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West Hills Animal Hospital
- Veterinarians
- West Hills, CA
About this business
Location details
6402 Platt Avenue, West Hills, CA, 91307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The staff (JP & Rachelle) are awesome. Went in there to have our 2 senior dogs get a nail trim and they did a awesome job. We started talking about pain meds for one of our dogs and was advise to keep him on his meds & maybe try some Holistic ways too. Rachelle was extremely helpful with this. Just a great place to go to and they are 5 minutes from our house.
Business response:
Hi Dana, thank you for your kind review. We are committed to promoting responsible pet ownership through preventive health care and by offering health-related educational opportunities to our clients. Everyone at WHAH enjoys having you as a client, and we look forward to seeing you all again soon!
I can't say enough good about the professional, kind care "our cat" recently received at West Hills Animal Hospital. A feral cat accidentally got into some diesel fuel at our shop, covering her legs and belly. They got her in immediately, put her under, bathed and shaved her, gave us medication and clear instructions on how to care for her, scheduled a follow up appointment, even called the next day to check to see how she is doing. We now have an office kitty and have quickly become attached.
Business response:
Thank you for sharing your positive experience, Joanne! We are delighted to hear we were able to treat your new office kitty effectively and efficiently. Our veterinarians and the rest of the staff greatly appreciate your encouraging words and hope to continue providing the best possible care for your furry loved ones.
Dr Girard and Dr Lawson are my heroes! Your team is credited for asking us the right questions when we called about Sally. Your front desk urged us to get her in immediately when she suspected she might have a deadly condition called bloat... And when we got her there you acted immediately. Thank you for saving her life. You cleared your schedule to perform emergency surgery and because of you she us alive today. I'm so grateful to have my healthy dog back and I still just can't believe that I could have lost her. You are t... read more
Business response:
Thank you for your wonderful review, Karen! We are delighted to hear we were able to treat Sally and that she is doing well! Dr. Girard, Dr. Lawson, and the entire team greatly appreciate your kind words and thank you for trusting us with Sally's care.
The team at West Hills Animal Hospital truly shined yesterday. Our dog was not feeling well so we called to make an appointment. Instead of giving us a time and hanging up they asked several questions. We were immediately advised to bring our dog in as she may have a life threatening condition. We brought her in and after a thorough examination they confirmed that she had a medical emergency. Within minutes we reviewed our options and had her admitted for surgery. Drs. Girard, Lawson, and the rest of the staff saved our do... read more
Business response:
Thank you for your encouraging review, Adam. Our veterinarians and staff greatly appreciate your kind words and thank you for recommending us to your family and friends. We look forward to keeping your furry friends happy and healthy for many more years to come!
This was my first visit and I was impressed from the moment I walked through the door. The staff was very friendly and knowledgeable. I love Dr Hengst. She was so soft and loving to my dog. She could tell that my dog was nervous , she just sat down and talked to her. She examined her while our dog sat next to us. Dr. Hengst is so compassionate and kind. I would recommend West Hills Animal Hospital to everyone
Business response:
Thank you for sharing your experience, Lynne. We are delighted to hear you enjoyed a positive experience with our hospital and staff. Our number one priority is to provide you and your furry friend with the best possible care in a loving and stress-free environment. On behalf of Dr. Hengst and the entire staff, thank you for trusting us with your furry friend's care and we hope to see you both again soon!
One of my 3 dogs had been sneezing and coughing and I had to bring her in 2 days before Thanksgiving. She seemed very ill and I didn't want to have to do emergency someplace. Fairly new to the West Hills neighborhood (from Chatsworth), I remembered that a neighbor told me she takes her dogs here. Not knowing if what my dog had was some horrible, contagious condition, the receptionist told me to bring her around the side door so she wouldn't get any other pets ill if what she had was contagious (she was NOT contagious bu... read more
Business response:
We greatly appreciate your encouraging words and thank you for your review! The qualities you described are things we strive for on a daily basis, so it is a great compliment that we are fulfilling these traits. We work hard to maintain a clean and comfortable environment for all our clients and are happy to hear you noticed. On behalf of Dr. Hengst and the entire team, thank you for trusting us with your fur baby's care!
Exceptional customer experience, clean well-thought out seating areas and compassionate staff. I did a lot of research and relied on Yelp reviews before I chose this particular vet. I was very satisfied and gained a lot of comfort in the doctor's expertise and the staff. I'm a highly discerning and particular customer and willing to berate as well as compliment, and this facility was truly a great experience...and my pet came home in great shape after being under anesthesia! Gut-wrenching to leave my pet with strangers, ... read more
Business response:
Thank you for your kind review, Joe! We are delighted to hear you have enjoyed your experience with our hospital and staff and are happy to know you and your pet were comfortable while in our care. The entire staff at West Hills Animal Hospital thank you for trusting us with the care of your pet companion and look forward to seeing you all again soon!
We've had two of our dogs receive top notch care from the team at this facility. I can't say enough about Dr. Girards. Her expertise saved our current dog's life, when our pet decided to eat nearly an entire bottle of another dog's medication and became desperately ill. Dr. Girards compassion and skill were SO appreciated as we walked through having to make important decisions that day. After the crisis had passed, Dr. Girards followed up with us making sure that our dog was feeling well and took proactive steps later on... read more
The West Hills Animal deserves the highest rating as a well-run animal hospital! The staff is outstanding, efficient, and emotionally supportive. I called the hospital right before closing yesterday. I told JP my concerns about my dog Sammy. He immediately consulted with Dr. Lawson and the told me how to handle Sammy until they could see him the next day. Later that evening Dr. Lawson called me to check on Sammy. When I brought Sammy in next day, the staff greeted me warmly and Sammy started wagging his tail even though he... read more
Business response:
Thank you for your kind and encouraging review, Nancy! We are glad to hear we were able to treat Sammy and that he is doing well! The qualities you described are things we strive to achieve on a daily basis, so it is a great compliment that we are fulfilling these traits. Dr. Lawson and the entire staff thank you for trusting us with Sammy's care and look forward to seeing you again soon!
Frequently asked questions about West Hills Animal Hospital
How is West Hills Animal Hospital rated?
West Hills Animal Hospital has a 4.4 star rating with 698 reviews.
When is West Hills Animal Hospital open?
West Hills Animal Hospital is open now. It will close at 6:00 p.m.