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1st Lake Properties

4.8
  • Metairie, LA

About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 9,700 apartment units in greater New Orleans, primarily in Metairie, Kenner and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping cent... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.8431 reviews
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Sarah's profile image
Sarah 
on Birdeye

3 years ago

Nate is a quality employee. He has displayed patience, professionalism, and is consistently compliant with covid regulations. I feel confident in his ability to get matinance work done in a way that prioritizes the safety of my experience as a resident. Nate has been here for a few months, but there has been a water issue in my building for over a year and it finally looks to be resolved. Previous matinance workers have done inspections due to high water use in my building, and have found nothing. I'm looking forward to fina... read more

Business response:

Thank you Sarah for your kind words about one of our team members. We appreciate you taking the time to share your experiences with us.  

julie c.'s profile image
julie c. 
on Birdeye

3 years ago

I'm at 5802 building on cedar creek road. The office is very responsive and so are the maintenance men - they are a great crew! I really enjoyed using the pools each summer - the gentleman tending the pool is excellent and does a great job keeping it clean. The space in 2 BR 2 BA is very nice and both bathrooms worked well. While kitchen space is small the hallway closet provided good pantry space. notes: 1. I have a lot of paint dust in my unit - my guess is that the paint used is of a quality that constantly seeds a l... read more

Business response:

Thank you so much for your kind words, Julie. We really appreciate you taking the time out to share your experience with us. Our team members appreciate your kind words as they work hard to provide exceptional customer service.  

Jackie G.'s profile image
Jackie G. 
on Birdeye

3 years ago

Fun times are back at Frenchman’s Creek Apartments. This is such a great place to live. Now that everything is opening up again, the free outdoor concerts at one of the sports bars next door are happening on Sundays, weather permitting. The bands are excellent. You have many places you can walk to. There are two sports bars/grills, a pizza restaurant, a Chinese restaurant, a seafood restaurant, a snowball stand, and a new thrift store, not to mention the main Jefferson Parish Library. The apartments are comfortable and... read more

Business response:

Thank you so much for your kind words, Jackie. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Paul F.'s profile image
Paul F. 
on Birdeye

3 years ago

I want to offer a compliment on behalf of Lafreniere Apartment Manager Ann, who has done a wonderful job taking care of the residents and complex... 

Business response:

Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Paul F.'s profile image
Paul F. 
on Birdeye

3 years ago

I want to offer a compliment on behalf of Lafreniere Apartment Manager Ann, who has done a wonderful job taking care of the residents and complex... 

Business response:

Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Kenyetta R.'s profile image
Kenyetta R. 
on Birdeye

3 years ago

Well my experience with leasing was a bit stressful...but the leasing agents were able to resolve my problem with in a timely manner. I appreciate their generosity towards me and my family. Thanks Ms. Janara 

Business response:

Thank you for providing your feedback and letting us know about this, Kenyetta. We do apologize for any inconvenience you have experienced. But we are happy to hear that the leasing agents were able to resolve any issues you were having. If there is anything else that you may need, please do not hesitate to contact us directly.  

Geraldine G.'s profile image
Geraldine G. 
on Birdeye

3 years ago

On 03.04.21,at 3401 Edenborn Ave, #111 metairie, la, Mr. Anthony,maintenance provided courteous,exemplary maintenance service when he repaired my dryer. I am hopeful 1st lake property will recognize Mr. Anthony for his outstanding maintenance service skills. I am commending the young man who repaired my dryer on 03.04.21 at apt.111, 3401 Edenborn Ave Metairie, la. Thank you very much. Miss Geraldine Greer 

Business response:

Thank you so much for your kind words, Geraldine. We really appreciate you taking the time out to share your experience with us. Don't forget to leave an honorable mention for Anthony by visiting the resident portal. https://1stlake.residentportal.com/resident_portal/?module=authentication&action=view_login  

Myra D.'s profile image
Myra D. 
on Birdeye

3 years ago

5*****stars to Jor’Dan Watson the maintenance tech that was in my apartment! He was not only respectful, but when I arrived home, there was an orange door notice, hanging on my door which let me know that he was in my apartment. 2nd, he had his shoe covers on already! Thanks again! 

Business response:

Thank you so much for your kind words, Myra. We really appreciate you taking the time out to share your experience with us. Don't forget to leave an honorable mention for Jor'Dan by visiting the resident portal. 

Stacy's profile image
Stacy 
on Birdeye

3 years ago

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Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 4.8 star rating with 431 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is open now. It will close at 5:00 p.m.