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1st Lake Properties

2.6
  • Metairie, LA

About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 10,000 apartment units in greater New Orleans, primarily in Metairie, Kenner, and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping ce... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.61,032 reviews
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Jane's profile image
5 years ago

FLOWERGATE APARTMENTS ARE THE WORST!!! Beautiful place, horrible service and rude office members 

Jane's profile image
5 years ago

DO NOT MOVE INTO THIS APARTMENT! they are beyond rude and will not help you with any problems you have w the apartment or neighbors. I’ve been here half a year and it’s been my own personal hell at home. My neighbors scream and stomp and call the cops on us while we haven’t done anything to start confrontation but the office decided that instead of moving the people who are known here for being difficult and rude to instead move me and charge me more for rent and to resign a longer lease... not gonna happen buddy 

Last r.'s profile image
Last r. 
5 years ago

DO NOT MOVE IN HERE!!The people not only the resident above me but the property manager have been so horrific since the day I moved in. My upstairs neighbors stomp and stomp all night and they’re blaming it on their weight. These people have called the cops on me and have even said it was not them walking. The office here is no help and wants to raise my rent to fix the issue. This apartment is beautiful but the service is the worst and the people are beyond rude!! And will NOT help you. 

Jamiela S.'s profile image
Jamiela S. 
5 years ago

My name is Jamiela Sekou, and I was a resident of Sawmill Creek Apartments, a property of 1st Lake Apartments. I've made calls and sent emails regarding my security deposit. The last communication I received from anyone associated with 1st Lake Apartments was on 9/12/19. The communication was sent over a month after the termination of my lease on 07/23/19. In that communication, Laura Franklin, stated that I would not receive a security deposit because of tub repairs. Furthermore, Ms. Franklin noted that she had received an ... read more

Willma H.'s profile image
Willma H. 
5 years ago

I have been trying to pay my rent online, and the resident portal is not working. 

Chris R.'s profile image
Chris R. 
5 years ago

We spend almost $1900 a month for a two bedroom luxury apartment and we get lots of things for free-first silverfish and roaches. I’m not sure how much a unit without bugs costs? The first month we lived here, the dryer needed to be repaired 3 times. The fur balls that were left after the repair were free too. One would think the appliances would be checked and repaired in between tenants, but not at these luxury apartments. Several months into our lease, the front door handle fell off of our door, and we were trapped insid... read more

CSH's profile image
5 years ago

The mail is messed up, (not getting mine, getting other apts. Mail, packages being left on the floor of the mail area where anyone can take them), gates either being left open all night or not locking in the first place. The noise level from the pool is sometimes unbearable. 

Kerith W.'s profile image
Kerith W. 
5 years ago

I really enjoyed this apartment, the maintenance was always very quick and the maintenance men are very nice. The gate is broken often and they will not return your emails once you move out about rent deposit. The move out experience soured the time I had at lake towers but other than that it was a good 2 years. 

Ashley S.'s profile image
Ashley S. 
5 years ago

If I had the option to choose no stars I would have done so. I recently Moved from Sugar Mill East Apartments. 2-3 days after I moved out I received a call asking if I had receive maintenance from a ticket I put in months before. That was the last red flag that these people do not keep up with their maintenance tickets or complaints from the tenant. Now I have been out for a month and I receive a letter stating I owe Sugar Mill east because floor damages, rent, paint, and other small charges. I put in a maintenance ticket re... read more

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 2.6 star rating with 1,032 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is open now. It will close at 5:00 p.m.