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Wolfe & Associates Property Services
- Property Management
- Santa Barbara, CA
About this business
Location details
173 Chapel St, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really surprised by the negative reviews. My experience with Wolf has been nothing but great. - Respond within 24 hours to all of my emails or phone calls. - A prompt response to all maintenance needs (I would say the average time from me calling with an issue to them sending someone out is 20 hours). - Very friendly and professional leasing agents, property managers, crew, etc.
I lived with them for 2 years, never had a problem. If I had a maintenance issue, it was solved extremely quick. Got most of my security deposit back. If you read these stories about people losing thousands of dollars, go to these people's places and see what they look like. They complain that the place isn't that bad, but any sane person would tell you the place was destroyed. I spent the entire day cleaning and making sure everything was clean, with no damage, so I got my money back. We also had an old stove that was... read more
They are a horrible property management company who hire bad people. The on site property manager at one of their properties seems to go out of her way to be as unhelpful as possible. Since living in a Wolfe & Associates property they have raised my rent the maximum legally allowed and I have had to deal with mold, roaches and flooding. They also replace items that need repair with worse versions of those items. I cannot wait until I am no longer living in their property.
Takes forever to fix anything! They send the repair guys, they confirm that your issue needs to be fixed. Three weeks later nothing. Three months later, NOTHING. We moved and are super happy! They charge way too much for non existent help, service and management.
Business response:
Mariella, thank you for sharing your feedback. I understand your frustration regarding the delay in replacing your refrigerator during the fall of 2024. At the time, we had recently assumed management of the property, and the replacement process took much longer than it should have. Our team works hard to coordinate maintenance requests and complete repairs as quickly as possible, and I'm sorry that we fell short of your expectations in this instance. We appreciate your feedback, as it helps us continue improving our servic... read more
What a Joke of a human being. Oh definitely negative ratings on Service requested, negative ratings on quality and negative ratings on value.
Business response:
Pamela - We would appreciate a better understanding as to your relationship with our company and the issues you experienced. Please contact me at (805) 618-3230 to discuss your concerns directly. Thank you - Scott
Stole deposit despite photo and written proof of prior damage. Out of the blue added "excess utility charges" without warning or notifications. There is no worse property management company. Avoid at cost. They are horrible to deal with. Three kids at ucsb. Never incountered a worse company to deal with. They need to be added to the ucsb housing list of avoid at all cost. When I suggested to their manager that I hoped karma paid them a visit, they said I threatened them. Honestly, if wishing karma pay them a visit was ... read more
Business response:
Carole - I understand that you are frustrated and would like the opportunity to review the deposit deductions and utility charges with you. If we've made an error, we will make it right. Please understand that we are a 3rd party management company that does not own any of the property we manage. It is our responsibility to return units to a move in condition, to receive the invoices for the work performed and to determine if the property owner or resident is responsible for the expense. There is no benefit to us in mak... read more
Wolfe & Associates took almost the entire security deposit for my son's apartment in Isla Vista, which he rented with five other roommates. Charges against the deposit were not properly documented and contrary to California law as they related to ordinary wear and tear. I reached out to Wolfe & Associates on numerous occasions to try to resolve this issue, but they just ghosted me. In short, do not expect to receive any security deposit back from them no matter what the condition of the apartment at the beginning and end of ... read more
Business response:
Mathew - We take all resident concerns seriously and strive to be fair and transparent with our move-out and deposit reconciliation procedures. It is a common misperception that property management companies benefit from deposit deductions. As a third party management company that does not own any the properties that we manage, it is our job to allocate incurred expenses between the property owner and vacating residents. We rely on the move in condition reports, maintenance history and move out inspections to reconcile ... read more
They steal from students and their families with exaggerated cleaning and repair charges. Their properties are in terrible condition, but despite known issues, they use security deposits to line their pockets. Avoid their properties at all costs
Beware of move-out charges. We read in the pre-moveout inspection packet that "additional charges MAY apply to have plank flooring deep cleaned". When we received these charges and contested them, they responded "The vinyl plank was clean at the commencement of your lease, as it is REQUIRED cleaning after you vacated we believe this charge is justified". I would not have had my mom help me on her hands and knees for literal hours scrubbing the floor if I knew this charge was required upon move out. Cost was $390 for a 1b1b. ... read more
Frequently asked questions about Wolfe & Associates Property Services
How is Wolfe & Associates Property Services rated?
Wolfe & Associates Property Services has a 2.9 star rating with 208 reviews.
When is Wolfe & Associates Property Services open?
Wolfe & Associates Property Services is closed now. It will open on Monday at 9:00 a.m.