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500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good prices and fast shipping, what's not to like about Zoro! Contacted customer service about a billing concern and was treated with the utmost respect regarding my questions. I will do business with them again.
Business response:
Dear *******,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,*********
They had the product I needed and no issues with ordering or delivery. I would recommend this business.
Business response:
Dear ****,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,*********
Wonderful company to deal with. Quality products at a decent price. Shipped quickly and most of the time its included or very reasonable!
Business response:
Dear ****, Thank you for taking the time to leave us a 5-star review.We're glad to hear that you had a positive experience. If you need any help, don't hesitate to contact us. Warmly,*********
Great customer service! We had a problem and didn't receive a shipment. **************** was excellent and fast to get another item shipped! Thank you ****!
Business response:
Dear *****,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,*********
I ordered overshoes but ordered the wrong size. I called customer service who issued a refund that was in my account in less than two days. Also reordered the overshoes which were delivered in less than two days.I think this whole transaction was excellent and much better than could realistically be expected.*** *****
Business response:
Dear *******,Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience.If you need any further help, don't hesitate to reach out. Best,*********
I was pleased by how fast I received the product that I ordered (part of an in wall electric heater). I ordered it on Monday and received it on Thursday - and shipping was free. So far the part has worked great!
Business response:
Dear ******, Thank you for taking the time to leave us a 5-star review.We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly,*********
When looking for a product at a reasonable price, I automatically open the "Zoro" app first knowing that product, price plus fast shipping are a given!!
Business response:
Dear *****,Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.If you need any help, don't hesitate to reach out. Best,*********
My Zoro order was sent out almost immediately and delivered, free, next day. They provide quality products at great prices. When I ordered the wrong item they made a return quick and easy and my refund showed up when they said it would. Definitely going to continue using **** for future needs.
Business response:
Dear ******,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,*********
Incredible customer service??????. Couldnt be more impressed by the ease of ordering, rapid delivery and follow up service !!Many thanks ????
Business response:
Dear ***, Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.Thanks,*********
Zoro has a 3.4 star rating with 1,202 reviews.
Zoro is open now. It will close at 6:00 p.m.