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8x8
About this business
I cannot get anyone to help me figure out how to use this product. It’s been a total waste of my money and he only reason I don’t cancel is because the phone number is tied to my business account. Hate this. Literally have not used it AT ALL since I got it over 6 months ago. All I want is help! The basics. Not a tutorial video. I watched it. What it says does BOT match what I see on my computer or phone. Very frustrating!!!
Things are not clear before making the payment.
I got the service to replace my business phone. Could not give me a local number.
Terrible! Will actively tell people to never use your service!!
I experience interruptions way too often. I have a hard time using the app and forwarding calls. Sometimes the calls fall on a certain extension, and, at a later time, at another extension. I believe customers are not educated/trained enough on how to use the system.
After a year, I still have difficulty changing outgoing messages and we still can't figure out how to put someone on hold on one phone and pick up the call on another. Call quality is great but ease of use of even basic functions is dismal. Support isn't very helpful. The system is so non-intuitive that they can't give answers in plain English that are usable.
Worst service ever
It was a nightmare from start to finish. Horrible customer service.
Cluster fuck
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.5 star rating with 4,196 reviews.
When is 8x8 open?
8x8 is open now. It will close at 6:00 p.m.