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Wag Hotels - West Sacramento

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs. 

Location details

1759 Enterprise Blvd, West Sacramento, CA, 95691, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.9810 reviews
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Kim G.'s profile image
Kim G. 
rating
a year ago

All day play is a game changer! Our fur baby loves this site and employees bring care and intention to my dog's experience! 

Taylor S.'s profile image
Taylor S. 
rating
a year ago

Got my Yorkie Lola girl in today to see Quinn for a full spa package with additional services added on. I was happy to make an appointment online; it was quick and easy. They got me an appointment with a short notice. The appointment took about 3 hours and Lola came out looking (and smelling) like a whole new pup. We can't wait to be back! 

Business response:

Hi Taylor, thank you so much for your kind words about Lola's groom and experience with Quinn! Seeing Lola always makes ours, and Quinn's, day! We hope to see you both in the hotel soon. All the best, Chelsea 

Michelle M.'s profile image
Michelle M. 
rating
a year ago

We have THE TOP service every time we go to Wag. Jerad, our groomer, goes above and BEYOND to make sure our girls are safe and secure. He is the ultimate! I trust Wag and especially Jerad! 

Business response:

Hi Michelle, Thank you for highlighting Jared! We are so happy to hear this 

Marilyn W.'s profile image
Marilyn W. 
rating
a year ago

Our 4 month puppy came in contact with the kennel cough from there. It was her first time doing the all day play. I believe she might of been over stimulated with that many other dogs. Sharing 2 to 3 water dish in a play area with over 15 dogs might of been were she got her kennel cough. The place is a wonderful establishment, for your 4 legged family members. The staff are above and beyond helpful and informative. I wouldn't hesitate to bring our pup over again, but I'll wait till she builds up her immune. 

Katelyn J.'s profile image
Katelyn J. 
rating
a year ago

I'm so grateful! Our son was really really sick and spent a whole week in the hospital at UCSF. Wag was along the way from our home to the hospital, so we showed up to drop off our two dogs really overwhelmed and worried. We had accidentally booked one of dogs incorrectly, but they were willing to work with us to fix it. Chelsea was amazing because she made us feel like our dogs were in good hands. We knew we could trust them with our doggies. We got regular updates while they were boarded, and Chelsea remembered us at pick... read more

Business response:

Hi Katelyn, I'm glad we we're able to help out, Thank you for the kind words. We're hoping your son is doing better. -Ryan 

Maria C.'s profile image
Maria C. 
rating
a year ago

Took my dog there for doggy daycare and he was reluctant to go in there; but then when I went to pick him up, he didn't want to leave. 

Business response:

Hi Maria. We are so happy to hear you and your pup are enjoying our services. -Ryan 

Kristin C.'s profile image
Kristin C. 
rating
2 years ago

Had great boarding however their customer service via phone is terrible, as there is always a long wait 

Business response:

Hi Kristin, I'm glad you had a great boarding experience. Thank you for the feedback on our phone lines. We value out clients input and are constantly trying to improve. All the best. Ryan 

Camille D.'s profile image
Camille D. 
rating
2 years ago

I have been taking my pup here for 7 years. He is happy and healthy every time I pick him up. The staff at Wag treats their customers like family. I have seen some turnover in staff, but every single staff member has been a joy to interact with for both me and my whippet. Whatever their hiring and training process is it is extremely high quality. 

Business response:

Thank you, Camille! We love our lash, our most frequent wagger of all! 

Carol I.'s profile image
Carol I. 
rating
2 years ago

Wag Hotels has been a great option for my dogs. I have one dog that loves to interact and play with other dogs. My other dog prefers the one on one care. WG accommodates both. 

Business response:

Yay!! We are so happy to hear that, Thank you for the review ! 

Frequently asked questions about Wag Hotels - West Sacramento

How is Wag Hotels - West Sacramento rated?

Wag Hotels - West Sacramento has a 4.9 star rating with 810 reviews. 

When is Wag Hotels - West Sacramento open?

Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.