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Wag Hotels - West Sacramento

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs. 

Location details

1759 Enterprise Blvd, West Sacramento, CA, 95691, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.9835 reviews
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Katrina F.'s profile image
Katrina F. 
rating
4 years ago

I have nothing but great things to say about this place. We adopted Pilot during quarantine so we didn't really get the opportunity to see how well he socializes with other dogs. I brought him here for day care a few times and Pilot absolutely loves it and he has the best time. I love how they have cameras so I am able to see how well he plays with other dogs. We also boarded him for 3 days (which I was so nervous) and he did great. The staff is also so pleasant and easy to deal with. I will definitely be bringing my dog bac... read more

Business response:

Hello K.A. We loved getting to know Pilot, he was such a sweet boy. We also have cameras in our suites! They have All Day Play included in the price. Thank you for taking the time to leave this review and we hope to see you and Pilot again soon. 

K. F.'s profile image
K. F. 
rating
4 years ago

I have nothing but great things to say about this place. We adopted Pilot during quarantine so we didn't really get the opportunity to see how well he socializes with other dogs. I brought him here for day care a few times and Pilot absolutely loves it and he has the best time. I love how they have cameras so I am able to see how well he plays with other dogs. We also boarded him for 3 days (which I was so nervous) and he did great. The staff is also so pleasant and easy to deal with. I will definitely be bringing my dog bac... read more

Business response:

Hello K.A. We loved getting to know Pilot, he was such a sweet boy. We also have cameras in our suites! They have All Day Play included in the price. Thank you for taking the time to leave this review and we hope to see you and Pilot again soon. 

Stef A.'s profile image
Stef A. 
rating
4 years ago

I was referred to Wags Hotel because of the friendly staff and pet loving atmosphere. They have an indoor driveway for easy access in and out of the lobby. Don't forget to wear a maskThe lobby features a little boutique with a window to the grooming room. My big boy Sampson was happy with the energy and atmosphere. When I picked him up we grabbed treats, doggy bags and a toy from the boutique. Sam is 110 lbs lap dog he's not use to being in a crate. Next time I will inquire about a playdate after the wash to avoid the crat... read more

Business response:

Hello Stef, Thank you for taking the time to leave this review, we having our bathing services everyday as well as our All Day Play. You can always have your doggy have their bathing service and then play all day or the other way around! 

Lorie S.'s profile image
Lorie S. 
rating
4 years ago

We love Wags! Mikki is an awesome groomer. After months of a COVID hair grow out my dog was looking like a hot mess! I showed Mikki a picture of the cut I wanted and when I picked my girl up, it was perfect!!!!! She was back looking like the pretty pup she is! The entire staff is extremely polite and professional. You can tell they all love animals and take pride in the care they provide. Wags is the only place I will take my sweet pup to! 

Business response:

Hello Lorie, All of our grooming and bathing team is amazing! The staff works very hard to make sure each guest has the best time that they can even when getting bathing and grooming services. 

Karen M.'s profile image
Karen M. 
rating
4 years ago

First time using Wag Hotels! Looove how you do everything online. You make a profile on their website with your pet's info and you also book online. They also have multiple locations. Wish they would expand to Las Vegas! It was our first time coming here, the guy at the front desk recommended day care for my 3 year old dog instead of the one-on-one which I was fine with since it was our first time here. I love how you just go on their website and watch the doggy cam to check-up on your pet. They were soooo patient with Cra... read more

Business response:

Hello Karen, We loved having Crayon with us, he is a little shy but did enjoy being with the other doggy's. Our top priority is making sure each guest is safe and having a good time. 

Maureen D.'s profile image
Maureen D. 
rating
4 years ago

My 8 month labradoodle Maple loves it here! She goes to all day play twice a week, and has even boarded once. All of the staff are professional and loving. I feel very comfortable leaving her here, especially during the pandemic. She is always excited to go back! Thank you! 

Business response:

Hello Maureen, We love when Maple comes to see us, I know she loves it too. We look forward to having her back soon so she can play with her friends! 

Elizabeth W.'s profile image
Elizabeth W. 
rating
5 years ago

I brought my dog for all-day play and it was a pretty smooth experience. I did realize at one point I was looking at the wrong dog on the camera though. I was waiting for my dog to be brought out to me when I picked him up. I was astonished when my dog appeared at the door but I was staring at him on the camera. I looked back later and realized there was a dog I probably confused with my dog a couple times today. We'll blame the cameras because I couldn't believe I wasn't watching my baby My dog is the one on the right cir... read more

Business response:

Hello Elizabeth, We loved getting to meet you and Max! He was such a sweet boy and did enjoy meeting all his new friends, I hope we get to see both of you very soon. 

Elle S.'s profile image
Elle S. 
rating
5 years ago

I travel very often for work and have purchased the hotel stay package twice now for my cat, Anaís. What I love about this Location is that they are open 24 hours. I often land very late in the evening and I always go straight to the hotel to pick up my furbaby even in the middle of the night. The staff is very caring and they always provide me with detailed updates of my furbaby whenever I call to check in on her. I wish they would add a camera in the cattery so I could see what my baby is up to while I'm away. My furbaby l... read more

Business response:

Hello Elle, Anais is the sweetest girl, we love seeing her! We are 24 hours so you can drop off and pick up anytime as well as calling us whenever you need to. Thank you for taking the time to leave this review and we can't wait to see you both again soon. 

Jenna D.'s profile image
Jenna D. 
rating
5 years ago

This review is SOLELY for the All day Play service. I've placed my dog in daycare three times now. I waited until today to write the review since I was unsure if what I was seeing is a one time occurrence or if it happens regularly. When I dropped him off today, he hesitated to go with the staff and tried to follow me back out; it was obvious he didn't want to be there which I thought was a bit concerning. So for that reason, I decided I'm going to observe closely the interaction between the dogs and watch how staff handles... read more

Business response:

Hello Jenna, We want all our guests to have fun when they come to see us, we do value the safety of our guests too. I do appreciate the feedback you provided but I would like to discuss this further when you get the chance. Please call us at 888-924-5463 at your convenience. 

Frequently asked questions about Wag Hotels - West Sacramento

How is Wag Hotels - West Sacramento rated?

Wag Hotels - West Sacramento has a 4.9 star rating with 835 reviews. 

When is Wag Hotels - West Sacramento open?

Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.