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6402 Platt Avenue, West Hills, CA, 91307, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Both my dog and I had a great experience the other day when I brought him in for a check up. The front desk stuff and the tech were extremely friendly and helpful. Dr. Crystal Gerards was very thorough, attentive, and kind. She answered all my questions and made a few great suggestions. The very next day I got a follow up call from the doctor with my dog's test results and further recommendations. Thank you West Hills Animal Hospital and Dr. Gerards!
Multiple returns here clearly make this place 'stand-out of the pack'. We drive all the way over from Los Feliz to get the service. Jennifer has been the employee pack stand-out with a professional and caring attitude. She is engaged and clearly is enthusiastic about her work. This also applies to the rest of the staff of course.
Business response:
Thank you for your feedback on our hospital, Jake! We are happy you enjoyed your experience with our clinic and staff and would like to welcome you to the West Hills Animal Hospital family! Cost of treatment can sometimes vary from the original estimate, but we will always work with you and suggest alternative options, if available, to meet your budget. We look forward to seeing you and your new kitten soon!
We had a very positive experience at West Hills Animal Hospital. The front office and techs were great. We saw Dr. Gerard who seemed very knowledgeable and kind. Great care and follow up! Thank you West Hills Animal Hospital!
I have been going to West Hills Animal Hospital for a little over a year because I am fairly new to the area. I am extremely particular in the care that I give my dogs and will not just take them anyplace. This was not the first vet I went to in the area but it is certainly the last one I will use. I love it here. I have mainly used Dr. Lawson and she is incredibly competent and knowledgeable. I have had dogs all of my life so I know the difference between a good vet and a great one. Dr. Lawson is as good as they get.... read more
I have not had a pet in 15 years. I adopted an older dog from the shelter and I knew this place my reputation and was also attracted by its convenient location. I was very pleasantly surprised the friendliness and professionalism of the technicians, receptionist and the veterinarian. My dog likes them all too. I am confident my dog will receive a high level of care there.
Very attentive staff and Vet Chrystal was very helpful and friendly. I felt very comfortable when they greeted us and tried to help us lower bill by removing things that weren't a must must, only reason for four stars is I hoped they would negotiate a lower amount but they said it was corporate and couldn't change prices based on cash offers. But in the end this will be our permanent Vet since they really do care. P.s Ginger & Bean say thanks guys!
I took my puppy here for vaccinations. The staff are very friendly and definitely like animals. They took very good care of both me and our puppy. Not only were they very patient, but very accommodating to the needs of our puppy. I would go here more often, but they are a little on the pricey side. The area is nice, right next to my house. The entire staff are supermodel beautiful and FRIENDLY! What an oxymoron huh. I guess you get what you pay for. If I had more money I would go here more often. These people are for sure a... read more
Business response:
Hi Eddie, thank you for sharing your feedback of our hospital! We are committed to providing the highest quality of veterinary care and service to help our furry friends live long and healthy lives. We appreciate your wonderful feedback regarding our staff and are glad to hear that everyone was so helpful to you and your puppy. Unfortunately, veterinary care and pet medicine can be costly, but we are confident that your pet will be treated with state-of-the-art equipment, leading medicine, and a knowledgeable doctor, so th... read more
After many, many years of wonderful care for our 2 labs, I feel compelled to write my first Yelp review. Dr. Lawson, Dr. Moussa and staff are incredibly kind, have prescribed the right care - especially as our dogs were aging - and compassionately were there until the end of their full lives. I am extremely grateful to the sensitive, competent and animal-loving team at West Hills Animal Hospital, and cannot recommend them highly enough.
Business response:
Hi Lisa, thank you for sharing your experiences with our hospital on Yelp! We are honored to have been trusted with the care of your dogs and consider them a part of our family. Losing a pet is never easy, but we are glad to hear that we were able to provide some compassion and support during that difficult process. On behalf of the entire staff, thank you for your kind words!
I just wanted to say Dr Moussa is Amazing and I wanted to Publicly Thank her for everything that she and her staff have done for Our Little Miracle Timber in taking such great care of him and getting him well again. They did an amazing job. Thanks for hugging me through the tears and reassuring me that Timber would be in good hands. He survived a Huge surgery at 15 1/2 to remove a large fatty tumor and his spleen to become like a puppy again. People just can't believe his age. He will be celebrating his 16th Birthday th... read more
Business response:
Hi Shannon, thank you for taking the time to review us on Yelp and for your thoughtful words! Working with Timber has been such a treat for us and we are glad that he is feeling great! It is truly an honor to have had you as a part of the WHAH family for over 12 years! Feel free to check out our Facebook page to receive hospital updates and stay connected! We also love to see what our friends are up to, so be sure to post some pictures of Timber! http://www.facebook.com/westhillsah
West Hills Animal Hospital has a 4.4 star rating with 655 reviews.
West Hills Animal Hospital is closed now. It will open tomorrow at 9:00 a.m.