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Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 10,000 apartment units in greater New Orleans, primarily in Metairie, Kenner, and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping ce... read more
4971 W Napoleon Ave, Metairie, LA, 70001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dawn and Marty at the Falling Water apartments in kenner are great! They were always willing to help in a quick and effective way!
Mr. Dwayne Poche finally repaired my smelly tub surround. His work was neatly and professionally done. I believe this problem is finally repaired after trying to a resolution for a year.
Hi, I recently had serviced done to my apartment and I am absolutely satisfied and grateful for my AC to be running cool and with no extra noise. Thanks to Charles he did an amazing job and I appreciate his time he put in at my apartment.
Lafreniere's pool was beautiful this summer. The pool was opened all summer. The water always looked clean and the area around the pool was inviting.
Hi, I was having problems with the air conditioning in my apartment which made my home feel unbearable. This also caused higher electricity bills. Charles (AC Technician) worked extremely hard to find the issue and correct it. He went above and beyond to ensure my home was cooling appropriately. He also checked in to make sure my home was still a comfortable temperature while working in Louisiana heat himself. Charles is definitely an asset to Severn Pointe Apartments.
This place has been great and the service by the employees is exceptional. Skye in particular is amazing and really made me feel welcome. If I ever have any questions, she is right there to help me out. All in all, a great place to live.
I am a single woman without family or help...I have no idea what I would have done without the assistance of the team at Severn Pointe. Virgil in particular has gone above and beyond to make it a seamless transition! Already makes me feel at home can’t recommend this complex enough!
Dear Office Staff; Sunday morning I opened my freezer door and it came off, so did my refrigerator door and dropped to the floor. Wow, so I called emer number and the nice lady on the phone answered my call. She said she would call Steve right away to check it out. Steve called me, asked what happened, I told him and he came over very promptly. He was so very nice and knew how to fix everything! He had to leave to get another piece to fix it properly and came back in a flash!!!! Steve is an expert with that drill, again I am... read more
We, John Hopper and Diana Barrett, moved her a few months ago and we love it! Your staff is awesome. Your assistant manager, Mandy, and Manager Laura, are always super helpful. I would recommend you to everyone. Thanks for making our living experience a delightful one. Looking forward to our future here. Thanks!!!
1st Lake Properties has a 2.6 star rating with 1,035 reviews.
1st Lake Properties is closed now. It will open at 8:30 a.m.