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Zoro

3.0

About this business

Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0765 reviews
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James K.'s profile image
James K. 
9 years ago

Worst Customer Service. Horrible Management. I have purchased items from Zoro.com in the past and their prices are great for many of their items. However, it seems as though they sacrifice customer service for their low prices. If it is the customer service representative that was the only issue it may be a problem that the company can fix immediately but management at that company is equally if not worse than the customer service representatives. Which begs the question, how far and deep is this issue within this company? W... read more

Eddie S.'s profile image
Eddie S. 
9 years ago

Cancelled my order because I somehow clicked "export"? Their web site took my order, they charged my card, then cancelled/refunded my order/money because I "apparently" clicked "export" somewhere on their web site. I denied doing it, but conceded that I might have, inadvertently, so I asked why their web site didn't ask me where to "export" my order to (after supposedly clicking export) as my "shipping address" clearly shows a US address. They repeatedly, via several e-mails, blamed the order being cancelled on me clicking "... read more

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3 star rating with 765 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.