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Wolfe & Associates Property Services
- Property Management
- Santa Barbara, CA
About this business
Location details
173 Chapel St, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people have less than 2 stars for a reason. This is the LEAST accommodating management company I've had the displeasure of dealing with. I swear to god it's more worth it to not live under their bs management than to live in the exact area you want. They overcharge for absolutely every single thing they can, they give zero notice for showing your unit ( which doesn't make any sense bc would you want the unit to be cleaner than normal?). Every single person who works there couldn't care less about the people living ther... read more
Business response:
Hi Camille, We are sorry you feel this way about our company. Looks like you were charged $125.17 for a window glass repair and on average most homeowners pay between $161 and $355 to replace window glass. The only other charge on your units account was a $89.87 screen replacement charge, which was the exact amount ABS Glass company billed us for the work. If you have renter's insurance, as we suggest to all our tenants, then your repairs due to vandalism would be covered. We always give at least 24 hours notice for any sho... read more
OK EVERYONE...This place is is doing scams on everyone..they are taking money through paypal to do a housing rental application check. I thought it was weird when they said over 20 people have seen the house but then said most people have bad credit .So i pay for the application and expect my credit to show within a few days and nothing,i have experian credit report that i pay for and i see everything..and these scammers did not check my credit but they gladly take my money..i went to a legit housing enterprise after th... read more
Business response:
Hi Bjorn, We never received your id's and proof of income to start processing your applications. Legally to run your credit and start processing your applications we would of needed these items, as noted on the rental application. Since we never heard from you and we did not do any processing we are welcome to refund your application fees back through PayPal, all you had to do was ask. The townhouse you applied for is still available but since it sounds like you already found other housing we will issue the refund.
Terrible landlords, and getting reimbursed for their incorrect withdrawals is a nightmare. Go elsewhere if you can, or make sure to only pay by check and not do any recurring payments.
Business response:
Hi Josie, I'm sorry you were frustrated with the online payment system. Wolfe & Associates does not have the ability to make withdrawals from your account. If incorrect withdrawals were made, that was due to you setting up reoccurring payments through Appfolio, the management software that you create your online portal on, and not canceling your reoccurring payments when the lease ended and no payment was due. Since there are multiple tenants on the lease agreement and it's a joint and several lease, once a payment has bee... read more
My Application Process Explained: 1. first off before I say anything Negative, there is one Positive. Colleen was a PLEASURE to work with and was very kind. So none of this is directed at her. Okay so it took them 3 weeks to get the application process sorted. Keep in mind we were in top of things and turned all necessary documents on day one. We had to contact them to even get things going, they made no attempt to contact us AT ALL!! Finally when they finished reviewing our credit & income , they told us they will be sel... read more
Business response:
Hi Darien, We are very sorry you feel this way about our company and would like to give our sincerest apology for your unfortunate experience and long application process. We understand your frustration and it was never our intention for the application process to take as long as it did. Eleven business days is longer than we expect to process an application and this was due to the fact that your pervious rental reference's were not getting back to us and we had to call multiple time to get a response. Unfortunately, due to... read more
An absolute abomination of a housing company. The apartment I lived in last year was INFESTED with cockroaches, it got so bad that I couldn't even walk into the kitchen without being swarmed by hundreds of cockroaches. We called them numerous times to try to have the situation resolved, and shockingly the situation was never resolved. During moveout me and my mother made sure to make the place extra clean, because we knew of Wolfe's reputation to charge people a ludicrous amount of money for mainatenance and damages, and yet... read more
My son just moved into a Wolfe rental in Isla Vista. The large number of repair findings on move in have not been address. Each day a new drama. Today all the plumbing backed up out of the bathroom sink when he ran the kitchen disposal. They send repair folks over who do the absolute minimum and usually not what is truly the important items. If you have a son or daughter considering renting from Wolf & Associates, think long and hard. If you are a student moving into one of their properties, check everything when you move... read more
One of the worst property managers I've lived with as far as maintenance. Not only do they repeatedly charge us for a repair that I've been told by the plumber is due to old plumbing in the complex, but upon a routine inspection they tried to charge us for bringing smoke detectors up to code which by law is the responsibility of the owner not the renter. On top of that maintenance is parked either in my spot or blocks my car in on a weekly basis and they refuse to park elsewhere when I have asked them directly. They manage h... read more
Terrible company. Whatever you do, avoid Wolfe and Associates. I had been with them for two years (out of necessity, not by choice) and throughout my time with them they provide simply the WORST service. Will literally find any reason to deduct from your security deposit. After my first year I asked why they deducted half of our security deposit (we left our house pretty clean at move out) and they pretty much just gave us a shoulder shrug as if that's the way it works. Plumbing was awful and not up to par with anything, and... read more
Its a shame that i have to give this company even a 1 star rating. These guys are horrible! I rented an apt from them on the central coast and for what they charge you can pretty much rent a house for. These werent even great apartments at all. I signed a lease and as soon as it was up they raised my rent bigtime. And continued doing so until i had to leave. Then they marked up the price again for the next person. I understand that the buisness of buisness is money, but there is a limit. I do not recommend renting from them ... read more
Frequently asked questions about Wolfe & Associates Property Services
How is Wolfe & Associates Property Services rated?
Wolfe & Associates Property Services has a 2.8 star rating with 196 reviews.
When is Wolfe & Associates Property Services open?
Wolfe & Associates Property Services is closed now. It will open at 9:00 a.m.