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West Hills Animal Hospital

4.4

About this business

Location details

6402 Platt Avenue, West Hills, CA, 91307, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.4623 reviews
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Sara G.'s profile image
Sara G. 
rating
7 years ago

My husband and I have been taking our dogs here for 15+ years. The doctors and staff here all know our two pits and give them the best possible care. We usually see Dr. Gerards or Dr. Lawson and both are amazing. I cannot say enough kind things about the staff here, because they are so great with our dogs and give them the best care. From emergency surgeries to ear cleanings they have done it all and have always worked with us. I would highly recommend them!! 

Youdont K.'s profile image
Youdont K. 
rating
7 years ago

My dog was bit by another dog at dog park. Called two other vets and this was the one who said come in right away! The other two vets: 1 said completely booked, make appt tomorrow. The other vet squeezed me in 1-2 hours later. As you can imagine, my pup was attacked and bleeding so I needed to see a vet ASAP. Again West Hills Animal Clinic took me in right away, they said come right now. Dr Stephanie Hengst was the vet. She was sympathetic, friendly, kind, professional, knowledgeable, patient, asked if there were any ques... read more

Cindy Y A.'s profile image
Cindy Y A. 
rating
7 years ago

I just say 3 stars because I have been a bit unsettled by the handling of my senior PomChi. She was examined the first time and while they were thorough, she came out limping and unable to walk properly on her back legs because they pulled too hard! Maybe I should have stopped going at that point but they are close to my home and I thought it might have just been her being a bit old. But by the third exam I just stayed in the room when they checked her. The doctor is friendly enough and the staff is fine but prices also a... read more

Business response:

Thank you for sharing your experience with us, Cindy! We loved meeting you and your pup and look forward to seeing you again! 

Donald P.'s profile image
Donald P. 
rating
8 years ago

I cant speak for everyone at West Hills Animal Hospital. In my opinion Dr. Gerards is the best. She truly cars about your pet (four legged family member). She insist on providing great care, while keeping her eye on the overall treatment cost. She is surrounded by a supportive, knowledgeable, and truly caring staff. Our pets are comfortable the minute we park the car, always eager to go inside. Not always the case with some animal hospital / office experiences in the past. When our pets are happy we are happy. 

Jeff S.'s profile image
Jeff S. 
rating
8 years ago

As I read through some of the other reviews, most negative ones are from people who feel that this vet is expensive. Granted, pet ownership is not inexpensive and there are probably less expensive places, BUT you would be hard pressed to find another vet clinic that cares about your pet like the doctors here. Completely out of left field our 11 year old havanese started to have problems with her food, or so we thought. After a week of trying other foods and the dog still not happy, we brought her in to see Dr Hengst. Af... read more

Crystal C.'s profile image
Crystal C. 
rating
8 years ago

My parents and I have been taking our dogs here for years. Recently my parents brought our border collie in because she was chewing up her legs a lot. This is an on going condition which our dog has been seen here before for. (In the summer time she lays in the bushes and her hind legs her itchy. Usually they give us a medicated shampoo). This time the vets said she had severe flea bites. My dad had the groomer over the next morning and she didn't see any flea bites, eggs or fleas. It's odd that the vet couldn't properly dia... read more

M E.'s profile image
M E. 
rating
8 years ago

Dr. Gerards is the BEST! She's cared for both our dog and cat. She's knowledgeable and very compassionate. We drive from Simi Valley just to have her treat our animals. I highly recommend this clinic! 

Lulu E.'s profile image
Lulu E. 
rating
8 years ago

Dr. Gerards is the BEST! She's cared for both our dog and cat. She's knowledgeable and very compassionate. We drive from Simi Valley just to have her treat our animals. I highly recommend this clinic! 

Lauren M.'s profile image
Lauren M. 
rating
8 years ago

I really appreciate that the doctor did not try to rush me out of the office and took the time to answer questions about my dog. 

Frequently asked questions about West Hills Animal Hospital

How is West Hills Animal Hospital rated?

West Hills Animal Hospital has a 4.4 star rating with 623 reviews. 

When is West Hills Animal Hospital open?

West Hills Animal Hospital is closed now. It will open on Monday at 7:00 a.m.