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1st Lake Properties
- Metairie, LA
About this business
Location details
4971 W Napoleon Ave, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am presently living here and have some concerns. Please let me know who to get in touch with.
Where is the online parking information to each complex? There is no pictures, no fact sheet, no nothing about parking? Please update your website to include specific parking information along with pictures. This is a huge factor in making a decision in where to live.
Business response:
Hi, Joe! Almost all of our communities offer parking behind the access gates at each location. However, depending on which community you choose, the parking situation can vary. But you will certainly have a parking spot for you, should you choose to live here. Thank you!
Horrible sense day one no ac dirty enviroent injuried on property in home ac vents fall ontop of u here prior tenant will acknowledge also and 3 other tenants movibg tbis week... poor overall at cherrywood.
Business response:
Hi, Kim! The team has tried to reach you on multiple occasions but has been unsuccessful. If your schedule is tight, please reach out to them via email at cherrywood@1st-lake.com so that we can help you. Thanks!
I currently live in elmwood at Citrus creek east with my dog and wife. My wife is pregnant and our apartment sit at 80-85 degrees daily. I have called the office of our apartment several times. I’ve had the maintenance works come out to service and look at potential problems. All I have been getting are short cuts and getting told “to close some of the vents.” I pay a fair amount of money to live peacefully with my little family and can’t even get cold a/c. I have spoken with other residents that leave their apartments on 72... read more
Business response:
Hi, Dallon! We are sorry to hear about this. Please know, our team has been working diligently to assist you. We apologize for any inconveniences.
We have been waiting over a month for our A/C to be fixed on the 3rd floor. Temperature gets up to 79 degrees in our bedroom and it is miserable. Each time I call, we get the story that "someone will check it" but no one actually fixes it...they just come and "check it". Brittany in the office says that it is normal to have a 79 degree bedroom in the summer, which is ridiculous. Very poor customer service.
Business response:
Hi, Stephen! We are sorry for any inconvenience, but we were glad to learn from our team that everything has been taken care of for you. Please don't hesitate to call the rental office directly if you need anything else. Thanks!
Wont fix anything , want to charge you for everything wether you are responsible or not only interested in rent nothing more . fox run is not a a good place to live
Business response:
Hi there! We are sorry to hear about this; however, we can't locate your name in our system. Please feel free to contact our rental office directly so we can further assist you.
Come home from 2 weeks training in memphis roof is leaking and black mold
need to talk to some one at the apartments in Slidell before I make a referral 228-688-2216
False repairs have been billed to me after moving out. Contacted an attorney
Frequently asked questions about 1st Lake Properties
How is 1st Lake Properties rated?
1st Lake Properties has a 2.6 star rating with 1,049 reviews.
When is 1st Lake Properties open?
1st Lake Properties is closed now. It will open at 8:30 a.m.