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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They misrespresent their products on their website. The photo shows one thing but you receive another. Incidentally the photo will show one version of the product, a desirable one, while what they actually send you is the new version which is terrible, which is why nobody wants it. And they will find a reason why they wont accept a return even though the product is non-perishable, unused, unopened, still in their own packaging. Liars and scammers.
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
What a racket. Sent me a catalog with clear pic of gallon WD-40 on the cover but I scanned the entire catalog twice and guess what. Not offered. I have purchased from Zoro in the past but will not offer them any business anymore as I do not appreciate a company that Baits and Switches. Life is to short to put up with this.
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
Used to be great and FAST, now good luck getting what you ordered at a pace that a guy walking across the ** could deliver timeframe. Sad they had so much potential to offer and now they are just another dont have a product in stock company and they have it all shipped from 3rd parties it seems... great for them they get to say we will look into it and get back to you... they dont
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
item delivered zoro g1857405 one day after hooking up battery no good waiting for delivery of new battery to stop the noise and see if this gas and co detector works correctly
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
Item was damaged and package like it didnt matter. ***** got the feeling it was previously returned and sold to me. Not really pleased
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
You made a crime as you invoice a Credit card In ******* and told you can not cancel the invioicing even I asked it.!!!
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
ZORO is great, the problem(s) rests with their choice of shippers--- ***** was at one time 'tops' in the shipping business -since they have gone to almost 100% contractors in their GROUND deliveries their service is atrocious . ***** always shows "out for delivery" and/or will be delivered "between 10 & 2 " OR something similar. Reality is that they leave you hanging for the entire day with the the same line to follow the next day. ZORO must dump ***** as it is starting to seriously damage their excellent reputation!! I real... read more
Business response:
Thank you for bringing this issue to our attention. Please call our **************** team at ************** and we would be happy to further assist in this matter.
Might have happened during shipping, but product arrived damaged. It's a flimsy plastic lens cover and not very well protected in the box, so suggest maybe better packaging, very light foam or bubble wrap, maybe. Other than that, website, price, and product selection was fine.
Business response:
Thank you for your feedback. Were very sorry for any inconvenience this may have caused. Were glad you were happy with our website, pricing, and selection, and we truly appreciate your review. Please reach out to our **************** team for further assistance at **************. Best,Zoro Team
The lens was thrown in a box with no packing, no cardboard no packaging material for support. Delivered shattered. Will return. Packaging would have prevented this
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.4 star rating with 1,202 reviews.
When is Zoro open?
Zoro is open now. It will close at 6:00 p.m.