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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome customer service, always have what I need in stock and fast delivery Great pricing and always have a coupon I can use. Zoro is the Best!
Business response:
Dear *****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Zoro is excellent. My order was here very quickly and packaged extremely well. I have ordered in the past and have never been disappointed. They also carry an expansive inventory of products. The promo pricing is very generous.
Business response:
Dear ****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team
Item, as described, fast delivery, good price. What more could one want? Thank you.
Business response:
Dear *****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any help, don't hesitate to contact us. Warmly, Zoro Team
The part I ordered got lost during shipping. Zoro replaced it, no questions asked. Their customer service was excellent.
Business response:
Dear ****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
I choose Zoro because of the HUGE selection of products they offer, the lightning fast speed in which I receive my order, and their great prices. The website is very easy to use.
Business response:
Dear ******, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
Many options to buy things but I trust the return process with Zoro. I dont worry about potential issues. They send out discounts which is great. They are on my rotation of businesses I feel comfortable or dont from on line.
Business response:
Dear ****, Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.Thanks,*********
The filters were delivered fast and packaged well. Very happy with our purchase from ****!
Business response:
Dear *****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team
I shop **** because of the vast quantity of products they sell at great prices, especially with their discount codes. Everything I've purchased has been shipped very fast. I will continue to purchase from **** and recommend you try them too.
Business response:
Dear ***,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,*********
I actually love Zoro but it's a double edged sword. Their selection is outstanding. Items are usually in stock. Their prices are fair, and their shipping can't be beat for cost or timeliness. If you need to speak to customer service, it is as close to an enjoyable experience as you could have. However, there is one single issue that drives me crazy; It shouldn't take me extended lengths of time to find an item when my search includes a very precise description of what I'm looking for. I usually have to re-write my search inq... read more
Business response:
Dear *****,Thank you for taking the time to share your feedback. We understand that your recent experiences fell short of expectations.We'd like to discuss your experiences so we can help fix the issue. When you're able, please give our team a call at **************.Best,Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.5 star rating with 1,308 reviews.
When is Zoro open?
Zoro is open now. It will close at 6:00 p.m.