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1st Lake Properties
- Metairie, LA
About this business
Location details
4971 W Napoleon Ave, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gate to West side always broken. No security if you come in late at night. The last time I posted about the gate I was asked to take it down. Sorry, not this time. Go rent where you feel secure.
Business response:
Hi there! We would love to know which community you live in so that we can address this issue. Please feel free to reply to this email or email reviews@1st-lake.com with your community name. Thanks!
I've lived in Magnolia Creek since end of December 2017. Prior to today I have had no major complaints. I signed an 18-month lease, and set up automatic payments online via eCheck through the resident portal. The original lease expired on 6/28/19 and I agreed to a new 7 month lease to end of January 2020. Automatic payments are easiest for me, and very convenient, as I am a final year medical student in the middle of putting together my application for internship/residency. I had never made a late payment thanks to the au... read more
Business response:
Andrew, we apologize for the delayed response. Please know, notices are automatically generated and sent to those individuals who have not paid their full rent. We understand your position and will forward your concerns to upper management for their review. Thank you!
You try to remove exterior apartment walls without notice and cover electronics in sheet rock. I couldn't recommend you less. Also, the bugs, rude management, etc. Basically your company is worse than the New Orleans Sewage and Water Board.
Business response:
Hi, Jeremy! We are sorry to hear about your experience. Please know, our team had to act quickly on these repairs, which unfortunately didn’t allow for much notice ahead of time. We do apologize and we hope we can continue to provide an even better living experience.
I’ve been with first Lake for years I am finally building my own home and intended to move out this month in which date I was unsure I told the lady at the office that I would take at least till the 18th of this month she said Sure and then if I needed a few more weeks they would just charge me accordingly I said fine. Now upon talking with her last week the apartment is going to be rented next month and I must move out the 18th unprofessional
Business response:
Danny, thank you for reaching out to us. We're glad you've called Park Oaks your home for so long, and we appreciate you choosing to live with us. We are going to use your feedback to continually improve resident experiences. Thank you!
Yesterday The central unit in my apartment was going out so I waited and called in Monday today July 8. Upon returning home I found my central unit off and the temperature was 91° I hadn’t received any calls from the front desk during the day. I am now sitting here after work with my apartment 91° waiting for a response from the service desk spent three hours.
I have had nothing but problems with Turtle Creek. I really hate it here. I have done my share of crying, complaining, screaming, and cursing because of all the frustrations of living in this craphole that they call an apartment. I have put in numerous maintenance requests that go unresolved until I get ugly with management. My apartment smells really bad from many leaks in different parts of the apartment that always took a month or longer of complaining for it to be resolved. My carpet has stayed soaking wet for month long... read more
I have called both the local office and the corporate office to address Parking at Bella Ridge and I am not hsppy about the ibformation I received. Any complaint received by the on site office seems to not be their problem but the residents. The amount of rent paid at this apartmemr the customer service is horrible. Corporate needs to address the matter, and serious customer training is needed st sll levels. Eneryone is nice until you need a real complaint addressed then the rudeness comes out. Hanging up on a tenant is neve... read more
Business response:
Hi, Julie! Thank you for sharing your feedback with us. We will use this info to continually improve. Thanks!
Looking for a 1-2 bedroom, furnished, medium to long term lease, pet-friendly. Please email: psnell05@msn.com
Business response:
Hi Paul, thank you for your feedback! Our corporate Lake Leasing team will be reaching out to you. You can also call our corporate office at (504) 455 - 5059 for more information to aid your apartment search!
I live at Northbridge apartments and the quality of people who are moving in is going down. The apartment that is on the pool side on the upper floor on the end closest to the parking lot on the side of the building (the side WITHOUT the trash dumpster) is disgusting. The guys who live there have already broken the ladder that goes into the pool, they also throw footballs while in the pool area and have knocked down the umbrellas by hitting it with the football. They play loud music while in the pool area as well. They const... read more
Business response:
Hi there! Thank you for sharing your feedback. We are sorry to hear about your negative experience, but please know we have passed your comments along to management. If you would like further assistance, you may call the Northbridge rental office at (504) 835 – 0444. Thanks again!
Frequently asked questions about 1st Lake Properties
How is 1st Lake Properties rated?
1st Lake Properties has a 2.6 star rating with 1,049 reviews.
When is 1st Lake Properties open?
1st Lake Properties is closed now. It will open at 8:30 a.m.