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1st Lake Properties
- Metairie, LA
About this business
Location details
4971 W Napoleon Ave, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have racists neighbors who have been harassing me since the election. This complex does not want to do anything about it. It is getting to the point where I am looking at getting a lawyer.
Business response:
Hi Anon, we would like to learn more about this situation. Can you please email us at reviews@1st-lake.com so that we can better assist you.
I always have the best experience with Gay in the office. She has the right answer for everything. Your direct withdrawal for rent had some sort of glitch on Sunday and Gay helped take care of it. I love living here. Thank you. K.
Business response:
Thank you so much for sharing your wonderful 1st Lake Properties experience, K.anderson!
I have been trying to get through to someone from the payment center. It keeps rejecting my automatic payment. I called my bank and was told it’s on your end not my banks. I just need it fixed. I have a stellar payment history and would like to keep it that way.
I’ve lived here since March about right when the country was first shut down and was really excited about the move. A few weeks in we kept having bug issues and had pest control come out to spray at least twice a month for 6 months before we were allowed to switch apartments. We’ve been in the second apartment a little over 2 months now and since the move our car has been broken into and packages are constantly being stolen from in front of our apartment. I’m fairly sure it’s the tenants next door to us that have been doing ... read more
Business response:
We are very sorry to hear about the problems you are experiencing. Unfortunately, this time of year seems to produce an uptick in crime everywhere, as we are sure you are aware. While we do not offer private security, please rest assured that we will always work with law enforcement when called upon to do so. We encourage all of our residents to do the same.
I am truly disgusted with this company. I have been living in a leaking unit for 3 weeks now and nothing has yet to be done. I have contacted higher authorities and waiting for a response. Do not rent from none of their properties. They are a horrible, sorry ass company.
Business response:
Hi Chloe, our team is sorry to see this review. We reached out to our management team and are glad to hear that you have been contacted. If you need anything further, please do not hesitate to contact us directly.
I called on Sunday to inform them that my dryer was broken, they did not come out to check it until a week later. It has been almost 2 weeks and they still have not fixed/replaced my dryer! This apartment complex does not care about the needs of their residents. This has been a disappointing place to live, especially for the absurd amount of money they charge for rent each month. Not worth the money.
Business response:
We are sorry to see this feedback. However, we can't locate your name in our system. Please don't hesitate to contact us directly for assistance! 1st Lake Properties
Jessica the manager at lake towers is toxic and has made my relocation from Georgia absolutely horrible. She has harassed and belittled me on a daily basis! Lake tower resident #403
Business response:
We are aware that you are in contact with our Management team about your issue. Thank you for allowing us the opportunity to address your concerns.
Absolutely horrible. I’ve already been in touch with my attorney and my physician about the hazardous unkept health and aesthetic conditions of lake tower apartments. I will not pay another penny until these matters are resolved. Not once has either the task manager on site nor her assistant have asked to even view these major concerns. Please do not hesitate to be in touch with Me. Anna Rahal (912) 344-8552 rahal399@yahoo.com
Business response:
We are aware that you are in contact with our Management team about your issue. Thank you for allowing us the opportunity to address your concerns.
I really want to like living in my apartment that was possibly renovated from a demo apartment into a live residential apartment. The problem is that almost everyone from the USPS to FedEx to Amazon to now even my own apartment manager doesn't seem to realize my apartment exists. I have addressed this with THREE different apartment managers in the LESS than two years I have lived here. I have gone through 3 different apartment managers in that short a time and not one of them have bothered to realize my apartment exists no... read more
Business response:
Thank you for providing your feedback and letting us know about this, Christina. We do apologize for any inconvenience you have experienced. If you would like to speak with someone directly, please don't hesitate to contact us!
Frequently asked questions about 1st Lake Properties
How is 1st Lake Properties rated?
1st Lake Properties has a 2.6 star rating with 1,049 reviews.
When is 1st Lake Properties open?
1st Lake Properties is closed now. It will open at 8:30 a.m.