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1st Lake Properties

4.8
  • Metairie, LA

About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 10,000 apartment units in greater New Orleans, primarily in Metairie, Kenner, and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping ce... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.8426 reviews
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Sonya N.'s profile image
Sonya N. 
on Birdeye

3 years ago

I love the area but management hasn't been good. 

Business response:

Sonya, thank you for sharing your experience with us. We are happy to hear that you love the community you live in. However, we are saddened to see that you have not had a pleasant experience with our management team. After speaking with our on-site team, we are happy to hear that they have been in touch with you. If there is anything else you may need, please let us know. Thank you for being our resident.  

Geraldine G.'s profile image
Geraldine G. 
on Birdeye

3 years ago

On 05.28.21,Friday morning, at 3401 Edenborn Ave, # 111 Metairie, LA Mr. Anthony, maintenance employee provided courteous, exemplary maintenance work for my apartment. Mr. Anthony removed the old refrigerator and installed the new refrigerator this morning. I am very appreciative of Mr. Anthony's outstanding, courteous maintenance work in my apartment of this date. I am hopeful First Lake Property corporate office will recognize Mr. Anthony for his wonderful maintenance service skills. Thank you very much. Miss Geraldine Gr... read more

Business response:

Thank you so much for your kind words, Geraldine. We really appreciate you taking the time out to share your experience with us. If you would like to acknowledge Anthony further, please be sure to log in to the resident portal and click "acknowledge a team member". Thank you again, Geraldine we are happy to have you as a resident!  

Geraldine G.'s profile image
Geraldine G. 
on Birdeye

3 years ago

On 05.14.21 at the Premises II apts on 3401 Edenborn Ave Metairie, LA my apt # 111, Messrs. Anthony and Brett provided courteous, wonderful maintenance service to my apt. Mr. Anthony worked on the refrigerator and Mr. Brett worked on the a/c. I am hopeful First Lake Property will recognize Messrs. Anthony and Brett for their combined wonderful, courteous maintenance work skills. Thank you very much. Miss Geraldine Greer # 111,Premises II,Metairie, LA 

Business response:

Thank you so much for your kind words, Geraldine. We really appreciate you taking the time out to share your experience with us. If you would like to acknowledge the team members further, please be sure to log in to the resident portal and click "acknowledge a team member". Thank you again! Cheers, 1st Lake Properties 

Nichole S.'s profile image
Nichole S. 
on Birdeye

3 years ago

I love it here it’s Beautiful landscaping Beautiful if something is broken it gets fixed the next hour very quiet no problems very clean 

Business response:

Thank you so much for sharing your great 1st Lake Properties experience, Nichole! We appreciate your kind words. 

April P.'s profile image
April P. 
on Birdeye

3 years ago

I worked very closely with Lisa Marshall to through the new tenant process. Lisa was very nice, informative and enthusiastic since the beginning of the process. I really appreciate her services! Great Job! 

Business response:

Thank you so much for sharing your great 1st Lake Properties experience, April! We really appreciate you taking the time to write this review. 

Paul F.'s profile image
Paul F. 
on Birdeye

3 years ago

I wanted to write to offer a compliment on behalf of Manager Lisa, who has done a great job here recently, with her professionalism, excellent people skills and wonderful sense of humor... 

Business response:

Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Dorrell F.'s profile image
Dorrell F. 
on Birdeye

3 years ago

Could have been better 

Business response:

Hi Dorrell, we would like to learn more about this situation. Can you please email us with details at reviews@1st-lake.com so that we can better assist you? 

Anita C.'s profile image
Anita C. 
on Birdeye

3 years ago

Mantance men are very knowledgeable and friendly. Very deterred to fix the problems I have had. 

Business response:

Thank you so much for your 5-star review, Anita. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Barbara H.'s profile image
Barbara H. 
on Birdeye

3 years ago

Also they have a nice dog park And a pool so very nice 

Business response:

Thank you so much for sharing your awesome 1st Lake Properties experience, Barbara! 

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 4.8 star rating with 426 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is closed now. It will open at 8:30 a.m.