This profile has been claimed by the business owner or representative.
West Hills Animal Hospital
- Veterinarians
- West Hills, CA
About this business
Location details
6402 Platt Avenue, West Hills, CA, 91307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Took my puppy Jaxx who wasn't feeling too well here. They took my puppy in and were so wonderful with him and me. So happy I brought our new rescue here. They took care of him, explained everything they were going to do for him, and I felt they truly cared about my poor puppy. He's feeling better now. They even gave him a little toe nail trim after his treatment. Thank you Dr. Hengst, Laura and the rest of the staff. We will definitely be back for Jaxx's checkups.
So i've been here twice for my boy Max, (German Shepherd) and i must say the customer service is top notch.. everyone is very helpful and super nice. I've only been to this vet clinic so I don't have much to compare to, however it does seem a little on the pricier side. I do see a lot of reviews that reflect that same opinion, and they respond saying that the quality service you're receiving comes at a premium. I do agree that the service is premium, so if anyone just wants to take their pet to the vet and want to get the... read more
Business response:
Thank you for your kind review, David! We are delighted to hear that you have had such a positive experience with our hospital so far and that you find the service and care to be high quality. As animal lovers and pet owners ourselves, we know how important Max is to you and it is our main goal to help him live a happy and healthy life. Our doctors and staff thank you for trusting us with Max's care and are excited to welcome you to the WHAH family!
Dr. Lawson and staff are the best! The team there is always cheery and all of our appointments run pretty much on schedule, unlike human doctor's visits. They really love animals and take the time with you to answer all your questions. So glad we found a local vet that we will go to for years to come.
Business response:
Hi Jim! Thank you for taking the time to share your experience with us. As pet lovers and owners ourselves, we understand how important it is for your animals to receive compassionate care, and we treat your pets as we would our very own. Our doctors strive to keep you as informed as possible through every step, so that you never have to worry about your furry loved one. Dr. Lawson and the rest of the staff at West Hills Animal Hospital thank you for your kind words and we look forward to caring for your pets for many health... read more
The staff (JP & Rachelle) are awesome. Went in there to have our 2 senior dogs get a nail trim and they did a awesome job. We started talking about pain meds for one of our dogs and was advise to keep him on his meds & maybe try some Holistic ways too. Rachelle was extremely helpful with this. Just a great place to go to and they are 5 minutes from our house.
Business response:
Hi Dana, thank you for your kind review. We are committed to promoting responsible pet ownership through preventive health care and by offering health-related educational opportunities to our clients. Everyone at WHAH enjoys having you as a client, and we look forward to seeing you all again soon!
I can't say enough good about the professional, kind care "our cat" recently received at West Hills Animal Hospital. A feral cat accidentally got into some diesel fuel at our shop, covering her legs and belly. They got her in immediately, put her under, bathed and shaved her, gave us medication and clear instructions on how to care for her, scheduled a follow up appointment, even called the next day to check to see how she is doing. We now have an office kitty and have quickly become attached.
Business response:
Thank you for sharing your positive experience, Joanne! We are delighted to hear we were able to treat your new office kitty effectively and efficiently. Our veterinarians and the rest of the staff greatly appreciate your encouraging words and hope to continue providing the best possible care for your furry loved ones.
Dr Girard and Dr Lawson are my heroes! Your team is credited for asking us the right questions when we called about Sally. Your front desk urged us to get her in immediately when she suspected she might have a deadly condition called bloat... And when we got her there you acted immediately. Thank you for saving her life. You cleared your schedule to perform emergency surgery and because of you she us alive today. I'm so grateful to have my healthy dog back and I still just can't believe that I could have lost her. You are t... read more
Business response:
Thank you for your wonderful review, Karen! We are delighted to hear we were able to treat Sally and that she is doing well! Dr. Girard, Dr. Lawson, and the entire team greatly appreciate your kind words and thank you for trusting us with Sally's care.
The team at West Hills Animal Hospital truly shined yesterday. Our dog was not feeling well so we called to make an appointment. Instead of giving us a time and hanging up they asked several questions. We were immediately advised to bring our dog in as she may have a life threatening condition. We brought her in and after a thorough examination they confirmed that she had a medical emergency. Within minutes we reviewed our options and had her admitted for surgery. Drs. Girard, Lawson, and the rest of the staff saved our do... read more
Business response:
Thank you for your encouraging review, Adam. Our veterinarians and staff greatly appreciate your kind words and thank you for recommending us to your family and friends. We look forward to keeping your furry friends happy and healthy for many more years to come!
This was my first visit and I was impressed from the moment I walked through the door. The staff was very friendly and knowledgeable. I love Dr Hengst. She was so soft and loving to my dog. She could tell that my dog was nervous , she just sat down and talked to her. She examined her while our dog sat next to us. Dr. Hengst is so compassionate and kind. I would recommend West Hills Animal Hospital to everyone
Business response:
Thank you for sharing your experience, Lynne. We are delighted to hear you enjoyed a positive experience with our hospital and staff. Our number one priority is to provide you and your furry friend with the best possible care in a loving and stress-free environment. On behalf of Dr. Hengst and the entire staff, thank you for trusting us with your furry friend's care and we hope to see you both again soon!
One of my 3 dogs had been sneezing and coughing and I had to bring her in 2 days before Thanksgiving. She seemed very ill and I didn't want to have to do emergency someplace. Fairly new to the West Hills neighborhood (from Chatsworth), I remembered that a neighbor told me she takes her dogs here. Not knowing if what my dog had was some horrible, contagious condition, the receptionist told me to bring her around the side door so she wouldn't get any other pets ill if what she had was contagious (she was NOT contagious bu... read more
Business response:
We greatly appreciate your encouraging words and thank you for your review! The qualities you described are things we strive for on a daily basis, so it is a great compliment that we are fulfilling these traits. We work hard to maintain a clean and comfortable environment for all our clients and are happy to hear you noticed. On behalf of Dr. Hengst and the entire team, thank you for trusting us with your fur baby's care!
Frequently asked questions about West Hills Animal Hospital
How is West Hills Animal Hospital rated?
West Hills Animal Hospital has a 4.4 star rating with 656 reviews.
When is West Hills Animal Hospital open?
West Hills Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.