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West Hills Animal Hospital

4.4

About this business

Location details

6402 Platt Avenue, West Hills, CA, 91307, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.4660 reviews
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Shannon G.'s profile image
Shannon G. 
rating
13 years ago

I just wanted to say Dr Moussa is Amazing and I wanted to Publicly Thank her for everything that she and her staff have done for Our Little Miracle Timber in taking such great care of him and getting him well again. They did an amazing job. Thanks for hugging me through the tears and reassuring me that Timber would be in good hands. He survived a Huge surgery at 15 1/2 to remove a large fatty tumor and his spleen to become like a puppy again. People just can't believe his age. He will be celebrating his 16th Birthday th... read more

Business response:

Hi Shannon, thank you for taking the time to review us on Yelp and for your thoughtful words! Working with Timber has been such a treat for us and we are glad that he is feeling great! It is truly an honor to have had you as a part of the WHAH family for over 12 years! Feel free to check out our Facebook page to receive hospital updates and stay connected! We also love to see what our friends are up to, so be sure to post some pictures of Timber! http://www.facebook.com/westhillsah 

Kevin C.'s profile image
Kevin C. 
rating
13 years ago

Quality is Ok but be really careful in monitoring what you're going to be charged. This office appears to be privately owned but it's part of a much larger organization where 'up-selling' is part of the game. In every experience taking our pets there, we were pressured into more services... For us, it's time to move on... 

Business response:

Thank you for your feedback, Kevin. Unfortunately, veterinary care and pet medicine can be costly, but we are confident that your pet will be treated with high quality equipment, medicine, and a knowledgeable doctor, so that we can avoid future problems. Our doctors are also happy to recommend a less costly alternative, if available. In the future, we will be more sensitive to this issue and continue striving to provide the best possible service to our clients. 

Roman P.'s profile image
Roman P. 
rating
13 years ago

As a devoted animal lover, I would like to share my positive experience over the last 10 years with this excellent neighborhood animal hospital. I have always been extremely impressed with the time and patience both Dr. Lawson and Dr. Moussa extend at each appointment and the genuine care and guidance given to my 10 year lab mix. They make every effort to really get to know you and your pet and are extremely accommodating. The entire West Hills Animal hospital staff are warm, friendly and very knowledgeable. My doggy recent... read more

Mikhail Law Group A.'s profile image
Mikhail Law Group A. 
rating
14 years ago

If you care about your pet, you would go directly to Dr. Moussa. I've trusted her with the health and care of my dog for nearly 2 years. I've recommended others to her, and will continue. Let's face it, we are all so busy to take time out of our daily lives in order to write a review. Typically we do it under two circumstances: 1. Really good treatment/services. 2. Really poor treatment/services. Dr. Moussa needs to be your pets veterinarian. I will continue to take my dog to her. He is happy and so am I! 

Business response:

Thank you for taking the time to review us on Yelp! We are happy to hear that you had such a good experience with our clinic and staff. Be sure to check out our Facebook page for clinic info and new specials! http://www.facebook.com/#!/westhillsah 

Cathy P.'s profile image
Cathy P. 
rating
14 years ago

I can't begin to express how happy I have been for the past 5 years with the EXCELLENT care that my cat, Allie, has been receiving at West Hills Animal Hospital. Dr Moussa and Dr Lawson are EXCELLENT veterinarians... caring, compassionate, intelligent, and totally dedicated to the care of the animals that they treat. The office staff are very respectful, warm and caring. The veterinary technicians are very professional, caring, gentle, warm, and loving with the pets. My cat was recently diagnosed with congestive heart f... read more

Shirley B.'s profile image
Shirley B. 
rating
14 years ago

Excellent service, detailed information, caring attitude, worked out an excellent payment plan for us! I can't say enough positive things about my experience at West Hills Animal Hospital, their caring staff and dedicated doctors. I came in for the first time under the most challenging circumstances. My Chihuahua, "Foxy" (1 year old) mysteriously started to vomit and then passed out. I drove to West Hills Animal Hospital because it was closer than my vets office hoping they would see her immediately. I ran in with Foxy wi... read more

Su D.'s profile image
Su D. 
rating
14 years ago

I have had 4 dogs under the care of Dr. Lawson and West Hills Animal Hospital for the last 18 years. I wouldn't THINK of going anywhere else. If you're shopping for a Veterinarian by price, you shouldn't have a pet. What you look for in a Vet, is: "Will they be there, and accomodate me, in a time of need?" "Will they explain in detail, and make sure I understand my treatment options, yet leave the ultimate decision to me, without feeling swayed?" "Will they in fact have different options to choose from in a given situation... read more

Business response:

Thank you for taking the time to review us on Yelp! We are happy to hear that you that you think so highly of us. Your pets are part of the West Hills family and we have enjoyed seeing them over the years! For clinic info and specials check out our Facebook page: http://www.facebook.com/pages/West-Hills-Animal-Hospital/157701874252572 

John E.'s profile image
John E. 
rating
8 months ago

Pet Owners Beware: A Costly Experience at West Hills Animal Hospital Same dog, same day--two very different veterinary experiences. I initially took my dog to West Hills Animal Hospital, where I paid $328 for an X-ray. They then recommended an additional $480 for a radiologist to read the X-ray. However, when I received the treatment plan, the cost listed was $376--contradicting what I was told verbally. West Hills Treatment Plan: $1,480-$1,708 * $325 for an X-ray (reasonable for a dog showing signs of bloating). * $1,3... read more

Business response:

We appreciate you sharing your experience. We trust your pet received the necessary care. Please give us a call at 818-888-8111. 

Dolores A.'s profile image
Dolores A. 
rating
10 months ago

I was told after two and a half year that my dog died of heart failure that I still owed 550.00 for what they did to the dog back then When the dog got sick they just sent me to the hospital didn't even saw it for a minute They said it was part of a treatment I never paid for when you can't come out of the clinic without paying the last cent I told them I would pay to avoid issues but I feel like I was ripped off I'm tired of walking g out of that place owing so much money I'm done with them 

Business response:

We apologize for any inconvenience caused by the situation with your dog. Please feel free to reach out to us at (818) 888-8111 to discuss this matter further. 

Frequently asked questions about West Hills Animal Hospital

How is West Hills Animal Hospital rated?

West Hills Animal Hospital has a 4.4 star rating with 660 reviews. 

When is West Hills Animal Hospital open?

West Hills Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.