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Wag Hotels - West Sacramento
- Pet Boarding
- West Sacramento, CA
About this business
Location details
1759 Enterprise Blvd, West Sacramento, CA, 95691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needed to board my 10 year old pug for the week and after a lot of research I decided Wag was my top contender. She had never been boarded in a traditional boarding facility but after her stay with Wag if she needs to be boarded again we'll definitely bring here here. Upon walking into the facility it was clean and inviting. The staff made me feel comfortable about leaving her there. We discussed her feeding and medication schedule. I called for a update midway through the week and they happily gave me a reassuring update o... read more
Business response:
Lorena thank you so much for your sweet feedback! Ivy was such a pleasure to have with us (I have often seen staff holding her like a baby around the hotel, she is very well loved here!), we hope to see both of you back in the hotel soon!
If you love your dog (or kitty) then WAG is the place to go! Whether it's All Day Play, an over-nighter, or a longer stay- you & your fur baby will be treated like family. Our dog Millie is 80+pounds - 3 1/2yrs. old. Sometimes, she has a lot of energy, but there are days when she's mellow. The handlers sense it and then, she hangs with the smaller pups. Charlotte, Nicole, Natalie, Jess, Athena, Alex, Ryan, Tyler and more names I could list- always greet with a smile & genuinely give feedback. I recommend purchasing the... read more
Business response:
Rochelle! Thank you, we love Millie and appreciate your wonderful review. We know how much you love her, and we can't thank you enough for bringing her in to play with both her fur friends and human friends for all day play. She is the life of the party, whether in smalls or larges! Everyone loves her. See you soon!
We own a belgian malinois, if you don't know what that means, they are literally a terror. This WAG (and all other locations) does an incredible job taking care of our sweet Kimber..despite her ridiculous antics. They spoil her rotten and just love her to death...we never have to worry when she is there because we know she is in good hands. Kimber loves her friends at the West Sac Wag!!
Business response:
Emma, thank you so much for the feedback, we love having Kimber with us, and her silly "antics" bring joy to all of us! We hope to see you and her back with us soon!
To start with the positive, they are very caring to the animals and I have Anyways has a great experience with the all day play. I even saw a groomer try to comfort a dog that was anxious while they were waiting in a crate. I only give this place 3 stars because I would not use their grooming services again. They do an okay job just it's not up to my standers. I have had my dog groomed here twice. The first time the hair cut looked great and my dog smelled amazing. When I got home I realized she had a small cut so I just cal... read more
Business response:
Hi Katie, we are so sorry to hear about Honey's grooming experience with us, I left a voicemail and am hoping to hear from you soon to see if there is anything that can be done to try to make this right for you and your fur baby. We are committed to improve our service including the communication within our grooming department and do appreciate your valuable feedback. We hope that Honey is feeling better and do hope to have the opportunity to see you both again in the future.
I recently boarded our family dog at Wag Hotel. This was our sweet Yorkie's first time being boarded. Our family and sweet Ace had anxiety over the thought of being separated from him. Ace is an indoor dog that has not been socialized with other dogs. Wag Hotel came highly recommended so we decided to give them a try. Hands down, from the moment I walked through the door the staff made our first experience beyond comfortable. Staff; Nikki, Nicole, Katie, and most of all Tyler were FANTASTIC. I toured the facility, was acco... read more
Business response:
Thank you so much for your kind review! The team really loved having Ace stay with us, we appreciate your feedback and recognition of the staff that cared for Ace. We thank you for trusting us to care for Ace while you were away. We cannot wait to snuggle him again soon!
Harry and I want to recognize Brianna as an excellent Groomer! Harry has come to see her 3 times now for his Grooming needs. He's the cutest Havanese and Briana makes him look even cuter!! As a pup new to Grooming, Brianna has welcomed Harry and does everything she can to make him comfortable and enjoy his Grooming experience. She communicates with me before and after each grooming. Harry and I would highly recommend Brianna for all your grooming needs!!!
I would like to recognize Nicole at wag hotels she is absolutely amazing and a joy. I called today to follow up on a situation for my pets last stay. she remembered who I was and it was at least three weeks ago, was able to help me in more ways than one . she is an asset to wags and because of her I give them five stars Nicole is absolutely a star.
Business response:
Thank you Anita for your compliments! We love Nicole too! We appreciate you taking the time to write us a review and look forward to serving you and your fur babies in the future.
Wag is a great place. All my dogs tails wag when we pull into Wag and they get excited. I've been taking my dogs here for boarding and I take my sons German Shepherd here for grooming and boarding while her dad is busy with his job. I recently took my sons dog here for training. It was a great experience and very informative. Jessica is an awesome trainer. I will take my sons dog again for more classes soon again with Jessica.
Business response:
Hello Patti, I'm so happy you got to use our grooming services as well as our boarding services. We are 24 hours making drop off and pick up for our boarding easy, stress free and convenient. You can call us at any time to check on your pet or add additional services like our grooming and bathing services. We think our team is amazing but thank you for the review and letting us know you feel the same.
I have been using the Wag for boarding almost 10 years now. My Angus always came home healthy and happy. The last year of his life he was on a special diet and took medicine - the staff at Wag did a great job making sure he got everything he needed including lots of buddy time. He crossed over the rainbow bridge in November so new puppy Miss Paisley joined our family. I had never tried the day care but thought it would be great for high energy Paisley. Best decision ever!!!! I try to take her one to two times a week... read more
Frequently asked questions about Wag Hotels - West Sacramento
How is Wag Hotels - West Sacramento rated?
Wag Hotels - West Sacramento has a 4.4 star rating with 1,245 reviews.
When is Wag Hotels - West Sacramento open?
Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.