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West Hills Animal Hospital
- Veterinarians
- West Hills, CA
About this business
Location details
6402 Platt Avenue, West Hills, CA, 91307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have not had a pet in 15 years. I adopted an older dog from the shelter and I knew this place my reputation and was also attracted by its convenient location. I was very pleasantly surprised the friendliness and professionalism of the technicians, receptionist and the veterinarian. My dog likes them all too. I am confident my dog will receive a high level of care there.
Very attentive staff and Vet Chrystal was very helpful and friendly. I felt very comfortable when they greeted us and tried to help us lower bill by removing things that weren't a must must, only reason for four stars is I hoped they would negotiate a lower amount but they said it was corporate and couldn't change prices based on cash offers. But in the end this will be our permanent Vet since they really do care. P.s Ginger & Bean say thanks guys!
I took my puppy here for vaccinations. The staff are very friendly and definitely like animals. They took very good care of both me and our puppy. Not only were they very patient, but very accommodating to the needs of our puppy. I would go here more often, but they are a little on the pricey side. The area is nice, right next to my house. The entire staff are supermodel beautiful and FRIENDLY! What an oxymoron huh. I guess you get what you pay for. If I had more money I would go here more often. These people are for sure a... read more
Business response:
Hi Eddie, thank you for sharing your feedback of our hospital! We are committed to providing the highest quality of veterinary care and service to help our furry friends live long and healthy lives. We appreciate your wonderful feedback regarding our staff and are glad to hear that everyone was so helpful to you and your puppy. Unfortunately, veterinary care and pet medicine can be costly, but we are confident that your pet will be treated with state-of-the-art equipment, leading medicine, and a knowledgeable doctor, so th... read more
After many, many years of wonderful care for our 2 labs, I feel compelled to write my first Yelp review. Dr. Lawson, Dr. Moussa and staff are incredibly kind, have prescribed the right care - especially as our dogs were aging - and compassionately were there until the end of their full lives. I am extremely grateful to the sensitive, competent and animal-loving team at West Hills Animal Hospital, and cannot recommend them highly enough.
Business response:
Hi Lisa, thank you for sharing your experiences with our hospital on Yelp! We are honored to have been trusted with the care of your dogs and consider them a part of our family. Losing a pet is never easy, but we are glad to hear that we were able to provide some compassion and support during that difficult process. On behalf of the entire staff, thank you for your kind words!
I just wanted to say Dr Moussa is Amazing and I wanted to Publicly Thank her for everything that she and her staff have done for Our Little Miracle Timber in taking such great care of him and getting him well again. They did an amazing job. Thanks for hugging me through the tears and reassuring me that Timber would be in good hands. He survived a Huge surgery at 15 1/2 to remove a large fatty tumor and his spleen to become like a puppy again. People just can't believe his age. He will be celebrating his 16th Birthday th... read more
Business response:
Hi Shannon, thank you for taking the time to review us on Yelp and for your thoughtful words! Working with Timber has been such a treat for us and we are glad that he is feeling great! It is truly an honor to have had you as a part of the WHAH family for over 12 years! Feel free to check out our Facebook page to receive hospital updates and stay connected! We also love to see what our friends are up to, so be sure to post some pictures of Timber! http://www.facebook.com/westhillsah
Quality is Ok but be really careful in monitoring what you're going to be charged. This office appears to be privately owned but it's part of a much larger organization where 'up-selling' is part of the game. In every experience taking our pets there, we were pressured into more services... For us, it's time to move on...
Business response:
Thank you for your feedback, Kevin. Unfortunately, veterinary care and pet medicine can be costly, but we are confident that your pet will be treated with high quality equipment, medicine, and a knowledgeable doctor, so that we can avoid future problems. Our doctors are also happy to recommend a less costly alternative, if available. In the future, we will be more sensitive to this issue and continue striving to provide the best possible service to our clients.
As a devoted animal lover, I would like to share my positive experience over the last 10 years with this excellent neighborhood animal hospital. I have always been extremely impressed with the time and patience both Dr. Lawson and Dr. Moussa extend at each appointment and the genuine care and guidance given to my 10 year lab mix. They make every effort to really get to know you and your pet and are extremely accommodating. The entire West Hills Animal hospital staff are warm, friendly and very knowledgeable. My doggy recent... read more
If you care about your pet, you would go directly to Dr. Moussa. I've trusted her with the health and care of my dog for nearly 2 years. I've recommended others to her, and will continue. Let's face it, we are all so busy to take time out of our daily lives in order to write a review. Typically we do it under two circumstances: 1. Really good treatment/services. 2. Really poor treatment/services. Dr. Moussa needs to be your pets veterinarian. I will continue to take my dog to her. He is happy and so am I!
Business response:
Thank you for taking the time to review us on Yelp! We are happy to hear that you had such a good experience with our clinic and staff. Be sure to check out our Facebook page for clinic info and new specials! http://www.facebook.com/#!/westhillsah
I can't begin to express how happy I have been for the past 5 years with the EXCELLENT care that my cat, Allie, has been receiving at West Hills Animal Hospital. Dr Moussa and Dr Lawson are EXCELLENT veterinarians... caring, compassionate, intelligent, and totally dedicated to the care of the animals that they treat. The office staff are very respectful, warm and caring. The veterinary technicians are very professional, caring, gentle, warm, and loving with the pets. My cat was recently diagnosed with congestive heart f... read more
Frequently asked questions about West Hills Animal Hospital
How is West Hills Animal Hospital rated?
West Hills Animal Hospital has a 4.4 star rating with 691 reviews.
When is West Hills Animal Hospital open?
West Hills Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.