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Zodiac MX8 Elite Suction Cleaner
About this business
Terrible and STILL NO REBATE 4 months later.
Business response:
Hi Carl, Thanks for choosing the Zodiac MX8 Elite Suction Cleaner! Our apologies for the issues you're experiencing, however. Product quality and customer satisfaction are top priorities to us. A product specialist will be in touch to see how we can assist. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or... read more
Sucks real nice. Pool was clean within hours.
Business response:
Thanks, Lisset! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Zodiac Team
It performs exactly what my pool store manager said , climbs walls , does not get stuck when it comes to pool steps . I’m pleased .
Business response:
Thanks, Paul! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Zodiac Team
Good! My experience very execelent
Business response:
Thanks for choosing the Zodiac MX8 Elite Suction Cleaner, Rene! Your trust and satisfaction are our top priorities. We notice that your star rating doesn't match your kind words. Please let us know if there's anything we can do to improve your experience. Happy swimming! Your Zodiac Team
Finally. I thought there was no such cleaner that would (a) clean the walls without causing the pump to lose prime, (b) operate with the range of flow from solar heat call to slow recirculate, (c) not continually get stuck, (d) clean plant debris without clogging, and (e) not make up for low purchase price with high refurb cost. Save time and buy this one first.
Business response:
Thanks, Hal! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words and are so happy that we satisfied your pool's criteria! Have a nice swim season. Your Zodiac Team
The vacuum worked extremely well the only problem with it was air constantly getting into my pump from it. I tried checking each hose length, making sure they were locked in. I had to dial down the lever to the cleaner due to the fact that when this vacuum came up the wall, it would come out of the water just enough to suck more air into the pump. My pump would not clear this air until I manually did it myself. I didn't want to put the strain on the pump with this repeatedly happening. So after trying just about everything t... read more
Business response:
Dear William, We are sorry for your poor experience with this cleaner. We wish we'd had the chance to work with you to resolve the issue. Although you have returned your product, it would always be advisable to contact your local pool and spa professional to diagnose the issue and to process any warranty claims on your behalf. Please let us know if we can be of any assistance. Enjoy your pool time! Your Zodiac Team
You should offer your rebate upfront instead of having to wait 6-8 weeks for it. Really stupid gimmick
Business response:
Hi Dan, Thanks for choosing the Zodiac MX8 Elite Suction Cleaner! Your trust and satisfaction are our top priorities. As the manufacturer, we do not set the retailer's price, which is why we offer a manufacturer's rebate to help get you the best deal possible. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Enjoy your swim time! Your Zodiac ... read more
even the smallest twig, barely bigger than a leaf stem will stop the unit. unit also stops on main drain. this means if you arent actively watching it then it wont be cleaning for hours like you expect it to.. it is basically impossible to get it to the recommended speed of rotation. even after 8 hours the pool was not entirely clean. I really dont think this is worth a $525 price tag. more like $100.
Business response:
Hi Bill, We're sorry you're experiencing issues with your Zodiac MX8 Elite Suction Cleaner! Customer satisfaction is of the utmost importance to us. We will have a technical support representative reach out to you. In the meantime, if your cleaner is getting jammed with debris, we recommend removing the yellow inlet adapter at the bottom of the cleaner. Here’s a quick video that explains this conversion: https://www.youtube.com/watch?v=BtEI5Qex868&list=PL3Fq80t74vvnplqTq7JyeS_Z6OWblJRX9&index=16 Thank you for your patie... read more
We researched pool cIeaners for over five weeks and truly believed that we had made the best choice when we decided to purchase the Zodiac MX8 Elite. We purchased our machine at our local pool supply distributor. First machine had to go back because the instructions were missing as well as parts and the tri track wheels did not turn. We then stayed with our local pool distributor, but visited a different store. This machine looked to be intact and box did not looke to have been tampered with, returned it yesterday. Same ... read more
Frequently asked questions about Zodiac MX8 Elite Suction Cleaner
How is Zodiac MX8 Elite Suction Cleaner rated?
Zodiac MX8 Elite Suction Cleaner has a 4.7 star rating with 3,307 reviews.
When is Zodiac MX8 Elite Suction Cleaner open?
Zodiac MX8 Elite Suction Cleaner is closed now. It will open at 9:00 a.m.