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1st Lake Properties

4.8
  • Metairie, LA

About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 10,000 apartment units in greater New Orleans, primarily in Metairie, Kenner, and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping ce... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.8426 reviews
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Mary Ann S.'s profile image
Mary Ann S. 
on Birdeye

5 years ago

Please let me know when my lease is up. Thank you very much. Mary Ann Solorzano Breakers II Apt 102 maann311@yayoo.com 

Renee B.'s profile image
Renee B. 
on Birdeye

5 years ago

I've been living at Grand Palms for 6.5 yrs and during that time I've been unhappy with property managers and the services; however, I have always loved my apartment and the apartment complex. Within the last 6 months we have a new manager, Natalie St. Germain, and things have changed drastically since that time.I was dealing with a problem with the last management that lasted approx 6 months until Natalie came on, and within the first month it was diagnosed correctly and she had it fixed immediately. It was somewhat of a bi... read more

Business response:

Renee, we are thrilled to hear about your wonderful experience at our Grand Palms Apartments! Thanks so much for sharing and thank you for being our resident!  

Jerri's profile image
Jerri 
on Birdeye

5 years ago

Just moved into towne bridge on January 19 and everything was amazing!!!!! Management(Shawnell) was amazing!! Super friendly and welcomed us with a smile!!! 

Business response:

Hi, Jerri! Thanks so much for letting us know about your great Townebridge experience, and thanks for being our resident!  

Iesha J.'s profile image
Iesha J. 
on Birdeye

5 years ago

Ms. Shawnell Reed is very professional, always prompt with my request I love having her here at TowneBridge apartments! 

Business response:

Hi, Iesha! Thanks so much for letting us know about your great Townebridge experience, and thanks for being our resident!  

Jessica T.'s profile image
Jessica T. 
on Birdeye

5 years ago

I've been living at the Grand Palms for 1.5 years. I signing my second lease tomorrow to stay for another 1.5 years. When I first moved in the management was honestly, sub-par. Repairs were shotty and response times were slow. Recently, Natalie and Monchell have taken over the property. They have made big changes already. I reported a repair on Tuesday, by the end of the day the initial repair was done and a ticket was left on my kitchen table letting me know a maintenance member had been in my home. (That NEVER happened bef... read more

Business response:

Hi, Jessica! We're so glad to hear about your incredible Grand Palms living experience, and we are thrilled to call you our resident. Thanks for sharing!  

Brad N.'s profile image
Brad N. 
on Birdeye

5 years ago

When I first moved here this was all I was able to afford as a divorced parent and my apartment was full of problems that I thought would never get fixed. Under the new management (namely Natalie) she has gotten everything fixed and/or replaced and overall the complex has become a very peaceful and homely place so much so I extended me lease. 

Business response:

Hi, Brad! We're so glad to hear about your incredible living experience, and we are thrilled to call you our resident. Thanks for sharing!  

Barry W.'s profile image
Barry W. 
on Birdeye

5 years ago

At the time of doing all the paper work everyone was very professional and lots of smiles. Every time I step into the the office i am greeted with a friendly hello and people ready to help. The grounds are always clean and well taken care of. 

Business response:

Hey, Barry! This is so great to hear! Thanks for sharing your great 1st Lake experience with us! 

Kermit H.'s profile image
Kermit H. 
on Birdeye

5 years ago

Had a serious problem during the holidays with the apartment,was not happy. But I must say,once Cindy and Ashley returned to the office following the holidays they attacked the problems with precise precision and made us feel exceptional of the work they put in the apartment. We really appreciate it!! Great staff! 

Business response:

Hi, Kermit! Thanks for telling us about your great experience! We're glad you enjoy living at our Flowergate property, and we're glad you are a 1st Lake resident!  

Kermit H.'s profile image
Kermit H. 
on Birdeye

5 years ago

I lived in a watery soaked carpet apartment for nearly a week, however the maintenance finally stepped in to shut off the leaking/ flooding water, clean up the water and change ruined carpet and drywall. The ceilings, walls and carpets in multiple spaces will be replaced. Of course, my family is expected to live alongside this contamination cleanup. Im disappointed overall, but at least the minimum is being done. 

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 4.8 star rating with 426 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is open now. It will close at 5:00 p.m.