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Zoro

3.4

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,202 reviews
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Ross P's profile image
Ross P 
2 years ago

Placed order on Dec 30. Received it promptly today Jan 3. Excellent price and free delivery. 

Joel S's profile image
Joel S 
2 years ago

**************** is great ! Responded quickly. My order arrived much quicker than I expected. Low prices for the items I wanted, and they didn't make extra money by overcharging for shipping. 

Bruce K's profile image
Bruce K 
2 years ago

Had never heard of them before ordering from them and I was hesitant. I wanted to order a few thousand $$ of electrical equipment for my RV. At the end of the day, I went ahead with the order and have placed a total of 3 orders with them now in the past 5 months. The longest I've ever had to wait for them to ship my order is the same business day. They send me 20% off coupons almost weekly now in the mail and their prices on this equipment was the best I had seen, so the extra coupon codes have come in handy.Will definitely ... read more

Darryl's profile image
Darryl 
2 years ago

I read the reviews but I ordered anyway because the price was better than I could find elsewhere. I ordered on May 18 and it was sitting on my front porch an May 20. I can't ask for faster service than that. 

Glen W's profile image
Glen W 
3 years ago

I ordered an electric motor arbor and was informed that the supplier was unable to ship it due to a stock out. I was informed that **** would attempt to get the item and cancel my order in 7 days if unsuccessful. I called the service number provided in the email as I very much needed the item. The customer service representative was friendly, apologized for the delay, found a substitute item and cancelled the original order. She placed the new order over the phone all taking place on Thursday morning. My replacement item was... read more

Gryphon A's profile image
Gryphon A 
3 years ago

They sent me the items I ordered in a timely fashion, and were transparent as to when they would be getting them out! 

Roberto M's profile image
Roberto M 
3 years ago

I never new of Zoro until I was searching for the lowest price on an item that I was buying for an up coming project. They had the lowest price plus offered free shipping plus a 10% discount if I registered my email address BEST PRICE BY FAR. The large item weighing over 600lbs was delivered on a freight *********** was surprised on how professional this company was, it's hard to find out there. Sadly my project was canceled and I had to return the item which I thought, I was going to take a loss on having to ship the item b... read more

Rob B's profile image
Rob B 
4 years ago

I ordered on Sunday and received my order on Tuesday. Item exactly as described. Very happy with everything. First time I shopped Zoro, surely not my last. 

William C's profile image
William C 
4 years ago

I have to say that I'm surprised by the reviews I'm seeing. I've used Zoro for a handful of purchases, including a major power tool, and the experience has been excellent. I was aware that Zoro was the retail outlet for Grainger, so never had looked them up, but did so today to see where they are physically located as I was surprised that an item I ordered a few hours ago was being delivered ***** Ground the next day. (I'm in FL, Zoro is in IL). My guess is that they are delivering from a local Grainger location, though I do... read more

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.4 star rating with 1,202 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.