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West Hills Animal Hospital

4.4

About this business

Location details

6402 Platt Avenue, West Hills, CA, 91307, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.4656 reviews
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Mayra G.'s profile image
Mayra G. 
rating
2 years ago

Me and my husband love this place. We love the staff! We love Dr. Tyler! My Harvey loves coming to his vet visits, and as of January our new member Remy. I know for a fact my babies are in the best hands. All my experience have been amazing, they always answer my questions and concerns, are very commutative, and work with our schedule. This review was long over due I definitely recommend this place. 

Business response:

Thank you for your generous feedback, Mayra! Our team looks forward to seeing you and your pet again soon. 

Parisa R.'s profile image
Parisa R. 
rating
2 years ago

I took my 2 kitties (Biscuit & Leo) here today for wellness check and vaccines. The front desk desk and technician and vet all was very lovely people. Very friendly and nice experience. Also while making appointments, the lady who manages calls is very helpful and nice, she answers all my questions very patiently and informative every time! Making appointments is very easy and convenient too. 

Business response:

Welcome to the West Hills Animal Hospital Pari, Biscuit & Leo. They are both such precious babies! Thank you for your kind words regarding our staff. We love being of service to the fur babies and their humans so much. I'm happy that you had a great first experience here. Welcome!! 

D K.'s profile image
D K. 
rating
3 years ago

Dr Hengst is a good doctor. I like the paw plan they offer. Nurses are nice on the phone and in person.... A tad expensive, but I guess it's all for the furry babies. 

Business response:

Thank you for your generous feedback, D! We appreciate the kind words about Dr. Hengst and our staff. 

Johnnie B.'s profile image
Johnnie B. 
rating
3 years ago

Great staff and doctors, very accommodating and easy to talk to. Would recommend for anyone with Fur Babies to take them there 

Business response:

Thank you for your kind compliments, Johnnie! We love visits from you and your family and appreciate you trusting us with your pet's care. 

Tiana N.'s profile image
Tiana N. 
rating
3 years ago

Our 3 dogs were patients at the VCA on saticoy and Woodlake. They closed their office and merged with the one on fallbrook and did not notify any of there patients owners. The only way we found out was by driving there in a state of emergency. Our 13 year old beagle was attacked by a coyote. We needed him to be seen immediately. So we decided to come to WHAH!! That was the best choice!! We came in as an emergency and they welcomed our dog immediately. With so much care and love. They had a full busy day of appointments and s... read more

Business response:

Welcome to West Hills Animal Hospital Kobe, Tiana and Ron. We're so glad that we were able to be there for you and your beautiful boy Kobe when he needed veterinary attention quickly. I know that we have been in touch with you and that Kobe is doing well and taking his medication like a good boy. Thank you so much for your wonderful review of our facility and staff. We all truly love to be of service to our community pets and their humans. Please give Kobe lots of hugs from his friends at West Hills Animal Hospital!… « less 

A N.'s profile image
A N. 
rating
3 years ago

The staff there is amazing. My puppy is a monster and they were so great with him. They are patient and gentle and all very professional. Unlike other veterinary hospitals, this place doesn't try to scam you using your love for your pet... they are so honest and amazing. 

Business response:

Thank you very much for your terrific review AN. We love monster puppies (and all other puppies too) at WHAH. I'm so glad that your pups experience here was good. We strive to give you and your pet the best experience every time you come in. Looking forward to watching your pup grow. 

MaryCarmen J.'s profile image
MaryCarmen J. 
rating
3 years ago

The caring and great service here made a very difficult day go much more easily. Dr. Malott was wonderfully warm and compassionate. Her kind words and actions made all the difference. We are very impressed and grateful to her and all the corteous, caring staff. Our Gabriel had the best attention and we are very grateful. 

Business response:

Mary Carmen, we are all so sorry for your loss. We know that this is the worst day for all fur families. Please accept our condolences. And thank you for the wonderful feed back. 

Sarah E.'s profile image
Sarah E. 
rating
3 years ago

Truly the best veterinary care I've received - Dr Hengst is absolutely wonderful, thorough and understanding. We had a scary car accident that caused one of my dogs to begin coughing up blood, and they we so compassionate and careful in examining him throughout his healing. The office staff is so friendly and empathetic, and go above and beyond to help schedule appts and answer questions. Obviously the most important thing at a vet's office is proper care, but I've found that treating clients and their animals with kindne... read more

Business response:

Thank you so much for your fantastic review Sarah. A completely frightening time for you and your family. Thank goodness that Frankie has healed and is doing well. 

Devon B.'s profile image
Devon B. 
rating
3 years ago

It was our good boy's time to go and West Hills Animal Hospital squeezed us in the same day and after a quality of life exam gave him the dignified sendoff that he deserved. A sad day but they took great care of us and of him. 

Business response:

We are all so sorry for your enormous loss. Hope you are doing well. Please let us know if there's anything that we can do for you. 

Frequently asked questions about West Hills Animal Hospital

How is West Hills Animal Hospital rated?

West Hills Animal Hospital has a 4.4 star rating with 656 reviews. 

When is West Hills Animal Hospital open?

West Hills Animal Hospital is closed now. It will open at 7:00 a.m.