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1st Lake Properties

4.7
  • Metairie, LA
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About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 9,700 apartment units in greater New Orleans, primarily in Metairie, Kenner and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping cent... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.7406 reviews
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Cindy E.'s profile image
Cindy E. 
on Birdeye

3 years ago

I've been here since the end of June I love my apartment I love my neighbors but the past month someone and I don't know what apartment it's coming from has been putting the loud bass onto the music and it vibrates under my feet after a while it gets to my head it makes for a very horrible weekend because they only do it when I can't call anyone to complain. I'm in building D...AND I HAVE NO IDEA WHERE IT'S COMING FROM. It said to say but it angers me. just when I come home and I want to relax I got to listen to someone else... read more

Business response:

Thank you for providing your feedback and letting us know about this, Cindy. We do apologize for any inconvenience you have experienced. If you would like to speak with someone directly, please don't hesitate to contact us! Cheers, 1st Lake Properties 

Monetiaka S.'s profile image
Monetiaka S. 
on Birdeye

3 years ago

This pandemic has been complex on everyone. Stressful times, hurricane scares and power outages. The team at Oak creek have been nothing short of amazing! From the office staff (Noelle and Haley) warm tones and great communication skills via phone and/or email, to the outstanding speedy maintenance request completed by Mike, and outstanding cleanliness by Anthony. We appreciate all of your hard work! Thanks for everything you do to keep Oak creek clean, safe, and homey! 

Business response:

Thank you so much for sharing your wonderful experience, Monetiaka! We are happy to have you as a resident and our teams greatly appreciate your kind words! 

Herma E.'s profile image
Herma E. 
on Birdeye

3 years ago

It is with a dejavu feeling to see Dawn leave us as our manager! Although, I wish here a deserved time to enjoy her personal life, after so many years of service. I have been living at Falling Waters for the last 4 years and Dawn has been the best manager we ever had. She is professional, efficient, and a secure administrator in mantaining the trust we have in the place. She has assisted in resolving issues that were never solved, working around our schedule, to be convenient for both sides. I can continue with a list of de... read more

Business response:

Herma, we love seeing such great feedback about our management. We appreciate you taking the time out of your day to tell us about your experience. If there is anything you need, please do not hesitate to reach out. 

Erin F.'s profile image
Erin F. 
on Birdeye

3 years ago

Jessica and Ash are amazing! They are always there to take care of everything I need done! Thank you! You guys are the best! 

Business response:

Thank you so much for your kind words, Erin. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Antoinette E.'s profile image
Antoinette E. 
on Birdeye

3 years ago

.I had a leaky bathtub faucet and the maintenance was done quickly, cleanly and expertly, as usual. I say that because I have never been disappointed in any maintenance work I have had done in the seven and a half (7 1/2) years that I have been at Sawmill Creek. You really do have a superior maintenance team. Thank you. 

Business response:

Thank you so much for sharing your great 1st Lake Properties experience, Antoinette! We are so glad that you have been a part of our community for over 7 years!  

mike N.'s profile image
mike N. 
on Birdeye

3 years ago

The new lock is amazing. We don't have to fight to get in or get out. Thank you! 

Business response:

Thank you so much for sharing your awesome 1st Lake Properties experience, Mike! We are happy to hear that you love your new lock!  

Malik H.'s profile image
Malik H. 
on Birdeye

3 years ago

Since moving into my apartment 3702 # 102 on July 12th 2020 I have had numerous maintenance issues including carpet flooding due to HVAC condensation drain line backing up on the 2nd floor for a duration of few weeks or longer. However, I have been extremely pleased with the concerns and the help I have received from the maintenance team of Dwain and Leo. They are very responsible and caring individuals with a very friendly personality. I have had numerous experience with projects in repair & maintenance, construction and ... read more

Business response:

Thank you so much for sharing your wonderful 1st Lake Properties experience, Malik! We appreciate you taking the time to write this review.  

David C.'s profile image
David C. 
on Birdeye

3 years ago

I visited the property and everyone was awesome! Sarah is a credit to your company 

Business response:

Thank you so much for sharing your great 1st Lake Properties experience, David! 

Connie J.'s profile image
Connie J. 
on Birdeye

3 years ago

It has been a pleasure have Ms. Candice working for Sawmill Creeks. She go above and beyond to make sure the tenants is satisfied. When I call for maintenance. It doesn't take weeks at a time. She do follow-up calls to make sure it was done. She handle all my call professional and she is very passionate and patient. I hope that she is appreciated by the company. Thank you Ms. Candice for being the glue so that everything can get done in a timely manner. 

Business response:

Thank you so much for sharing your awesome 1st Lake Properties experience, Connie! 

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 4.7 star rating with 406 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is closed now. It will open tomorrow at 8:30 a.m.