West Hills Animal Hospital

Cindy Y A. 

on Yelp

7 years ago

I just say 3 stars because I have been a bit unsettled by the handling of my senior PomChi. She was examined the first time and while they were thorough, she came out limping and unable to walk properly on her back legs because they pulled too hard! Maybe I should have stopped going at that point but they are close to my home and I thought it might have just been her being a bit old. But by the third exam I just stayed in the room when they checked her. The doctor is friendly enough and the staff is fine but prices also a... read more

Donald P. 

on Yelp

8 years ago

I cant speak for everyone at West Hills Animal Hospital. In my opinion Dr. Gerards is the best. She truly cars about your pet (four legged family member). She insist on providing great care, while keeping her eye on the overall treatment cost. She is surrounded by a supportive, knowledgeable, and truly caring staff. Our pets are comfortable the minute we park the car, always eager to go inside. Not always the case with some animal hospital / office experiences in the past. When our pets are happy we are happy. 

Jeff S. 

on Yelp

8 years ago

As I read through some of the other reviews, most negative ones are from people who feel that this vet is expensive. Granted, pet ownership is not inexpensive and there are probably less expensive places, BUT you would be hard pressed to find another vet clinic that cares about your pet like the doctors here. Completely out of left field our 11 year old havanese started to have problems with her food, or so we thought. After a week of trying other foods and the dog still not happy, we brought her in to see Dr Hengst. Af... read more

Crystal C. 

on Yelp

8 years ago

My parents and I have been taking our dogs here for years. Recently my parents brought our border collie in because she was chewing up her legs a lot. This is an on going condition which our dog has been seen here before for. (In the summer time she lays in the bushes and her hind legs her itchy. Usually they give us a medicated shampoo). This time the vets said she had severe flea bites. My dad had the groomer over the next morning and she didn't see any flea bites, eggs or fleas. It's odd that the vet couldn't properly dia... read more

M E. 

on Yelp

8 years ago

Dr. Gerards is the BEST! She's cared for both our dog and cat. She's knowledgeable and very compassionate. We drive from Simi Valley just to have her treat our animals. I highly recommend this clinic! 

Lulu E. 

on Yelp

8 years ago

Dr. Gerards is the BEST! She's cared for both our dog and cat. She's knowledgeable and very compassionate. We drive from Simi Valley just to have her treat our animals. I highly recommend this clinic! 

Lauren M. 

on Yelp

8 years ago

I really appreciate that the doctor did not try to rush me out of the office and took the time to answer questions about my dog. 

Dorene W. 

on Yelp

8 years ago

Anytime we bring our two cats in, they receive kind and professional care. Anytime we have questions, someone on the staff is always available to give us clear answers. It's obvious that animals that come through their doors are given loving care. 

Jarin L. 

on Yelp

8 years ago

Their care for animals is genuine and have great staff however, the minute you step foot in the exam room, you are bombarded with products, sales, and of course the payment packages. They hound you with expensive heart worm medication, and many more products. Other than that, the service is quick and good!