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1st Lake Properties

2.6
  • Metairie, LA

About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 10,000 apartment units in greater New Orleans, primarily in Metairie, Kenner, and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping ce... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.61,032 reviews
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Cleon H.'s profile image
Cleon H. 
4 years ago

My rental location was the Lakes of Chateau @ 3652 S Loyola Drive Apt 206 Kenner, La 70065. I moved out on May 28, 2021 after 3 years of rental use. I allocated two(2) days to clean the apartment effortlessly. I am a single person, no children very little entertaining, and no incidental or mishaps. I received an email from a collection office indicating I would not receive a security deposit back of $1000.00 an additional $372.00 was due. After contacting the phone number "the collector" indicated it was a collection ... read more

Greg M.'s profile image
Greg M. 
4 years ago

Have been here less than 3 months. I have reported the same leak in the bathroom ceiling 3 times and the black mold growing in the bathroom twice. I have been told that the leak is from the rain and the roof needs repair. It rained for 4 days and no leak, 3 days of no rain and it leaks, Now the black mold is growing and I am told it’s just mildew. Maintenance doesn’t want to work and the property doesn’t care about upkeep. The only upkeep the property cares about is getting their rent money. 

Tanya H.'s profile image
Tanya H. 
4 years ago

I recently applied to one of your properties. I applied to Regency Club of Baton Rouge May 24, 2021. I came to the property on June 3, 2021. On this date, I submitted the money order for deposit and requested to view the unit. Due to the late timing and rain, I was unable to view the unit. There were no golf carts available to go unto the property and the increasing rain was a deterrent as well. The office staff informed me that in order to hold the specified unit a deposit was required. However, they assured me that this de... read more

Lisa M.'s profile image
Lisa M. 
4 years ago

On May 26, 2021, I discovered that I had a big rat in my apartment hiding within my stove. The next morning after notifying management, they sent Terence. a maintenance worker to put down traps. After talking with me and calming me down. He decided to take one last look and he found the rat and removed it from my apartment. He went above and beyond to help a very scared woman. I live at Severn Point Apartments in Metairie. 

Donnisha G.'s profile image
Donnisha G. 
4 years ago

I've resided at Fox Run Apartments for almost 4 years now. I've sent numerous emails to your corporate office and neve received a call to resolve the issues as requested. I've been paying rent and being inconvenience and uncomfortable in my own home because repairs have been delayed. I cannot use my bedroom due to repairs are still being done. This is unsatisfactory. My rent for June and July should be discounted . Ive been dealing with delayed maintenance requests for over a year. Since March I been dealing with roof an... read more

Rudolph G.'s profile image
Rudolph G. 
4 years ago

Found a debit card for wilts dhaz near my door on Saturday. Do we have a resident in vicinity of apt 101 thru 104 with that name. 

Keyosha's profile image
Keyosha 
4 years ago

The worst apartment experience I have encountered in the last two years. There is a bee infestation in my apartment due to bees coming out of my ac vents and no one picks up the “24 hour emergency on call hotline”. I called almost every property and no one answered the phone. I Will NEVER recommend anyone to stay here. I have had problems living here since the pandemic and I have been a resident for 5 years. The management and maintenance turn over rate is high! They change managers and maintenance people almost every month!... read more

Dominique's profile image
Dominique 
4 years ago

Crossings Apartments in Metairie, LA. UNIT Q103 TENANTS: DESTINI JOHNSON KAREN JOHNSON Wall in bedroom is damaged. Spoke with management about it almost a month ago i beleive.. Maintenance did come... but the job wasnt done correctly. I will NOT accept this. It will be fixed CORRECTLY or we will move forward with an attourney to terminate the lease. My mother KAREN JOHNSON is disabled. Serveral respiratory issues as well as she can not walk. The water damage is near an electrical socket. The baseboards are not flu... read more

Kiwanda J.'s profile image
Kiwanda J. 
4 years ago

I live at windmill south creek. Everytime it rains my sun room is soaked with water. They have several leaks in the sliding and window. I have complain twice with the response "we are waiting on construction. This concern me with mold. This is poor managment and bad for our health. I am so tired of putting my towels down ans cleaning up after it rains. 

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 2.6 star rating with 1,032 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is closed now. It will open at 8:30 a.m.