Zoro

Dennis H. 

on SiteJabber

5 years ago

Drop order Order several items and payed through PayPal. Some how the order got dropped. Zoro blamed PayPal, PayPal blamed Zoro. Zoro said they did not get order from PayPal even tho I ORDER THROUGH ZORO and just paid with PayPal. If I reorder I will not get discount that was on the first order 

Ryan M. 

on SiteJabber

5 years ago

Irresponsible & unprofessional. May change your order with no explanation. Wouldn't have believed a company would be so irresponsible if I hadn't experienced it myself. I ordered face masks for $48, as well as two $1 items to have a total price of $50 to qualify for free shipping. At the time, everything was running normally, everything was marked in stock, everything gave a shipping date within a couple of business days. I got my receipt and invoice for the order in my email. Several days later, I get another email with my ... read more

Mike M. 

on SiteJabber

5 years ago

Do expect to receive what you ordered Zoro has to be some sham website. Ordered one small item three weeks ago and still have only received excuses. Canceled the order and wrote this review. Don't waste your time with them because they don't care. Waiting to see if I get me money back 

Phil B. 

on SiteJabber

5 years ago

Missing parts Missing parts. Called & spoke with 2 people. Two different times. Never heard back from them. Stay away! 

Paila D. 

on SiteJabber

5 years ago

False advertisement Their hassle free return is a BS, nowhere in the website, invoice or confirmation email says 30 days return is required, however the all 3 have in Bold capital letters HASSLE FREE RETURNS. For a $200 dollar outlet you would expect a better costumer service! 

Des S. 

on SiteJabber

5 years ago

What a bunch of chancers! Ordered some Brass bar and the site clearly states next day delivery on orders over £20. I waited for the delivery, got a no show from the delivery e-mail stating order date. I called and questioned where the order was?, to be told the stock was not even in, but they happily took my ££. Gave a lead time of some 3 weeks (16 Dec 2019), so I stuck with them. I called to make sure they were going to honor the order. I got told the stock was now due in FEB 2020! I was told Ben would call that day... of c... read more

Eli P. 

on SiteJabber

5 years ago

Shows discount applied but doesn't actually discount what you pay. Tried to purchase a number of chairs for our office breakroom. The total was $974, but then a Wiki Coupon reduced it to an awesome $649. When I added the shipping address that added an additional $84 for shipping, but somehow the new total was $1,059? They obviously added the shipping price to the original total and even though it's showing a Discount credit of "-$324" it's obviously not actually taking that discount from the total amount due. I've closed out... read more

Aster h. 

on SiteJabber

5 years ago

Do not order from Zoro unless you don't care when it arrives Zoro might be fine but based on my experience and other reviews they are not timely. I placed an order last month and finally contacted Zoro because the item has not arrived. Zoro says the item has not even arrived at their facility and so obviously, they have not shipped it to me. They said maybe another 10 days. 

Paul T. 

on SiteJabber

5 years ago

Long long wait time, bad communication! Don't waste your time. Still haven't received my knee pads after two weeks. The tracking number doesn't work. I'm getting a bad feeling about this! If I'd have known it would take so long I would have gotten them elsewhere.