1st Lake Properties

Name: 1st Lake Properties
Address: 4971 W Napoleon Ave, Metairie, LA, 70001, US
Telephone: 1-504-322-7229
Price range: $$
Rating: 4.8

4.8

★★

363 reviews

|Real Estate|Metairie, LA 70001

4971 W Napoleon Ave, Metairie, LA 70001

1-504-322-7229

https://1stlake.com/

Apartments, Condominiums, Property Management

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About

About 1st Lake Properties Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 9,500 apartment units in greater New Orleans, primarily in Metairie, Kenner and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping centers, warehouses, and self-storage buildings in the New Orleans area. Who We Are 1st Lake Properties, Inc. and its affiliated companies are th

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4.8

★★

363 reviews

5★288

4★50

3★11

2★0

1★0

14 reviews have no rating

155 Reviews4.8Facebook
128 Reviews4.7Google
80 Reviews4.8BirdEye

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Reviews(235)

Google Reviews(128)

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Natasha N. Turley on Facebook

a day ago

I love living in the Sugarmill East Apartments. The complex is beautifully designed and kept up. The rental Office staff are extremely accommodating. Living here has been less stressful for me. All appliances and cabinets are new. This was a wonderful decision on my part to move here!

Business Response:

Thank you so much for your kind words, Natasha! We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties

David C. on BirdEye

★★

a month ago

I visited the property and everyone was awesome! Sarah is a credit to your company

Business Response:

Thank you so much for sharing your great 1st Lake Properties experience, David!

Connie J. on BirdEye

★★

a month ago

It has been a pleasure have Ms. Candice working for Sawmill Creeks. She go above and beyond to make sure the tenants is satisfied. When I call for maintenance. It doesn't take weeks at a time. She do follow-up calls to make sure it was done. She handle all my call professional and she is very passionate and patient. I hope that she is appreciated by the company. Thank you Ms. Candice for being the glue so that everything can get done in a timely manner.

Business Response:

Thank you so much for sharing your awesome 1st Lake Properties experience, Connie!

Pat Juhas on Facebook

a month ago

The management at Frenchman's Creek Apts. is doing an amazing job of keeping everything running smoothly during this coronavirus pandemic. They frequently update the tenants on the situation. Flyers are left in the mailroom and on the office door to inform you of what is happening at this uncertain time. If you have an emergency the maintenance crew is right there to help, wearing masks and social distancing, fixing whatever the problem may be. The apartments and grounds are very, very nice and clean and well kept up. It's a pleasure living here. They truly respect everyone who resides at these apartments.

Business Response:

Pat, thank you so much for sharing this feedback with us! We are thrilled you're having such a wonderful 1st Lake experience at Frenchman's Creek.

Anonymous on Facebook

2 months ago

Living at Willow Creek is fantastic! I've lived here for 2 1/2 months and it was the best decision I made this year! The residents are quiet and friendly. The manager and Amber are amazing in the office.The grounds and pools are kept immaculate by Aaron. All maintenance requests were completed within 24 hours. I love living here!!!

Business Response:

Hey Kendell! We love that you love living with us! We'll be sure to share your compliments with Amber, Aaron and our manager! Have a great day.

Jeff Brown on Facebook

2 months ago

I live at Fox run and I love it there the office personel is wonderful

Business Response:

Thank you so much for sharing your great 1st lake experience, Jeff! Cheers, 1st Lake Properties

Denisa R. on BirdEye

★★

2 months ago

The tour was nice, I love the apartment. However the noise outside my window and the countless slams of the side gate is super annoying. Talk about no regard for people who are sleeping. It seems that the same people walking in and out all night are the ones asleep during the day. Because the complex is pretty quiet throughout the day. Plus for the amount I'm paying I don't to believe I should be cleaning up after the mess that is often left in the corridor.

Business Response:

Hi, Denisa! Thanks for sharing your experience with us. Please know, we have passed your feedback along to our onsite team at Riverwood!

Brandy S. on BirdEye

★★

2 months ago

I live at Lost Bayou apartment in Metairie. There have been people in the pool recently who don't live in the apartments. They live in the townhouses/duplexes across the street. They are usually loud and yelling. They play loud music. I live on the 3rd floor and I can still hear a lot of the noise. I understand that it's hard to control who's in the pool especially during weekends when no one is in the office, but wanted to bring it to someone's attention.

Business Response:

Hi, Brandy! Thanks so much for letting us know about this. We passed this info along to our onsite team. Thank you for sharing and thanks for being our resident!

Charles Russo I. on BirdEye

★★

3 months ago

First I saw another property by the people at Surf Rider. Wasn’t wild about the apartment. Thought that was it. A gentleman named Tre called me back to see how I liked the apartment and when I told him he suggested Park Oaks. A competitor, of sorts to him. After speaking with Tiara on the phone, she had me almost convinced this was where I wanted to be. After seeing the apartment and it’s walkthrough presentation (which I’ve never experienced in this way before) I was instantly hooked! She is so on top of her game and running the property. There were a few minor things that needed attention or fixing, and upon calling and speaking with Tre, Park Oaks was on it the very next day! AND... after the service was completed he called me to verify everything was addresses and working. He actually called again later to see how I liked everything. Outstanding service!!! The fan stopped working some time later. We spoke again this morning and again she had someone right on it. He then called me again in the afternoon to let me know the plan moving forward and the timeframe for it to be fixed. Tre is awesome!! The care they have both shown me is something I’ve never experienced in the last few years of renting. I have to say it’s quite a relief to be living somewhere with management who actual cares about what they’re doing. They both show that they will go above and beyond to make sure everything is as it should be. I will recommend either place and person to anyone I know looking for a place to live.

Business Response:

Hi, Charles! Thanks for sharing your wonderful experience with our 1st Lake team! We're thrilled you found an apartment you enjoy. Thanks for sharing and thanks for being our resident!