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Wag Hotels - West Sacramento
- Pet Boarding
- West Sacramento, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs.
Location details
1759 Enterprise Blvd, West Sacramento, CA, 95691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I must say I have been impressed with the cleanliness and grand space of your facility along with the friendly staff especially the professionalism of Natalie. My grand fur baby visits all day play. I've recommended Wag to many of my friends. Thank you for your services to our community. Martha M.
Business response:
Hello Martha, Cleanliness is one of our top priorities here at Wag Hotels, we pride ourselves not only in customer service but our ability to keep our facility clean and our guests healthy and happy. Thank you for taking the time to leave this review for us!
5 stars is for WAG employee Alissa. She is hands down amazing. We have boarded our dogs and have done all day play multiple times and Alissa is always the one to help me make our reservations and ensure my pups are well taken care of. She keeps me well informed with all the information a dog mom would want, she is super helpful, nice, and pleasant to talk too. You can tell too just by talking to her how much she loves and cares for animals which is really important to me and things I take into consideration when looking for ... read more
Business response:
Hello Maddie, Alissa is an amazing client care representative, we really appreciate you taking the time to recognize her for her on going excellent customer service. All of our staff does a great job of going above and beyond for all of our guests.
I wish I could book myself a stay at Wag! What an exceptional group of caretakers. Special shout out to Natalie for being the best of the best with my husky, Solo!
Business response:
Hello Cody, Solo is the best!! We all love when he comes to see us, thank you for taking the time to leave this review and we can't wait to see you and Solo soon.
The staff and services here are top shelf. My pup loves to come here and absolutely loves the handlers and activities. Highly recommend Wags to anyone searching. The 24/7 staffing is a lifesaver on those days you just can't get back in time. Nothing is more comforting than knowing your first baby is well taken care of in your absence by people who truly love them.
Business response:
Hello Eric, We love when Mama comes to see us, she is such a sweet girl. We do have a lot to offer, not only are we open 24 hours, we have a live web camera feed for our All Day Play. Thank you for taking the time to leave this review and we can't wait to see you all again!
We love wag and so does our girl Penny! The staff is super friendly and they get to know you and your dog! I love the app and enjoy seeing the notes they leave and the pictures. It's a great place for your dog to socialize and have a great time!
Business response:
Hello Kira, We love when Penny comes to see us! I'm so glad you are using our new app, you can get picture updates, report cards and make reservations through the new app! You can also see Penny play in our All Day Play all through the new app.
I dropped off my English Bulldog Madison on 4/12/2017 for boarding. I usually board her at my vet's office when we go out of town. This experience was TOTALLY different, and much less expensive for all the perks she received. Madison (like most English Bulldogs) has skin issues,her folds have to be cleaned daily, her eye drops have to be put in her eyes, her meds taken, underneath her docked tail cleaned and her butt cleaned after she uses the bathroom. When we picked her up, she appeared to be happy, and her skin looked ... read more
Business response:
Hello Yvonne, Thank you for leaving us a review, it's been sometime since we've see Madison but I remember her. She was such a sweet girl and really enjoyed being with us. We are open for bathing, boarding and day care, we are doing these services everyday, even on Thanksgiving!
Special shout out to Miki for a fabulous grooming on Jojo! We waited patiently as the appointment slots filled up months in advance. On the day of grooming, we filled out the necessary paper work and had an opportunity to chat with Miki about our desired cut and style. We also shared a few pictures of Jojo's previous cut. During his appointment they gave us a courtesy call to let us know he was doing alright. We got another call when they were finishing up. The cut and style looked great. Pleased to hear that Jo Bear wa... read more
Business response:
Hello Jolene, Thank you for taking the time to make this review! Jojo is the sweetest boy. He loves getting cuddles and telling me about his day. He really is the sweetest boy and we can't wait to see you both again soon.
First time with Wag Hotels. I referred here by a friend who was considering using them to board their dog since they had great reviews. It also looked like a legit pet hotel and operated just like one above the rest of the boarding places I looked into. I also like that they have multiple locations. Since this was my first time using them, I completed mostly everything online: create an account and profile, choose room, upload documents etc. There's different rates depending on the room you choose for your pet. I did a delux... read more
Business response:
Hello Girlie, We loved getting the opportunity to meet you and Brock, he was such a sweet boy! All of our suites have a live web camera feed of the rooms and the room Brock stayed in has a TV too. Thank you for taking the time to leave this review and we hope to see you and Brock again soon.
As first-time doggy hotel visitors, Wag exceeded our expectations! As the proud family of two husky's, our initial concerns were quickly replaced with peace of mind upon arrival and a tour of the clean and well-lit facility. Katie patiently explained the daily schedule, sleeping arrangements, dietary needs (we requested a wet/dry dog mix) and various amenities from bath time options, to sunset strolls. We opted for the Tower room and have zero regrets about the fair cost which included day long play dates inclusive of real-t... read more
Business response:
Hello Beth, Thank you for taking the time to make this review! Our ultra suites come with so many extra amenities, it really pays for itself. I'm glad you got the chance to fully experience what we have to offer and we can't wait to see you all again soon.
Frequently asked questions about Wag Hotels - West Sacramento
How is Wag Hotels - West Sacramento rated?
Wag Hotels - West Sacramento has a 4.9 star rating with 835 reviews.
When is Wag Hotels - West Sacramento open?
Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.