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Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 10,000 apartment units in greater New Orleans, primarily in Metairie, Kenner, and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping ce... read more
4971 W Napoleon Ave, Metairie, LA, 70001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was told the apartment was ready for move in .. its wasnt carpets werent attached in bathroom and near kitchen.. i was told that they would give me notice before entering my apartment .. thats a lie .. i have a 10yr old female that was in the apartment and she told me that the maintainance man knocked a few times and then enter the residence without any notice and then stated that i needed to see the landlord .. i then the next morning went to the office to find out after telling the same man to that there was a child in t... read more
Please call 985-789-8122
My name is Scott Tracy. I live at Sawmill Creek Apartments #22-104 for 3 years. 1st Lake are slum lords. For 2 years I have complained about the window in my bedroom not opening. 2 hurricanes knocked out power and for 2 years and I could not get it open. When all I have is a broken sliding glass door and 1 window I could not stay in here. Also, it is a fire trap which I am filing a complaint with fire inspectors. The sliding glass door has leaked and allowed over 100 wasps in my apartment, (I have pictures), which I fought w... read more
I currently live at one of the Kenner properties and the front office staff is rude, specifically Virgil. They have not done anything about the roaches, growth on my walls and now noise complaints about neighbors being loud all night for multiple nights in a row. I was told by staff that they can not do anything about noise overnight but can try to call the tenant. I was told to call the police with issues. The online resident portal maintenance requests form has not worked for a couple of months and when maintenance request... read more
I have been a resident of Flowergate apartments in Metairie for 5 years and I have had A LOT of problems since I’ve been here. From the entire buildings’ plumbing backing up into mine, the ceiling collapsing in my daughter’s bedroom ruining her bed, tv, and clothes, the living room ceiling leaking (not once but twice) over my couch that I had to replace, and minor appliance issues that were probably from normal wear. But through it all, I remained a resident. We have had hurricanes that caused power outages for days at a tim... read more
Roof was damaged during Ida. Came home to my ceiling falling down. I had to clear the debris myself and carry everything out of my apartment. Spoke with assistant manager Saturday. She couldn’t answer any questions about repairs or time lines. Started raining yesterday. Water pouring from the ceiling. Called after hours and waited 2 hours for someone to show up. He took pictures, tried to call the manager who didn’t take his call. He pulled down insulation from the ceiling that was saturated with water. The other part of the... read more
I’ve had problems with my unit since moving here. I swear I look at it like the unit was never move in ready. 1st let’s talk about the gnats. They are horrible and made me feel like I wasn’t taking care of home. I had to put up the sticky things in the ceiling. Still have to replace them every so often. Second my dishwater always had backed up water in it. I’ve never used it since living here. 3rd I’ve had plumbing issues and now I’m dealing with water and mold with a son that has an condition. Whoever did the inspection did... read more
I am still currently a resident here in building 5343. My lease is up in January. Of course hurricane Ida just wreaked havoc on Louisiana. I know Entergy is not a problem of the complex… I am just curious on why half of the complex has power and nearly all of Elmwood, yet my building is still without power. It’s September 10th and it’s been over two weeks without power. Shouldn’t making sure apartments have power be a first priority? Secondly, maintenance notified us that they were going into apartments to clean out refrige... read more
The crossings. Maintenance is so extremely slow. Front office is horribly rude and doesn’t seem to care about it’s tenants. Collects rent even though the apartments ac and oven was broken and quite frankly unlivable. I’m Telling everybody to stay away from this place. They simply do not care about their tenants. Every appliance is extremely outdated and every time there is a problem with one, especially the AC unit, they jerry rig it and don’t bother replacing appliances that are obviously out of date and unsafe. Just to get... read more
1st Lake Properties has a 2.6 star rating with 1,032 reviews.
1st Lake Properties is closed now. It will open at 8:30 a.m.