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1st Lake Properties
- Metairie, LA
About this business
Location details
4971 W Napoleon Ave, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fix Terry McCormacks Air conditioning!!!!! Wait til you see your yelp and BBB reviews!
Glad my lease is up. Way over priced. While staff is courteous and friendly the pool area has no rules. Large groups smoking hookahs and playing loud music with profanity and dancing inappropriately. Couldn't enjoy my last day at the pool.
Business response:
Hi, Danni! We are sorry to hear this. If you would like to provide us with your apartment community, we can pass this along to our team members there in order to improve and ensure residents abide by our pool rules. Thank you!
My husband and I have lived in Fox Run Apartments, Building 12, #345, for over 5 years. Unfortunately, I have had to write a few of these emails because every single time something breaks or leaks in our apartment, it pretty much takes an email like this one to get anything done. From a broken dishwasher to a broken ceiling fan to a leaking roof, whenever we have a maintenance issue, nothing gets done until I send an email to the corporate office. So here goes the next one. On March 6, 2019, we noticed we had some mold ... read more
Business response:
Hi, Cory! Thank you for reaching out to us and thank you for being long-term residents with us. Please know, we sent these comments along to our corporate team. Our goal is to continually improve our residents' living experiences, and your feedback will help us do so. If there is anything else you need, please don't hesitate to contact the rental office directly. Thank you!
I am a resident at the Premises 2 Apartments. Since my relocation from my hometown, Houston, Texas. I was referred to Metairie and chose 1st lake properties as my choice of living to crazily discover the many disadvantages I’ve had living in this specific complex. I’ve experienced the worse plumbing of my life. From leaks from my water heater to air co conditioner... water is still there... my garbage disposal has not properly worked in two weeks. I’m growing mold in different sectors of my home... toilet has over flown to... read more
Business response:
Hi, Arnedia! Please know, our team has been working diligently to assist you with these items. Please feel free to contact the rental office directly for further assistance. Thank you!
If I can give less than one star I would . I live in Sawmill creek apartments and have a horrible renting experience . I am currently looking to move . The management is horrible . The maintenance is even worse . I would never recommend anyone move in these apartment and will do what I can to expose how the tenents are treated here
Business response:
Hi, Shameka! We are sorry to hear about your experience. But we were glad to learn from our team that they have been in touch with you and are actively working on repairs for you. Please let us know if there is anything else we can do for you. Thanks!
I was a tenant at your 1st Lake properties located at 2616 Georgia ave. in Kenner La my apartment flooded due to a hot water heather burst that inundated my apartment. the manager did not offer any help relocating us to a hotel or to give us a new apartment. we had to sleep in a wet apartment. The next day I went to demand a hotel room or another apartment. and she gave us an apartment that was under construction with a dismantle washer and dryer and a bathroom that leak all night long. I had to leave premature from my apar... read more
Business response:
Hi, Leslie! Our management team has attempted to contact you in regard to the circumstances. Please return our call as soon as you are able, so that we can finalize a solution. Thanks!
Today I came home to a massive amount of water behind my front door. I understand that you all do a great job keeping the grounds looking great and every so often the hallways and stairs are pressure washed but today my floor mat was throw away from my door and not replaced and when I opened my front door the entire space by my door and closet was filled with water. I don’t know how many hours it was sitting there and the dirt from the hallway was now I’m my foyer. This is also a concerning issue because as a student I work ... read more
Business response:
Jamie, we contacted our team and we were glad to learn they have been in touch with you. Please contact the rental office directly if you need anything else. Thanks for letting us know about your situation and thanks for being our resident!
"Artesia is a gated community, offering the perfect balance of convenience and serenity". - THE SERENITY that is advertised does not apply to GARBAGE COLLECTORS at 4-5 am on Monday & Friday mornings. My feedback on this issue does not appear to be recognized or addressed which in itself is infuriating. Why cant your "vendors" operate during usual business hours? I am paying to stay in a "luxury" apartment and yet having to put up with REVERSE HORNS, AIR BRAKES, and BANGING as a part of everyday living in ARTESIA does n... read more
Business response:
Hi, Patrick! Please know, our team values your feedback and we have been working hard to find a solution. We appreciate your patience in this process.
I think it is a shame that you have to wait three weeks to get a dryer repaired and as of February 23, 2019, it is still not repaired. I pay for the amenities. It may not be important and/or an emergency to 1st Lake property but it is an emergency to me. I have to go the the laundromat to dry clothes. One of the reason I rented the apartment is because of the washer and dryer. 1st Lake expect their rent on time and I expect my repairs in a much timely manner. I know and understand that it is a big apartment complex and the... read more
Business response:
Hi! We are sorry to hear about this delay. However, we were glad to hear from our team that they have been in touch with you regarding this. Please don't hesitate to contact the rental office if you need anything else in the meantime. Thank you for being our resident.
Frequently asked questions about 1st Lake Properties
How is 1st Lake Properties rated?
1st Lake Properties has a 2.6 star rating with 1,049 reviews.
When is 1st Lake Properties open?
1st Lake Properties is closed now. It will open at 8:30 a.m.