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West Hills Animal Hospital

4.4

About this business

Location details

6402 Platt Avenue, West Hills, CA, 91307, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.4655 reviews
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Stephanie O.'s profile image
Stephanie O. 
rating
4 years ago

We absolutely love Dr.Gerards. I have trusted her with the care of my 3 dogs. My puppy had so many issues when I got him 2 hernias, clostridial disease, a gut infection, very little appetite, constant throwing up, and bloody diarrhea. Dr.G did everything to make him feel better and treated him with the best care. Chai is now at a healthy weight and running around like a healthy puppy. We are so grateful she was patient, took the time to listen to my concerns, and did everything she could! 

Business response:

Thank you for your kind compliments, Stephanie! We are so glad Chai is doing great and is a healthy, active pup. 

Sergio P.'s profile image
Sergio P. 
rating
5 years ago

The doctors are very nice here and provide a lot of information. Draw back is the cost. X-Rays, blood work and Ultra Sound cost us around $800. Then we had to make a tough decision to proceed with a surgery to keep our dog alive. It was going to be an additional 3000. There was no negotiation at all, prices are locked. We were going to proceed but their Office was closing as it was Friday around 4pm. Note original appointment was at 8:30am but tests were needed. The Facility did recommend a different place. We drove about 30... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Sergio. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Please call us at (818) 888-8111 and we'd be happy to help you out. Thank you, West Hills Animal Hospital 

Hanna J.'s profile image
Hanna J. 
rating
5 years ago

My bulldog and I drive make the 30 minute drive out here because the doctors, staff, and patient care is outstanding. Dr. Gerards is nothing short of amazing and has helped my bulldog, and myself, through any of his issues and my endless questions. I love that I never feel rushed when having my pup in or calling in with further questions. The staff and other doctors are also extremely helpful if I have a question Dr. G's day off. I'm extremely thankful we have found our forever vet and west hills animal hospital. Thank you... read more

Business response:

Thank you for your kind compliments, Hanna! We love visits from you and your family and appreciate you driving for 30 minutes to see us! 

Stephanie S.'s profile image
Stephanie S. 
rating
5 years ago

I cannot say enough good things about Dr. Lawson and everyone that is a part of this veterinarian hospital. They take the upmost care for all animals and they truly care about giving our animals the best lives. I have only been taking my dog here for about a year but I and lucky to have found them and you will not regret making them your vet for life. 

Business response:

Thank you for your kind compliments, Stephanie! We love visits from you and your family and appreciate you trusting us with your pet's care. 

Celeste M.'s profile image
Celeste M. 
rating
5 years ago

Our puppy Wrigley being a curious Lab of 5 months, started pulling and eating the palms off a small sago palm plant- TOXIC!!! I called West Hills Animal Hospital and Omg ! "bring him immediately " was there response! Sooo kind, so reassuring, so welcoming. The staff, Rochelle and Dr Hengst could not have been more caring and concerned about Wrigley- I feel like they all where part of my family- very friendly and so knowledgeable right off the start. They did blood work, explained all the results, filled him with fluids, med... read more

Business response:

Thank you for your kind words, Celeste! Please give extra love to your pup from us. 

Lynn H.'s profile image
Lynn H. 
rating
5 years ago

These people are kind and amazing. They have a heart. My mother unfortunately had a massive stroke September 13 which has left her disabled, and now I care for her lovely Maltese, Aurora. My mom rescued her 4 years ago and they were (are) both extremely attached to each other. Aurora has had health issues especially with her heart. She has a murmur and heart failure and is on a few medications. Back in August Aurora started growing these small tumors on her chest and In time they were getting worse and bigger. They were d... read more

Business response:

Thank you for your kind compliments, Lynn! We love visits from you and your family and appreciate you trusting us with your pup's care. 

Brian W.'s profile image
Brian W. 
rating
6 years ago

I can't say enough good things about the Doctors, Techs, and Support staff at this facility. They took amazing care of my cat, Milkshake for the short time she was in my life. They went out of their way to check in with me to see how she, my cat, was doing from time to time. Everyone there is a pet owner and is sensitive to how you are feeling. Sadly, last week I had to put Milkshake down and the staff there was as sad as we were to have to see her go. Again, they went out of their way to make a tough situation as palatable ... read more

Business response:

Brian, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything. 

Jon C.'s profile image
Jon C. 
rating
6 years ago

This is the ONLY vet our dogs are not scared of. So happy we found them! Our Poppy got sick and we were really worried; they did the blood work in the office so we could rule out any super bad reasons why in quick time, thankfully. She's doing much better :) Also, they understood we didn't have endless funds and helped us to make the best decisions based on our budget... We recommend this veterinary office very much. 

Business response:

We love hearing that your pup enjoys their visits with us as much as we enjoy seeing you all. See you next time! 

Colleen R.'s profile image
Colleen R. 
rating
6 years ago

I have brought my dog there a handful of times. He is a big pit mix and a big baby! You can tell that everyone that works there loves all animals. They get on his level and pet him and really try to make him feel comfortable while checking him out. They always give me a couple different treatment plans to chose from and will be honest with me about price and which one would be the best choice. We would do anything for my big baby and knowing that they aren't taking advantage of that means so much! Thank you guys! 

Frequently asked questions about West Hills Animal Hospital

How is West Hills Animal Hospital rated?

West Hills Animal Hospital has a 4.4 star rating with 655 reviews. 

When is West Hills Animal Hospital open?

West Hills Animal Hospital is open now. It will close at 6:00 p.m.