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1st Lake Properties

4.7
  • Metairie, LA

About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 9,700 apartment units in greater New Orleans, primarily in Metairie, Kenner and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping cent... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.7406 reviews
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Denisa R.'s profile image
Denisa R. 
on Birdeye

4 years ago

The tour was nice, I love the apartment. However the noise outside my window and the countless slams of the side gate is super annoying. Talk about no regard for people who are sleeping. It seems that the same people walking in and out all night are the ones asleep during the day. Because the complex is pretty quiet throughout the day. Plus for the amount I'm paying I don't to believe I should be cleaning up after the mess that is often left in the corridor. 

Business response:

Hi, Denisa! Thanks for sharing your experience with us. Please know, we have passed your feedback along to our onsite team at Riverwood! 

Brandy S.'s profile image
Brandy S. 
on Birdeye

4 years ago

I live at Lost Bayou apartment in Metairie. There have been people in the pool recently who don't live in the apartments. They live in the townhouses/duplexes across the street. They are usually loud and yelling. They play loud music. I live on the 3rd floor and I can still hear a lot of the noise. I understand that it's hard to control who's in the pool especially during weekends when no one is in the office, but wanted to bring it to someone's attention. 

Business response:

Hi, Brandy! Thanks so much for letting us know about this. We passed this info along to our onsite team. Thank you for sharing and thanks for being our resident! 

Charles Russo I.'s profile image
Charles Russo I. 
on Birdeye

4 years ago

First I saw another property by the people at Surf Rider. Wasn’t wild about the apartment. Thought that was it. A gentleman named Tre called me back to see how I liked the apartment and when I told him he suggested Park Oaks. A competitor, of sorts to him. After speaking with Tiara on the phone, she had me almost convinced this was where I wanted to be. After seeing the apartment and it’s walkthrough presentation (which I’ve never experienced in this way before) I was instantly hooked! She is so on top of her game and runnin... read more

Business response:

Hi, Charles! Thanks for sharing your wonderful experience with our 1st Lake team! We're thrilled you found an apartment you enjoy. Thanks for sharing and thanks for being our resident! 

Candy Y.'s profile image
Candy Y. 
on Birdeye

4 years ago

Clearwater management and maintenance has been wonderful. Any minor maintenance issues we have raised with the complex have been addressed satisfactorily and in a timely manner. Even though the property seems to be undergoing some updating, the grounds are kept clean and accessible and noise is minimal. The office staff has been consistently professional and do their best to keep the property safe, clean, and welcoming. Very glad we chose Clearwater. 

Business response:

Candy, our team is thrilled to hear about how much you enjoy living at Clearwater Creek! Thanks for sharing and thanks for being our resident. Cheers, 1st Lake Properties 

Antoinette E.'s profile image
Antoinette E. 
on Birdeye

4 years ago

The installation of the new and fully functional kitchen blinds is fantastic. Y'all did a terrific job and they look great. Thank you so much. I know they will make a big difference in the temperature control in the kitchen since the new blinds have all the slats to keep out the cold/heat from outside! Again, thank you for a job well done. You guys are the best. 

Business response:

Thank you so much for your kind words, Antoinette. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Natalie's profile image
Natalie 
on Birdeye

4 years ago

Tiana and Ashanté have made my experience at 1st Lake Properties a total pleasure. They’re response time is phenomenal. Any time I’ve had any maintenance issues, they’ve gone above and beyond to fix the problem. Definitely one of the best properties I’ve resided in and the best property managers by far. 

Business response:

Natalie, we're thrilled to hear about your wonderful experience with our team! Thanks so much for sharing!  

Michelle's profile image
Michelle 
on Birdeye

4 years ago

I have resided at Palmetto since November. Besides the physical beauty of the grounds as well as the units, I chose this complex due to its proximity and access to living essentials. I have been completely happy with everything...management, office staff and maintenance staff. Any and all requests were handled immediately. The front office staff has been professional, pleasant and respectful. The maintenance staff is always working hard and very pleasant to interact with. I can't believe I was fortunate enough to find s... read more

Business response:

Thank you so much for your kind words, Michelle. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Lesley B.'s profile image
Lesley B. 
on Birdeye

4 years ago

I have had the pleasure and good fortune to meet and interact as a tenant with three of First Lakes finest apartment managers and their staffs. Cindy, now at Park Oaks, Jennifer at Windmill Creek South, and Casey, at Whitewater Creek. Professional, personable, and effective---throw in uncommon initiative and willingness to help residents resolve issues in a manner both sensitive and respectful, and anyone can see why these three managers deserve to be called "the best!" I wish you all a healthy and prosperous New Year. T... read more

Business response:

Thank you so much for your kind words, Lesley. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Herma E.'s profile image
Herma E. 
on Birdeye

4 years ago

It is the time of the year to say thanks to those who make our lives better. My compliments and gratitude go to Dawn and Martin at Falling Waters Appts. Dawn has been the best manager we had since I moved. The same for Martin, who has always provided assistance in case of emergencies. Thank you for your service and prompt attention to issues. Happy Thanksgiving to both and your families. 

Business response:

Thank you so much for your kind words, Herma. We really appreciate you taking the time out to share your awesome experience with us. Cheers, 1st Lake Properties 

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 4.7 star rating with 406 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is closed now. It will open tomorrow at 8:30 a.m.