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West Hills Animal Hospital
- Veterinarians
- West Hills, CA
About this business
Location details
6402 Platt Avenue, West Hills, CA, 91307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Ear infection (just ear infection) cost me $401.40!!!! Really!?!?!? A friend of mine recommended this place. I went because it was an emergency and our vet could't take us in. They suggest you all the tests and on top they tell you that your dog is "Dental stage 2"! What?!?!?! Guess what (this is the best part) they charge you between $ 900 to $2,000 for the cleaning!!! Can not believe it. It is a fraud. Note: I have a very healthy dog in general. 5 years old.
Business response:
We value your feedback, Jennifer. The animals we serve are our number one priority, and we can assure you that your dog will always be treated with the highest quality of care and by a knowledgeable doctor. We are more than happy to discuss your price concern and if applicable, chat with you about alternative options.
I don't recommend this animal hospital. They over charge for everything. Every time I need to take my dog here I walk out paying at least 200 dollars. They also charge 800 for a teeth cleaning because they claim that they have to put the dogs under to do so... and then they want to charge for medicine afterwards because my dog has collapsing trachea and the procedure will irritate her throat? There are many animal hospital all over the valley. I found one that only charges 150 for a teeth cleaning without using anesthesia. I... read more
WAY TOO EXPENSIVE. Anyway, I just felt that I was taken advantage of in the costs. They try to get you get every shot in the darn book. And its like, fine. "I'll get the minimums, and maybe that one because it looks important? But not the other three (or whatever)." With a rabies shot on an indoors cat and some nose saline drops,. And no diagnosis without it costing even more amounts.. somehow it all came out to be $150. I knew that the shot was going to come out to like,. $30 or something. And then the solution to mayb... read more
This place is ABSOLUTELY THE WORST!! Constant Up-Sells, tests for everything, buy their food..etc. Brought my dog is for skin irritation, and I was told my dog needed allergy meds for the res of his life. Also, I should change the food to what they sell. Went home and called out breeder. She advised of what diet we needed to change to (RAW) and within 4-6 weeks all signs of skin irruption GONE! So annoyed!! Now my other dog us having punny poops. I have asked them to set the sample, then based on what they find, I ca... read more
This is what happened when I went to West Hills Animal Hospital. When I arrived to bring our dog Alice in, there was one other person in front of me. We came in together. I was on my way to my own doctor's appointment and didn't have 15 minutes to spare. I thought it would have been better to have another staff member take prompt attention to get me on my way. The person who went over the "financial plan", was cross and judgemental with me about my decision to deny Alice more than the rabies shot. I was not asking her opinio... read more
PROS: Same day appointment CONS: This vet will tell you that a million tests are required and upcharge everything Because I didn't return to their clinic for a follow up appointment they reported my dog to the city of Los Angeles as unlicensed - WTF I would never recommend this business to any animal owner.
I took my cat, Oreo, in for a yearly exam. The staff is very friendly and obviously loves animals. I was shocked when the bill was $380 for a couple of shots, a blood test and a cursory exam. That seems like a lot of money for an animal that isn't even sick. I take some responsibility because I should have asked before I brought him in.
Walked in with my dogs severally broken paw. They took him in for x-ray knowing they can't fix this type of break and he would need to have surgery. He waited in severe pain then they had me take him to Veterinary Specialists on Ventura (who were great by the way). There was no apology or even discounting of their rate. Charged us full pop for the services that did nothing and I am sure hurt like heck. I mean at least give him a heavy pain med. unreal. We are out! BTW he is home and on the mend, no thanks to WHVH....
Extremely disappointed yesterday at the care that I rec'd here for my senior chihuahua & just the overall posture of the group. I will not be back & will be advising all my neighbors of this. Now, to what happened. I have used this vet for 2.5 years as a secondary vet to my "kids" because their primary vet is a 40 minute drive away. Up until yesterday the care was adequate, albeit egregiously expensive. For the record, they mark up they prescription diets what appears to be 40%, & until I found Chewy.com, was being tak... read more
Frequently asked questions about West Hills Animal Hospital
How is West Hills Animal Hospital rated?
West Hills Animal Hospital has a 4.4 star rating with 655 reviews.
When is West Hills Animal Hospital open?
West Hills Animal Hospital is closed now. It will open tomorrow at 9:00 a.m.