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West Hills Animal Hospital
- Veterinarians
- West Hills, CA
About this business
Location details
6402 Platt Avenue, West Hills, CA, 91307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My cat Stella was very ill with a respiratory infection. I feared she was getting worse and I have 2 small kittens that I did not want to get sick. I called several Woodland Hills vets and upon explaining the situation they would not give me an appointment for 5 days or more. I called Paws and Claws as I have heard positive feedback about their clinic. No appointments available and $300 for mobile vet visit in a week!!! West Hills Animal Hospital gave me an emergency appoint. Dr. Torres was competent and compassionate. The ... read more
WHAT A WONDERFUL ANIMAL HOSPITAL!!! I am soooo happy I tried them out this morning. I usually go to a different clinic in the area, but this morning I woke up and found tick on my dog so I called West Hills Animal Hospital and they told me to come on in. It was my first time here and the experience surpassed all of my expectations. Dr Hengst, Lauren, and the woman at the front desk (did not grab her name) were all sooooo kind and answered all of my questions, gave me excellent guidance and even sent me home with some goodi... read more
We made a switch from our previous vet (who I also love) due to their flexible scheduling, and their proximity to work and I could NOT be happier. I mean, Bowie actually PULLS to go IN to the vet office. Weird, right? For one, they were able to diagnose a tricky paw pad problem on our dog Bowie - we'd seen 3 vets, including a specialist, about the problem, and no one before Dr. Gerards took the time to get to the root of the problem - she'd even read Bowie's extensive history before we came in (and it was a last minute appt... read more
My husband and I have been taking our dogs here for 15+ years. The doctors and staff here all know our two pits and give them the best possible care. We usually see Dr. Gerards or Dr. Lawson and both are amazing. I cannot say enough kind things about the staff here, because they are so great with our dogs and give them the best care. From emergency surgeries to ear cleanings they have done it all and have always worked with us. I would highly recommend them!!
My dog was bit by another dog at dog park. Called two other vets and this was the one who said come in right away! The other two vets: 1 said completely booked, make appt tomorrow. The other vet squeezed me in 1-2 hours later. As you can imagine, my pup was attacked and bleeding so I needed to see a vet ASAP. Again West Hills Animal Clinic took me in right away, they said come right now. Dr Stephanie Hengst was the vet. She was sympathetic, friendly, kind, professional, knowledgeable, patient, asked if there were any ques... read more
I just say 3 stars because I have been a bit unsettled by the handling of my senior PomChi. She was examined the first time and while they were thorough, she came out limping and unable to walk properly on her back legs because they pulled too hard! Maybe I should have stopped going at that point but they are close to my home and I thought it might have just been her being a bit old. But by the third exam I just stayed in the room when they checked her. The doctor is friendly enough and the staff is fine but prices also a... read more
Business response:
Thank you for sharing your experience with us, Cindy! We loved meeting you and your pup and look forward to seeing you again!
I cant speak for everyone at West Hills Animal Hospital. In my opinion Dr. Gerards is the best. She truly cars about your pet (four legged family member). She insist on providing great care, while keeping her eye on the overall treatment cost. She is surrounded by a supportive, knowledgeable, and truly caring staff. Our pets are comfortable the minute we park the car, always eager to go inside. Not always the case with some animal hospital / office experiences in the past. When our pets are happy we are happy.
As I read through some of the other reviews, most negative ones are from people who feel that this vet is expensive. Granted, pet ownership is not inexpensive and there are probably less expensive places, BUT you would be hard pressed to find another vet clinic that cares about your pet like the doctors here. Completely out of left field our 11 year old havanese started to have problems with her food, or so we thought. After a week of trying other foods and the dog still not happy, we brought her in to see Dr Hengst. Af... read more
My parents and I have been taking our dogs here for years. Recently my parents brought our border collie in because she was chewing up her legs a lot. This is an on going condition which our dog has been seen here before for. (In the summer time she lays in the bushes and her hind legs her itchy. Usually they give us a medicated shampoo). This time the vets said she had severe flea bites. My dad had the groomer over the next morning and she didn't see any flea bites, eggs or fleas. It's odd that the vet couldn't properly dia... read more
Frequently asked questions about West Hills Animal Hospital
How is West Hills Animal Hospital rated?
West Hills Animal Hospital has a 4.4 star rating with 688 reviews.
When is West Hills Animal Hospital open?
West Hills Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.