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West Hills Animal Hospital

4.4

About this business

Location details

6402 Platt Avenue, West Hills, CA, 91307, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.4664 reviews
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Sarah E.'s profile image
Sarah E. 
rating
3 years ago

Truly the best veterinary care I've received - Dr Hengst is absolutely wonderful, thorough and understanding. We had a scary car accident that caused one of my dogs to begin coughing up blood, and they we so compassionate and careful in examining him throughout his healing. The office staff is so friendly and empathetic, and go above and beyond to help schedule appts and answer questions. Obviously the most important thing at a vet's office is proper care, but I've found that treating clients and their animals with kindne... read more

Business response:

Thank you so much for your fantastic review Sarah. A completely frightening time for you and your family. Thank goodness that Frankie has healed and is doing well. 

Devon B.'s profile image
Devon B. 
rating
3 years ago

It was our good boy's time to go and West Hills Animal Hospital squeezed us in the same day and after a quality of life exam gave him the dignified sendoff that he deserved. A sad day but they took great care of us and of him. 

Business response:

We are all so sorry for your enormous loss. Hope you are doing well. Please let us know if there's anything that we can do for you. 

Jane A.'s profile image
Jane A. 
rating
4 years ago

Through the years Doctor Gerards, Michelle, Liz, Rochelle and the rest of the wonderful team have provided excellent care to our little boy. Please know we are grateful for your expertise and kindness! 

Rachael R.'s profile image
Rachael R. 
rating
4 years ago

I am inexplicably grateful that I have found West Hills Animal Hospital. This review is a long time coming! We moved to the area two years ago (we were just a single dog family at the time) and we needed a new vet. I was referred to WHAH to see Dr. Lawson. Never in my life have I met a kinder, absolutely transparent and calming human. Dr. Lawson is always so gentle and sweet with my dogs, they actually like to see her! Dr. Lawson also always goes over all of my options thoroughly for care when needed and is so patient with a... read more

Business response:

Rachael, thank you so much for your amazing review of Dr. Lawson and the entire staff of West Hills Animal Hospital. We think that she's pretty amazing too!! We are so glad that your dogs like to come here and visit with us. The best compliment that we get is when our patients like to be here and see us. So thank you and Happy Thanksgiving from everyone at West Hills Animal Hospital! 

Beckie P.'s profile image
Beckie P. 
rating
4 years ago

The team here provided excellent service to my fur baby and our family over the years. I felt I had to share my experience with this business because they were extremely kind and caring this last year when my pup started visiting more often due to old age and other more serious conditions. Everyone was very sweet and kind as they got to know my pup as a regular in the office. At the end, they all went out of their way to express condolences and I really appreciate that. Thank you very sincerely to the docs and staff here at ... read more

Business response:

Thank you so much Beckie for your fantastic review. I really appreciate you sharing your experiences with us from when your family first brought Sammy in- What a beautiful, sweet boy he was! Everyone at West Hills was very sad when he began to see us more often for treatment and, of course, when he passed. We hope that your family is doing okay after such a terrible loss. West Hills Animal Hospital is always here for you- Please let us know if there is anything that we can do for you. 

Elenap P.'s profile image
Elenap P. 
rating
4 years ago

I can't give enough thanks to Dr. Gerards, Michelle the technician, Liz (receptionist) & entire team for taking such care of my ginger fur baby Penny. Not only did you fit me in when Penny was sick, but also kept me updated of her progress at every step of the way and advised me how to best care for her post hospitalization. Yesterday Penny got sick again and within 30 minutes Michelle the technician called me with medication and instructions. I would be lost without the amazing Dr. Gerards, Dr. Lawson and the entire team. ... read more

Business response:

Thank you so much for acknowledging our amazing doctor's and staff Elena. And we're all hoping that Miss Penny is feeling better. 

Samantha S.'s profile image
Samantha S. 
rating
4 years ago

Best animal hospital in the valley. Dr Lawson has been so kind and caring with both of my fur babies. We weren't patients when I originally called but she was willing to see my dog because she actually cares. We are bringing all 5 of our animals to this hospital now. The staff has been fantastic and willing to help with everything. 

Business response:

Thank you for your wonderful review Samantha. I'm so glad that we have conveyed to you how much we care for our patients. 

Janine A.'s profile image
Janine A. 
rating
4 years ago

Dr Lawson is amazing. All of the staff helped us with caring for our older cat, Stuart. We will bring any new family pets to this practice 

Business response:

We love hearing that your pet enjoys their visits with us as much as we enjoy seeing you all. See you next time! 

Amy K.'s profile image
Amy K. 
rating
4 years ago

I have been to many vets on the westside and several in the valley. This one is my favorite. All three doctors are great (I see them interchangeably) and the staff are extremely friendly and caring. I feel like my dog's comfort is a major priority here and I feel completely confident they will take care of him well, whatever he's in for. It feels like home. I am not getting paid to write this nor did I do so because one of the staff asked me to. I'm doing it because I felt compelled because it's such a great place. My little... read more

Business response:

Welcome to the West Hills Animal Hospital family, Amy! We loved meeting you and your pet and can't wait to see you back again soon. 

Frequently asked questions about West Hills Animal Hospital

How is West Hills Animal Hospital rated?

West Hills Animal Hospital has a 4.4 star rating with 664 reviews. 

When is West Hills Animal Hospital open?

West Hills Animal Hospital is closed now. It will open at 7:00 a.m.