jared did a fantastic job! Highly recommend him
Business response:
Hi Ruth, Thank you so much for your kind review! We appreciate all of your feedback and seeing Finch always makes our day! We will absolutely pass along your kind feedback to Nicole and we can't wait to see both of you in the hotel soon. All the best, Chelsea
The branch in Sacramento is awesome. I have trusted the care and safety of my dogs with them since 2018; and all these years there was not one single time when I was worried about how my dog was being treated or my dog being neglected. The staff there just loves pets and go above and beyond to update you if anything seems off. They truly treat your dogs like they are family. I go to work with peace of mind every morning. Keep up the awesome work guys.
Business response:
Hi Kim, I just wanted to say thank you so much for choosing us to take care of your adorable doggies. Your review truly means the world to us and we're grateful that you took the time to leave it. We're thrilled to hear that you were happy with our service and we can't wait to have your furry friends back with us again soon. Warm regards, Christina C.
Frequently asked questions about Wag Hotels - West Sacramento
How is Wag Hotels - West Sacramento rated?
Wag Hotels - West Sacramento has a 4.9 star rating with 835 reviews.
When is Wag Hotels - West Sacramento open?
Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.